How can I update my Lumia to Windows 10?

As you may know, Microsoft has finally begun rolling out the over-the-air update for Windows 10 Mobile to a select number of older Windows Phones devices. Here's how you can find out if your phone is eligible and how to download the update if it is actually available for your device.

1. Check the list:

Only a small number of Windows Phones can currently support the Windows 10 Mobile upgrade. Here's the list of phones as it stands right now, but keep in mind that Microsoft will likely update this list in the coming weeks and months.

  • Lumia 1520
  • Lumia 930
  • Lumia 640
  • Lumia 640XL
  • Lumia 730
  • Lumia 735
  • Lumia 830
  • Lumia 532
  • Lumia 535
  • Lumia 540
  • Lumia 635 1GB
  • Lumia 636 1GB
  • Lumia 638 1GB
  • Lumia 430
  • Lumia 435
  • BLU Win HD w510u,
  • BLU Win HD LTE x150q,
  • MCJ Madosma Q501

2. Download and use the Upgrade Advisor app:

If your phone is indeed on the list above, your next step is to download and install Microsoft's Upgrade Advisor app:

Download Upgrade Advisor from the Windows Store (opens in new tab)

How can I update my Lumia to Windows 10?

After you open the app on your Windows Phone, all you have to do is tap "Next" to see if the Windows 10 Mobile update is available to download. If it is, you should see the app display what's below:

3. Download the upgrade

After you tap "Done" on the Upgrade Advisor app, the last step is to go to "Settings" on your Windows Phone, then go to the "Phone Update" selection to check again for the Windows 10 Mobile update. You should be able to start downloading the upgrade if it's ready.

By the way, there are actually two separate downloads. One will update the device to build 10586.107. When that download is installed, check for another update for the final Windows 10 Mobile build 10586.164

This guide will show you how to update your Lumia to the latest software version. Updates give you access to new improvements and fixes bugs on your phone. It is recommended to back up your phone before you start this guide.

As of December 10, 2019, Windows 10 Mobile users are no longer eligible to receive new security updates, non-security hotfixes, free assisted support options, or online technical content updates from Microsoft for free. Third parties or paid support programs may provide ongoing support, but it is important to recognize that Microsoft support will not publicly provide updates or patches for Windows 10 Mobile.

Only device models that are eligible for Windows 10 Mobile, version 1709 are supported through the end date. For Lumia 640 and 640 XL phone models, Window 10 Mobile version 1703 was the last supported OS version and will reach end of support on June 11th, 2019. Please see the Windows 10 Mobile availability per device model for more information.

What does end of support mean for customers?

End of support means there will be no more product or security updates for the Windows 10 Mobile operating system (OS). This is in-line with our Lifecycle policy. 

After the end of support, automatic or manual creation of new device backups for settings and some applications will continue for 3 months, ending March 10, 2020.  Some services including photo uploads and restoring a device from an existing device backup may continue to work for up to another 12 months from end of support.

(adsbygoogle = window.adsbygoogle || []).push({}); Will my apps continue to be supported?

Apps are governed by the Modern Lifecycle policy and are independent of the OS Lifecycle policy. App developers (including Microsoft) may end support for an app at any time. On January 12, 2021, Office apps (Universal Word, Excel, PowerPoint and OneNote) will reach End of support on phones using Windows 10 Mobile. Learn more at https:///aka.ms/OfficeWindows10MobileEOS.

The Store may continue to work after the end of support date.

What does end of support mean for Xbox features?

End of support means experiences with Xbox related features will have limited to no functionality. In addition, earning achievements through Windows Phone devices will be turned off starting May 16, 2022. Some games may still be playable locally on your phone, but progress will not be recorded to your Xbox profile.

Are Lumia or Microsoft devices supported differently?

No, the Windows 10 Mobile OS end of support applies to all Windows 10 Mobile devices.

I just purchased a Windows 10 Mobile phone; can I return the phone for reimbursement?

Microsoft no longer sells or manufactures Window 10 Mobile devices. Please contact your seller directly to discuss return and reimbursement.

What should Windows 10 Mobile customers do now?

With the Windows 10 Mobile OS end of support, we recommend that customers move to a supported Android or iOS device. Microsoft’s mission statement to empower every person and every organization on the planet to achieve more, compels us to support our Mobile apps on those platforms and devices.

Customers who expect to continue using their Windows 10 Mobile device after December 10, 2019 are encouraged to manually create a backup using the Settings->Update & security->Backup->More Options and then tapping Back up now before that date.

Will existing updates for Windows 10 Mobile continue to be available, and for how long?

We have no current plans to remove historical Windows 10 Mobile updates from Windows Update.

Will I still be able to recover my device image?

Yes. The Windows Device Recovery tool will continue to provide the recovery image for your Windows 10 Mobile device. See Windows Device Recovery Tool FAQ for more details. 

Will my device still work after December 10, 2019? (adsbygoogle = window.adsbygoogle || []).push({});

Yes. Your Windows 10 Mobile device should continue to work after December 10, 2019, but there will be no updates after that date (including security updates) and device backup functionality and other backend services will be phased out as described above.

How do I know if I have a Windows 10 Mobile?

To see which Windows Phone operating system (OS) version is installed on your phone, do the following:

  • Select Settings->System->About

  • Tap More info

    • The Software section shows Windows 10 Mobile

    • The OS Build section shows 10.0.15254.<xxxx> where <xxxx> designates a specific quality update build. The content of each quality update build is documented under the Windows 10 update history page.

Commercial Business

Why is Microsoft ending support for Windows 10 Mobile for commercial customers?

Microsoft is working with many commercial customers to ensure their successful migration to a supported platform prior to the end of support date.

Technology has evolved along with the needs and expectations of your customers and partners who have already adopted Android or iOS platforms and devices. Microsoft’s mission statement to empower every person and every organization on the planet to achieve more, compels us to support our Mobile apps on the supported Android and iOS devices.

Is there a different migration path for an enterprise who have purchased a large number of Windows 10 Mobile devices?

The Windows 10 Mobile end of support date is the same for consumer and enterprise. Microsoft encourages all customers to move to a supported Android or iOS device. For Enterprise customers, please contact your account team if you have any additional questions.

The end of support date applies to all Windows 10 Mobile products, including Windows 10 Mobile and Windows 10 Mobile Enterprise. To see which Windows Mobile OS is installed on your device, do the following:

Can you still use a Windows Phone in 2022?

Thus, a Lumia with WP10 is still working 'well' in 2022, provided that you use the phone just to make phone calls, chat with Telegram, send messages, browse some web pages and stay updated with live tiles (mainly news and weather services).

How can I update my Lumia 1020 to Windows 10?

From the Start screen, swipe left. Scroll to and tap Settings > Phone update > Check for updates. Follow the on-screen prompts to download and install the update. The device automatically restarts once the new software successfully installs.

How do I update my old Windows Phone?

Tap Start. Tap or swipe to All apps. Navigate to and tap Settings. Tap Update & security. Tap Windows/Phone Update.