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Identified - We have identified that users with iOS 15 are experiencing issues with the Crypto.com App on selected mobile devices.
Our team is working on a fix and will aim to release it as soon as possible.
Please subscribe to receive LIVE updates via email and/or SMS here: //status.crypto.com/incidents/2w3s7426n29h
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All Systems Operational
Crypto.com App Wallet Operational
Buy Operational
Sell Operational
Send Operational
Withdrawals Operational
Deposits Operational
Fiat Wallets Operational
Crypto.com App Operational
Main Page Operational
Track Coins Operational
Notifications Operational
Onboarding Operational
Card and Staking Operational
Crypto.com Exchange (Spot/Derivatives) Operational
API Server - Spot/Margin Operational
API Server - Derivatives Operational
Web Server - Spot/Margin Operational
Web Server - Derivatives Operational
Withdrawals Operational
Deposits Operational
Exchange App Operational
NFT Operational
NFT Login Operational
NFT Website Operational
NFT Purchase Operational
NFT Sale Operational
NFT Withdraw Operational
NFT Deposit Operational
TAX Operational
Login Operational
Website Operational
CSV Import Operational
API Import Operational
Blockchain Import Operational
Tax Report Generation Operational
Pay Operational
Pay Your Friends Operational
Giftcard Operational
Airtime Operational
Checkout, Invoice, Subscriptions Operational
Refunds Operational
Merchant Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 26, 2022
No incidents reported today.
Sep 25, 2022
No incidents reported.
Sep 24, 2022
Resolved - This incident has been resolved.
Sep 24, 14:50 HKT
Monitoring - đ¨ Crypto.com is supporting the Tezos (XTZ) network upgrade đ¨
đī¸ Scheduled at the block height of 2,736,129 or 23 September 2022 at 22:55 UTC
â Exact date and time is subject to change due to variable block times
âšī¸ Tezos network deposits and withdrawals will be temporarily suspended in the Crypto.com App and Exchange on 23 September 2022, 18:00 UTC
â
Trading on Tezos will not be affected
Details đ //crypto.com/product-news/tezos-xtz-network-upgrade
Sep 24, 02:40 HKT
Sep 23, 2022
Resolved - This incident has been resolved.
Sep 23,
15:52 HKT
Monitoring - đ¨ Crypto.com is supporting the Tax Burn for LUNC on Terra Classic (LUNC) Network đ¨
đī¸ Scheduled at block 9,475,200 or expected to be on 20 Sep 2022
â Exact date and time is subject to change due to variable block times
Threaded Tweet
âšī¸ LUNC network deposits and withdrawals will be temporarily suspended in the Crypto.com App and Exchange at 20 September 2022, 18:00 UTC
â
Trading of $LUNC
will not be affected
Details đ //crypto.com/product-news/terra-classic-tax-burn
Sep 21, 11:58 HKT
Resolved - This incident has been resolved.
Sep 23, 10:32 HKT
Monitoring - đ¨ Crypto.com is supporting the Cardano (ADA) Network Upgrade & Hard Fork đ¨
1ī¸âŖ The Vasil network upgrade and hard fork will take place at epoch 365, or approximately at 22 Sep 2022, 21:45 UTC
âšī¸ Deposits and withdrawals of ADA will be temporarily suspended in the Crypto.com App and Exchange on 22 Sep 2022, 18:00 UTC
â
Trading of ADA will not be affected
Details đ //crypto.com/product-news/cardano-network-upgrade
Sep 23, 02:29 HKT
Sep 22, 2022
No incidents reported.
Sep 21, 2022
Resolved - This
incident has been resolved.
Sep 21, 22:59 HKT
Sep 20, 2022
Resolved - This incident has been resolved.
Sep 20, 12:12 HKT
Update - ETH/WETH tokens on non-Ethereum networks deposits is
resumed
Sep 15, 15:54 HKT
Investigating - ETH/WETH tokens on non-Ethereum networks deposits/withdrawals are delayed for the incoming Ethereum network upgrade. We are currently monitoring this issue.
* Arbitrum
* Avalanche Contract Chain
* Binance Smart Chain
* Polygon
* Optimism
* Cronos
Sep 8,
12:24 HKT
Sep 19, 2022
No incidents reported.
Sep 18, 2022
No incidents reported.
Sep 17, 2022
No incidents reported.
Sep 16, 2022
No incidents reported.
Sep 15, 2022
Resolved - This incident has been resolved.
Sep 15, 15:57 HKT
Investigating - Deposits and withdrawals for ETH and all ERC20 tokens will be temporarily suspended in the Crypto.com App and Exchange as at 15 Sept 2022, 05:40 UTC, as the Ethereum blockchain is currently upgrading its consensus layer ("Merge").
Trading ETH and ERC20 tokens is not affected.
Sep 15, 13:40 HKT
Sep 14, 2022
No incidents reported.
Sep 13, 2022
Resolved - This incident has been resolved.
Sep 13, 20:08 HKT
Investigating - We are aware of issues affecting the card and fiat wallet activities, including balance, topup and purchases.
We are working on resolving this as soon as possible. Thank you for your patience.
Sep 13, 17:26 HKT
Sep 12, 2022
No incidents reported.