A plus Federal Credit Union phone number

A+FCU will be closed Monday, October 10, for the Federal Holiday.

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Request an Appointment

Need to schedule an in-branch appointment? Click the button to request an appointment and a team member from that branch will reach out to schedule. Appointments are only available during normal branch hours: Monday – Friday 9 am – 5 pm, Saturdays 10 am – 1 pm.

REQUEST 

Phone

Please note: we’re experiencing high call volume leading to longer than normal hold times.

We provide help and guidance over the phone, as well as tools to use your debit and credit cards and manage your loans.

AUDI, the Automated Teller

512.302.6800 | 800.252.8148

Member Contact Center

512.302.6800 | 800.252.8148

  • Monday-Friday 8:30 am – 5:30 pm
  • Saturday 10 am – 1 pm
Cards (To Activate, Report Lost or Stolen)
  • Debit Card: 800.335.4583
  • Consumer Credit Card: 800.558.3424
  • Business Credit Card: 866.552.8855
  • Learn More >
Opt Out of Credit Card Offers

888.567.8688 | Learn More >

Mail

A+ Federal Credit Union
P.O. Box 14867
Austin, TX 78761

For questions regarding credit union policies and procedures: 

Supervisory Committee
P.O. Box 15102
Austin, TX 78761

A+FCU Routing Number: 314977104

Not sure how to find your account-specific information? Need help with direct deposit, payroll deduction, or other electronic payments?

LEARN MORE 

Send a Secure Message

If you’re an A+FCU member, you can send us a secure message after logging in through A+ Online Banking or the A+ Mobile App. Click here to see our how-to video.

How can we help you?

Please DO NOT include private account information in unsecure emails to A+FCU.

Administration

For comments, suggestions, praise, or concerns about A+FCU’s service, staff, procedures, or policies, please email [email protected].

Find out about:


  • Join A+FCU

  • A+ Gives

  • Grants

  • Home
    Loans

  • Auto
    Loans

  • Managing Money

  • Money
    Smart Kids

Checking & Savings

From unlimited cash back on everyday purchases to dividends on savings, our checking and savings accounts help your financial well-being with every transaction.


Cash-Back Checking

Save to Win Certificate

Guide to Budgeting

Online & Mobile

With online and mobile banking, you can take care of your financial business anywhere. All you need is a computer, phone, or tablet, and an internet connection.


A+ Mobile App

A+ Card Guard

A+ Online Banking FAQs

Personal Credit

Sometimes you need extra money. As part of our commitment to your financial well-being, we’re here to help with personal loans and competitive rates.


Personal Loans

myFinance

Guide to (Re)Building Credit

Vehicle Loans

There’s a vehicle out there for every personality and budget. From daily drivers to motorcycles to ATVs, we’ll set you up with the right loan for your needs – with a competitive interest rate and flexible payment terms.


Auto

Insurance and Protection

Guide to Buying a Car

Home Loans

Depending on your wants, needs, and financial situation, we’ll make sure you get the right loan. And when you’ve found the perfect home, make it your own with a home equity or home improvement loan.


Mortgages

HomeAdvantage

Guide to Buying a Home

Investments

The future isn’t as far away as you think, so the time to invest is now. We’re here to help you make smarter investment choices so you can have the kind of life you want.


A+ Wealth Management

IRAS

Retirement: Starting Out

Business

We’re committed to your financial well-being, and that includes your business too. We’re here to guide you along the path to success with business checking, savings, loans, credit, and administrative services.


Business Loans

Business Checking

Guide to Starting a Business

How do I contact customer service for plus?

Call A+FCU at 512.302. 6800 or send a secure message through A+ Online or the A+ Mobile App.

Is a Plus Federal Credit Union on Zelle?

It's easy — Zelle is already available within APL Federal Credit Union's mobile banking app and online banking within Bill Pay!

Does Aplus do cash back?

Features: Earn 10¢ and 10 PlusPoints for signature-based purchases with your A+FCU debit card or linked Mobile Wallet. Earn 5¢ and 5 PlusPoints for PIN-based purchases with your A+FCU debit card. Cash back deposited monthly into your Membership Savings account.

What are plus points at A Plus Federal Credit Union?

PlusPoints Member Rewards.
Get 1 point for every $1 in interest paid on an A+FCU loan or A+FCU-maintained mortgage..
Get 1 point for every $1 in dividends earned on share accounts..
With Cash-Back Checking, earn 10 points for every signature-based transaction using your A+FCU debit card..

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