 ERCU in the Palm of your HandIf you have a smart phone and you’re already signed up for Home Banking, you can use our convenient Mobile App to do your banking. Just go to your google store or apple store to download our mobile app to your smart phone and you’ll be ready to check your accounts from anywhere. Show
EMV Chip Cards and Instant Issue CapabilityWe now have the EMV Chip Cards and Instant Issue Capability. Want to be better protected from Fraud? Come into your local branch and have them instantly print you a new EMV chip card. Partners & Resources1. Cash Express 2. Bank of Frankewing 3. First National Bank 4. Cash Express 5. SunTrust ATM 6. ATM (Suntrust
Bank)
Log in to your account. Make a loan payment from another bank, debit card, or credit card. Welcome!Log in to your account. We are just one click or call away.Digital BranchDo your banking anytime from anywhere with our Digital Branch services. 1-214-319-3131Call 24 keeps you connected to your accounts with one quick call. Start Your MembershipReady to open your membership? We have made it easy to make the move with our online application, and it only takes 10 minutes. Get started and receive the benefits of being a member. Online BankingUse online banking for transfers, bill pay, account balance, loan information, and more. Apply for a LoanDo you need a loan? Get started online with our loan application. Apply for vehicle loans, personal loans, credit cards, and more. Start Your Home LoanOur mortgage team is ready to help you purchase the home you’ve been wanting. Apply online to get started. Member ServiceGive us a call.National: 1-800-375-3674 Send us an email.Please, do not send personal details via email. Send a secure message to us by logging into online or mobile banking and selecting the message center. Send us mail.Resource One Credit Union When we are available for you.
Debit and Credit Card Support NumbersDebit Card Activation & PIN ChangeTo activate your new debit card or to change the PIN number you can call 1-877-205-3191. Travel NoticeIf you are planning on using your card while traveling, let us know before you go! Give us a call at 1-800-375-3674 or send us a secure message in online or mobile banking. We can apply the note during your trip. Lost or StolenTo report your debit or credit card as lost or stolen please call the number below. DisputesTo dispute a transaction on your debit card please follow the process below. Note: All disputes must be received within 60 days of the statement on which the disputed item appears. If your disputed transaction has passed that time frame you will need to resolve the matter directly with the merchant. Replacement CardsDebit Cards: You can obtain a new debit card by visiting any of our branches or by calling us at 1-800-375-3674. Text MessagesSign up to receive text messages from Resource One Credit Union by texting “R1CU” to 43783. Opt-out or STOP Text Messages Exceptional Member ExperienceDid you have a fantastic experience? Do you want to leave a positive message for an employee who assisted you in one of our offices or on the phone? Click here to submit your testimonial. Mortgage DepartmentGive us a call.Mortgage Hotline: 1-214-540-1717 Send us an email.Questions about payments, escrow accounts, payoff amounts, lien releases, mortgage statements, subordination inquiries or escrow analysis email us at . Send us mail.Resource One Credit Union Business LendingGive us a call.Business Lending: 1-214-887-4213 Send us a fax.Business Lending: 1-214-292-0782 Send us an email.Interested in a commercial loan or have questions about your current commercial loan email us at . Send us mail.Resource One Credit Union Routing Number: 311080162 © 2022 Resource One Credit Union. All rights reserved. Federally insured by NCUA. Resource One Credit Union is committed to serving all persons within its field of membership, including those with disabilities. We strive to make not only our physical braches accessible, but also to conform to WCAG 2.0 guidelines for website accessibility. Our efforts are ongoing including frequent testing and updates to improve accessibility. Should you have any problems accessing our branches or website, please call us at 800-375-3674 so that we may promptly assist you and remedy any accessibility concerns. |
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