Amazon flight containing package has arrived

You can find tracking information in your order details. If an order includes multiple items, each may have separate delivery dates and tracking information.

Note:

  • If the estimated delivery date for your package has passed and your tracking information hasn't changed, please allow an additional day or two for the package to be delivered. Usually packages arrive on or shortly after the estimated delivery date.
  • If your package shows as delivered, but you haven't yet received it, go to Find a Missing Package for more information.
  • If you can't find any tracking information for your parcel, it could be due to one of the following reasons:
    • A delay in the updates to the tracking database.
    • Your package contains items sold and fulfilled by a third-party seller on Amazon.com.au. Third-party sellers sometimes don't provide Amazon with tracking information for their orders. To obtain tracking updates you may need to visit the website of the carrier delivering your package.

Contacting Carriers

For orders fulfilled by Amazon AU, in most cases, up to date tracking information is available within Your Orders. In the event that you wish to contact the carrier delivering your package for additional information, see How to Contact our Carriers.

Sometimes the delivery status is updated in advance and you may see your package marked as "delivered" even if you have not received it. It may not have been delivered yet, but it's heading to the address you've selected and it will be there soon. Ask the relevant carrier if there is more information about the location of the package. Visit our page Carrier Contact Information.

If your order consisted multiple items and only few were delivered to you, it's possible that the other items in your order were dispatched in another shipment. To confirm, check .

To track items in another shipment, check the status using Track package for that order in Your Orders.

If your order consisted of single item and is not delivered:

  • Verify the shipping address in Your Orders.
  • Look for a notice of attempted delivery.
  • Look around the delivery location for your package. The carrier could have left your package in a safe place such as the porch, mail room or reception.
  • See if someone else at your address accepted the delivery.
  • Wait for 48 hours. In rare cases, packages may say delivered up to 48 hours before arrival.

Note: If it is an order sold and shipped by a third-party seller, contact the seller directly for assistance. For more information, see the Contact a Third-Party Seller page.

Why contact the carrier?

Ask the relevant carrier if there is more information about the location of the package. See

The carrier might have more information about the location of your order, or even a photo of where it has been left.

Make sure you have your tracking number or delivery confirmation number handy. On Your Orders page, click Track Package for the order and the tracking ID is listed at the bottom.

Where can I find my carrier's contact information?

You can find out which carrier is delivering your package in Your Orders and your carrier's contact information at Track Your Package.

Note: Some carriers may deliver after hours or on weekends. Delivery windows vary by carrier and location.

Did your package arrive at a carrier facility, and did you receive a notification? What are your options now? You may obtain a guaranteed delivery update after placing an order online that lists a carrier facility. For example, "Arriving at carrier facility" or "Leaving carrier facility" could be written on the notice. Here's all you need to know about order fulfillment at this point.

What does it mean when a “package arrives at a carrier facility”?

You might have gotten a notification stating your order "arrived at the carrier facility." On the other hand, it could be at the nearest package distribution center to your home. If that's the case, it'll be loaded into a delivery vehicles and driven right to your house.

However, as previously mentioned, some packages make many stops at different carrier facilities. As a result, "arrived at a carrier facility" could merely suggest that one leg of multi-leg travel has been accomplished.

Types of Notification you May Receive

Depending on the type of carrier facility where your product arrives, it could be:

- Local courier facility

- Amazon carrier facility

- USPS carrier facility

Alternatively, some other designated facility could be used.

It's difficult to wait for your stuff no matter what, especially if it's something you've been waiting for and it's taken a long time to arrive. So now you have got a clear idea of what these facilities are and how long it will take to receive your things.

Related: What Does My USPS Tracking Status Mean?

What Is A Carrier Facility, And How Does It Work?

A Amazon carriers facility is a large warehouse that holds all packages people order for a specific geographic region. Several package delivery corporations, including UPS, FedEx, and USPS, own these warehouses.

Some will be massive structures with a fleet of same day delivery vans, while others will be smaller establishments with in-store shopping. However, everything depends on the coverage area once again. Some warehouses will be a few square miles in size (typical in densely populated areas), while others will cover entire counties or even multiple counties.

Packages may be delivered to a single carrier facility or several different locations. It all depends on how they will get to their destination. Packages that must be carried by plane typically go through multiple carrier facilities. Your parcel will not be notified that it has arrived at the carrier facility until it has completed its journey. You will be able to notice them if you keep an eye on the voyage.

