Archived Show Identified - We have identified that users with iOS 15 are experiencing issues with the Crypto.com App on selected mobile devices. Our team is working on a fix and will aim to release it as soon as possible. Please subscribe to receive LIVE updates via email and/or SMS here: https://status.crypto.com/incidents/2w3s7426n29h ### Get notified whenever Crypto.com creates, updates or resolves an incident by subscribing to our status page here: https://status.crypto.com/ This thread is archived New comments cannot be posted and votes cannot be cast All Systems Operational Crypto.com App Wallet Operational Buy Operational Sell Operational Send Operational Withdrawals Operational Deposits Operational Fiat Wallets Operational Crypto.com App Operational Main Page Operational Track Coins Operational Notifications Operational Onboarding Operational Card and Staking Operational Crypto.com Exchange (Spot/Derivatives) Operational API Server - Spot/Margin Operational API Server - Derivatives Operational Web Server - Spot/Margin Operational Web Server - Derivatives Operational Withdrawals Operational Deposits Operational Exchange App Operational NFT Operational NFT Login Operational NFT Website Operational NFT Purchase Operational NFT Sale Operational NFT Withdraw Operational NFT Deposit Operational TAX Operational Login Operational Website Operational CSV Import Operational API Import Operational Blockchain Import Operational Tax Report Generation Operational Pay Operational Pay Your Friends Operational Giftcard Operational Airtime Operational Checkout, Invoice, Subscriptions Operational Refunds Operational Merchant Dashboard Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Past Incidents Sep 26, 2022 No incidents reported today. Sep 25, 2022 No incidents reported. Sep 24, 2022 Resolved - This incident has been resolved. Monitoring - đ¨ Crypto.com is supporting the Tezos (XTZ) network upgrade đ¨ đī¸ Scheduled at the block height of 2,736,129 or 23 September 2022 at 22:55 UTC âšī¸ Tezos network deposits and withdrawals will be temporarily suspended in the Crypto.com App and Exchange on 23 September 2022, 18:00 UTC Details đ https://crypto.com/product-news/tezos-xtz-network-upgrade Sep 24, 02:40 HKT Sep 23, 2022 Resolved - This incident has been resolved. Monitoring - đ¨ Crypto.com is supporting the Tax Burn for LUNC on Terra Classic (LUNC) Network đ¨ đī¸ Scheduled at block 9,475,200 or expected to be on 20 Sep 2022 Threaded Tweet Details đ https://crypto.com/product-news/terra-classic-tax-burn Sep 21, 11:58 HKT Resolved - This incident has been resolved. Monitoring - đ¨ Crypto.com is supporting the Cardano (ADA) Network Upgrade & Hard Fork đ¨ 1ī¸âŖ The Vasil network upgrade and hard fork will take place at epoch 365, or approximately at 22 Sep 2022, 21:45 UTC âšī¸ Deposits and withdrawals of ADA will be temporarily suspended in the Crypto.com App and Exchange on 22 Sep 2022, 18:00 UTC Details đ https://crypto.com/product-news/cardano-network-upgrade Sep 23, 02:29 HKT Sep 22, 2022 No incidents reported. Sep 21, 2022 Resolved - This
incident has been resolved. Sep 20, 2022 Resolved - This incident has been resolved. Update - ETH/WETH tokens on non-Ethereum networks deposits is
resumed Investigating - ETH/WETH tokens on non-Ethereum networks deposits/withdrawals are delayed for the incoming Ethereum network upgrade. We are currently monitoring this issue. Sep 19, 2022 No incidents reported. Sep 18, 2022 No incidents reported. Sep 17, 2022 No incidents reported. Sep 16, 2022 No incidents reported. Sep 15, 2022 Resolved - This incident has been resolved. Investigating - Deposits and withdrawals for ETH and all ERC20 tokens will be temporarily suspended in the Crypto.com App and Exchange as at 15 Sept 2022, 05:40 UTC, as the Ethereum blockchain is currently upgrading its consensus layer ("Merge"). Trading ETH and ERC20 tokens is not affected. Sep 15, 13:40 HKT Sep 14, 2022 No incidents reported. Sep 13, 2022 Resolved - This incident has been resolved. Investigating - We are aware of issues affecting the card and fiat wallet activities, including balance, topup and purchases. Sep 12, 2022 No incidents reported. Why is my crypto com app not working iPhone?Crypto.com App cache will be cleared. For iPhone users, Go to iPhone settings >> Go to General >> Tap on iPhone Storage >> Find Crypto.com App and click on that >> tap on Offload App button >> again reinstall Crypto.com app. Check Crypto.com app working or not after Clearing the cache.
Does Crypto com app work on iPhone?Crypto.com - Buy Bitcoin, ETH on the App Store. This app is available only on the App Store for iPhone.
Is Crypto COM having problems today?We are currently monitoring this issue. No incidents reported. No incidents reported.
Why can't I access the crypto app?"If you can't get back into our app following access reset this week, in 95/100 cases, you are simply using the wrong email to login. We don't allow duplicate accounts with the same phone number, so you will get stuck if you are using the wrong email," Marszalek wrote.
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