Water & Sewer Department Show
The residential program consists of both inspections of the interior/exterior of homes and periodic testing of backflow prevention assemblies, which are typically found on lawn irrigation systems. These backflow preventers are installed on the plumbing system to ensure contaminated water or other substances cannot be introduced to the home or the public water supply. Please note; the City will only be inspecting the exterior of residential properties at this time. In addition, please refer to the steps shown below that residents may take to further ensure the safety of both the home and the public water systems. The Environmental Great Lakes Energy (EGLE) requires any connection that could potentially cause a risk to life, health or property must be in compliance with State codes and regulations. These safety precautions are in place to protect the quality of water that the City is delivering to its residents. Division InfoPhone: After Hours Emergency: 313-386-7800 Water & Sewer Department Responsibilities Meter reading, Meter repairs, Sanitary sewer cleaning and closed circuit television inspections, Sanitary sewer repairs, Storm sewer cleaning and repairs, House lead sewer televising, Catch basin repairs and cleaning, Watermain break repairs, Fire hydrant maintenance and repair, Pump station operations and maintenance.The above
is a general list of responsibilities for the Department of Public Service. Please call our office if you have a question regarding any of the above items or something that is not listed and we will be more than happy to try and answer your questions. Hydrant Flushing During the months April through September the Water Department will be flushing the Fire Hydrant System. If you experience rusty water please run your cold water from the lowest point in you house until it runs clear. Discolored Water Discolored water results when water traveling through the water mains reaches high enough velocities to stir the sediment lying in the bottom of the water mains. Water main breaks, firefighting activities, annual flushing of fire hydrants and extremely high system demand are typical causes of discolored water. There are no health risks associated with this type of problem, as the particulate matter causing the discoloration is not harmful. If you experience this problem, the easiest way to eliminate the discolored water from your system is to run the cold water in your laundry tub (or any faucet that does not have an aerator attached to it). This will create a high enough flow rate from the water main to your home to clear out any sediment which may have found its way into your service line. If the problem does not clear up within a few minutes, it is possible that the sediment in the water main has not settled out yet. In this case, wait an hour or so and try it again. Water Personnel Entering a Residence Water Department Personnel will not enter your residence without an appointment. Occasionally Water Department workers will knock on your door to inform you of water related issues in your neighborhood. They will not ask to enter your home. However, if Water Deparment Personnel need to enter your residence they will notify the home owner or occupant that an appointment must be made with the Water Department prior to them entering the premises. Make sure that the Water Department worker has a city assigned ID with a verification phone number printed on the ID. If they do not have a city assigned ID do not allow them in your home. Also, City Personnel will be arriving in a city owned vehicle with the city name and seal on the on the side. Similar to the vehicle pictured below. Pay Water Bill Water ReportsWe are pleased to present this year’s Consumer Confidence Report concerning the water quality that the City of Allen Park provides to our citizens. We purchase our water from two of the Detroit Water & Sewer Department’s Plants. The Southwest Water Treatment Plant located here in Allen Park and the Springwells Water Treatment Plant located in
Southwest Detroit, both respective plant intakes are both located in the Detroit River. The drinking water provided to our citizens is safe and meet or exceeds federal and state requirements. Water RatesStorm Water Education
Wayne County Environmental HotlineWayne County operates a 24 hour hot-line number to field and respond to environmental complaints, including illegal dumping and suspicious discharges. The hot-line number is 888-223-2363. |