At these locations, everything runs like a well-oiled machine. There are specified drop-off locations, and parcels are divided into categories based on their final destination. Some packages will be carried without pausing at the facility, from truck to truck. Others will enter designated areas such as darkrooms, refrigerated rooms, freezers, and other facilities. The first shipping business will choose where these packages will be sent.

If you want to see what these institutions' insides look like, search for them on YouTube. They are frequently clinical, immaculately clean, and brimming with machines. In addition, there are a few other warehouses and carrier facilities to be aware of in addition to the conventional UPS and FedEx warehouses:

Local Courier Facility

The local courier facility isn't used too often. It's frequently utilized only for a few more deliveries from local businesses like bakeries, flower shops, grocery stores, and other critical packages. Court documents, print-on-demand services, and even prepared meal delivery are among the different courier services available.

Local courier services are frequently modest due to the time-sensitive nature of their delivery service. The "facility" is frequently only a car or truck. When sending to smaller countries or remote areas, you may come upon a local courier facility. This could be a standalone facility or a subset of a larger one.

Amazon Carrier Facility

So, what is a carrier facility on amazon? The majority of people are unaware of Amazon's carrier facilities. Those who live in huge cities, on the other hand, will come across this location on occasion. This is because Amazon has grown to the point that it can now operate its carrier facilities.

This is usually the warehouse where the merchandise you bought was kept. Depending on the size of the shipment, location, and several products, they store and transport straight to you or to another carrier facility. Another possibility is that the item was left at a designated pickup location. Amazon maintains long-standing ties with merchants and even small businesses to fulfill their orders.

USPS Carrier Facility

The USPS carrier facility is a section of the United States Postal Service and is regarded as one of the most dependable carrier facilities. They often serve as the backbone of large post offices. The postal service is used because it is the most reliable and pays special attention to minor details (which means there will be no mishaps or miscommunication when the parcel gets delivered to the wrong address).

Long-term ties can allow businesses to acquire the best shipping rates. For example, the USPS has agreements with primary postal services like Royal Mail, SingPost, Australia Post, Hong Kong Post, and China Post, especially for overseas deliveries.

Related: Why Did My UPS Package Get Rescheduled?


Why Do Orders Sometimes Sit At Carrier Facilities?

You might notice your delivery arriving at a carrier facility if you're tracking a much-anticipated internet order. Then it might just sit there for a while, possibly for days. That could indicate that the delivery business is overburdened with packages, causing delays in loading them onto vehicles for delivery services. The congestion could also be caused by a shortage of delivery trucks or drivers. Deliveries may take longer to arrive during high shipping times, such as the holidays because the system cannot move all boxes.

Is It Possible To Pick Up An Item From A Carrier Facility?

Picking up Amazon packages at the carrier facility is not a difficult job. It's tempting to go pick up your delivery if it's stuck in a Amazon carrier facility not far from your house. Unfortunately, you are unable to do so. These package distribution centers are industrial facilities that were not designed to serve the general public. You won't receive or pick up your box even if you can access the warehouse. These warehouses aren't built up so that personnel can locate a single box among the thousands of things passing through.

Related: USPS Lost My Package: What Do I Do?

Is It Possible For Me To Pick Up My Order Instead Of Having It Delivered?

While you may not be able to pick up your package at the carrier facility, you may be able to have it held for collection. You can pick up a box at the Post Office from the USPS. UPS and FedEx both have retail facilities where you can pick up and drop off packages. If you don't want it left at your door, shipping businesses employ secure drop places in some cities.

By contacting the carrier, you may usually arrange for a different delivery address or a pickup. But, unfortunately, it's probably too late once it's on the truck and on its way to your house.

Does Amazon ship on Saturdays?

Yes, Amazon does ship on Saturdays. In fact, Amazon Prime members have free two-day shipping on most items, and Saturday delivery is one of the included benefits.

Who are amazon's delivery service partners?

Here are some of Amazon's delivery service partners:

-DHL

-FedEx

-UPS

-USPS

-OnTrac

-Newgistics

Final Thoughts: What eCommerce Businesses Should Know About Parcel Tracking?

Customers aren't only the ones who need to keep track of their online purchases. Your eCommerce firm must be able to track down packages to assist clients with issues. You could also wish to run a report with Amazon order tracker using tracking number to see how long it takes for your orders to arrive at their destinations. This can put you in the direction of optimizing your logistics processes, such as adding new warehouse sites to reduce the number of shipping zones your shipments pass through.

Recommended: How Do You Track A FedEx Package Without A Tracking Number?