Is there anything more frustrating than electric appliances or a favorite consumer electronic product malfunctioning — especially at the moment you need it most? Whether it’s a small device such as a smartphone or a large electric fireplace with mantel located in your living room, troubleshooting can be an exhausting and potentially a major undertaking. In this post, we hope you will learn tips for troubleshooting your electric fireplace insert. This includes identifying the problem, possible cause, and corrective action. We’ve put together fireplace troubleshooting categories below that include various manufacturer owner’s manual considerations, experience with fireplace technology, and tools. As a result, these observations can streamline your time (and hopefully limit financial investment in repairs) to increase your family quality of life and keep money in your pocket. Electric fireplaces are pretty straightforward devices. When a heating element or flame effect may not be working, there are several areas to think about. As a first step, some things to understand include the main source of malfunction. Shop Quality Electric Fireplace For example, is the power button on/off switch enabled with the power cord securely plugged in? Does the remote control have fresh batteries or does the smartphone have enough battery life? Step 1: What exactly is the problem? Getting to the bottom of the best electric fireplace issue can feel like playing a game of 20 questions, so it’s especially important to ask the right questions first to get to the root problem quickly.
Now that you have a basic understanding of the issue, we can look deeper into technical details for a streamlined solution. Step 2: Gather more details, and eliminate variables In many instances, what was reported as a general issue (e.g. power supply is down) is actually something very particular, such as the flames not working or heat not warming up the room temperature (e.g. thermostat setting or temperature setting). The best way to find out? Ask those pertinent questions and then dig up more information from various sources.
Step 3: Develop a hypothesis of the root problem Great job so far — this is not an easy process. Now that you have background information, it is time to get hand-on with the problem. Reproducing an issue simply means verifying or recreating the same error. This can be done on your new electric fireplace while on the phone with technical support. Once you encounter the same error(s) or issues, start to develop theories as to the root cause based on the observations, then start taking steps to fix the issue. Here are some common problems and solutions for mechanical fireplaces
Step 4: Gather more details, eliminate variables The evidence gathered should have narrowed down possible root causes and positioned everyone to help fix the issue. At this point, focused experimentation is the name of the game. Call the electric fireplace manufacturer or retailer where you purchased the unit for more support. Together, try tweaking settings related to the problem or swapping out parts until the problem is solved. Still stumped? Consider upgrading from a mechanical or water-based electric fireplaces to a luxury Holographic, MagikFlame electric fireplace. See best electric fireplace buying guide for more specific details. A holographic fireplace has the visual details of a real wood burning fireplace or gas burning fireplace without creating an actual fire — so there is no danger, mess or hassle. It works differently from other mechanical or water-based fireplaces. Rather than relying on your mechanical effect to make its flame, it uses video of actual fires to create the basis for the flame aesthetics. Problem Solved? Prepare for future issues. No matter what the underlying technical issues are (e.g. cheap parts, motor burnout concerns, halogen light bulbs and frequent replacement parts, etc.), the steps we provided should assist your approach to streamline electric fireplace troubleshooting and understanding how to reset your unit. We hope that you have found this post to be helpful as well as relevant to assist you. This content has been written in coordination with fireplace insiders and manufacturers who know the industry inside and out and are experts on the subject matter. If you have any questions relating to purchasing of a MagikFlame electric fireplace as an alternative to water-based or mechanical fireplaces including their benefits, features or installation, please contact a fireplace expert at MagikFlame.com |