Family counseling of the finger lakes

Family Counseling Service of the Finger Lakes

Our goal is to provide professional counseling and support services to individuals,

children and families to improve the quality of their life at home and in the community.

Are you in a domestic violence crisis?

Call our Domestic Violence Hotline at 1-800-695-0390

Text our Domestic Violence Support-Line

Individual and Family Services

Therapy and Counseling

Domestic Violence Program

Parenting Programs

LGBTQ+ Program

Bilingual Family Services

Case Management

Organizational Services

Employee Assistance Program

School-Based Services

Finger Lakes Resiliency Network

Finger Lakes Community Schools

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Every donation we accept is used to help serve those in need in our community.

Your Health. Your Choice. Your Life.

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514 South Main Street Canandaigua NY 14424
(585)394-8220
(585)394-2078
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About Us

Our mission is to provide professional counseling and supportive services to individuals, children and families to improve the quality of their life at home and in the community. Specializing in trauma therapy. Licensed Masters Level therapists are available to assist in navigating life's challenges. Highly trained advocates and case managers are available to assist those impacted by Domestic Violence or other crimes..

Program Expense Ratio

80.74%

Higher effect on score

The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.

Program Expense Percentage	Amount of Credit Received
70% or higher	Full Credit
60% - 69.9%	Partial Credit
50% - 59.9%	Zero Points for Program Expense Score
Below 50%	Zero Points for Both Program Expense AND Liabilities to Assets Scores

Source: IRS Form 990

Board Composition

8/8 Independent

Higher effect on score

Charity Navigator looks for at least 3 board members, with more than 50% of those members identified as independent (not salaried).

The presence of an independent governing body is strongly recommended by many industry professionals to allow for full deliberation and diversity of thinking on governance and other organizational matters.

Source: IRS Form 990

Independent Audit or Financial Review

Audited

Higher effect on score

An Audit, Review, or Compilation provides important information about financial accountability and accuracy. Organizations are scored based on their Total Revenue Amount:

Total Revenue Amount	Expectation to Receive Credit
$1 million or higher	Expected to complete an audit
$500,000 - $1 million	Expected to complete an audit, review, or compilation
Less than $500,000	No expectation (removed from scoring methodology)

Source: IRS Form 990

Liabilities to Assets Ratio

71.19%

Lower effect on score

The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990). This ratio is an indicator of an organization’s solvency and/or long-term sustainability.

Liabilities to Assets Ratio	Amount of Credit Received
Less than 50%	Full Credit
50% - 59.9%	Partial Credit
60% or more	No Credit

Source: IRS Form 990

Website

Listed

Lower effect on score

Charity Navigator looks for a website on the Form 990 as an accountability and transparency metric.

Nonprofits act in the public trust and reporting publicly on activities is an important component.

Source: IRS Form 990

Conflict of Interest Policy

Listed

Lower effect on score

Charity Navigator looks for the existence of a conflict of interest policy on the Form 990 as an accountability and transparency measure.

This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.

Source: IRS Form 990

Board Meeting Minutes

Documented

Lower effect on score

Charity Navigator looks to confirm on the Form 990 that the organization has this process in place as an accountability and transparency measure.

An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.

Source: IRS Form 990

Document Retention and Destruction

Missing

Lower effect on score

Charity Navigator looks for the existence of a document retention and destruction policy per the Form 990 as an accountability and transparency measure.

This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.

Source: IRS Form 990

Whistleblower Policy

Listed

Lower effect on score

Charity Navigator looks for the existence of a whistleblower policy per the Form 990 as an accountability and transparency measure.

This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.

Source: IRS Form 990