How do I change from goods and services to friends and family on venmo?

Q: How do I switch to friends and family on Venmo?

To edit this, tap on Public on the right-hand side right above the Pay button. From there, simply tap on Friends if you only want both yours and your recipients friends to see the transaction, or tap Private to keep it strictly between you and the receiver.

Q: How do I change my Venmo payment from goods and services?

You can choose to tell Venmo youre paying for a good or service by tapping the goods and services toggle in the payment note.

Q: How do you cancel goods and services on Venmo?

Can I undo it? If youre the buyer (the one who tagged a payment as a purchase), please contact our Support team to investigate whether or not we can make any changes. If youre the seller (the one who received the payment), we need you to talk to your buyer. We need their permission before we can make any changes.

Product
Venmo

Everything You Need to Know About Goods and Services Payments on Venmo

Table of Contents Show

How to Use for Buyers
How to Use for Sellers
Payments for Friends and Family
Step 1: Choose a Recipient
Step 2: Choose Who Can See the Transaction
Step 3: Send Money
How do I switch to friends and family on Venmo?
How do I change transaction type on Venmo?
How do I change my Venmo payment from goods and services?
How do you cancel goods and services on Venmo?

We recently shared that we would be rolling out expanded payment types and protections with the introduction of goods and services P2P payments on Venmo, giving you new ways to buy and sell with confidence on our platform. Now that this new functionality is available in the app, we’ve prepared a simple guide below to help you understand more about how the feature works.

The goods and services payment setting enables you to seamlessly buy or sell items or services from other Venmo users that you may not know well, and are ideal for transactions that may fall outside of a traditional business setting. If a customer tells Venmo they’re paying for a good or service by tapping the toggle in the payment note, the seller will pay a small fee to receive their money (1.9% of the transaction + $0.10). This amount is automatically deducted from the total amount sent, and the payment may be eligible for coverage under Venmo’s Purchase Protection Program* if the transaction doesn’t go as expected, meaning both the buyer and seller could be covered.

How to Use for Buyers

Buying a couch from a local ad listing or paying movers you found online? You can choose to tell Venmo you’re paying for a good or service by tapping the goods and services toggle in the payment note.
If something goes wrong with the transaction, for example, if you don’t receive what you purchased or it’s significantly different than what the seller described, you could be eligible to have your money refunded for the purchase.

How to Use for Sellers

Interested in selling tickets to Sunday’s game or selling some furniture before your big move? You can ask the buyer to choose to send the payment with the good and services toggle turned on in the payment note. A small fee will automatically be deducted from the total payment you receive (1.9% of the transaction + $0.10), and both you and the buyer can have peace of mind knowing that things may be covered if something doesn’t go as expected.
For example, if the buyer should make a claim that they did not receive the item they purchased, you could be eligible to keep the funds from the sale if you can provide proof that you shipped the item or fulfilled the transaction.

Payments for Friends and Family

As always, you can continue to use Venmo to send, split and share payments with your friends, family and people you know well without any fees when funded with a linked bank account, debit card or your Venmo balance.** Simply send your payment without toggling the good or service setting, and you’re all set!

*For full terms, see the Venmo User Agreement.
**For more information on fees, see the Venmo Fees page.
***Purchase protection is available for eligible transactions, see terms and limitations.

In the not so distant past, you had to actually go meet someone in person to repay money you owed them. Say they covered your half of dinner or picked up movie tickets — they wouldn't get their money back at least until the next time you saw them. Thankfully, Venmo has effectively eliminated this inconvenience.

Venmo's popularity makes it easy to send cash to friends and family — with over 7 million users, chances are, someone you know is on Venmo. And because it's available for both iPhone and Android, this popular app lets you pay in almost exactly the same way regardless of what smartphone you have. So if you like to learn more about this simple process and instantly pay back friends for your share on last week's dinner and drinks, just keep on reading.

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Step 1: Choose a Recipient

To get started, open the Venmo app for iPhone or Android. From there, tap on the transaction button (marked with a pen and a dollar symbol) to go to the "Pay or Request" page.

Next, either tap on your list of available contacts or type the recipient's name, email, or phone number in the search bar along the top of the screen. Only friends who have signed up for Venmo will appear here, so if the person you need to repay is missing from the list, tell them to grab the Venmo app on their phone and sign up. From there, just tap on the recipient's name once it appears.

Step 2: Choose Who Can See the Transaction

Now, enter the exact amount you need to send, then tap on the "What's it for" section right below the payment field to input a brief note detailing your transaction. Additionally, you have the option of letting other friends know of your payment by tapping on the avatar icon on the left side right above the "Request" button, then selecting from the list of all your available friends that appear.

Before processing your payment, you'll want to decide as to who can view your transaction. To edit this, tap on "Public" on the right-hand side right above the "Pay" button. From there, simply tap on "Friends" if you only want both yours and your recipient's friends to see the transaction, or tap "Private" to keep it strictly between you and the receiver.

Step 3: Send Money

Once everything's in order, tap on the blue "Pay" button to proceed. You'll now be taken to a confirmation page which also lets you choose your method of payment. If this is your first time sending money on Venmo and you've never attached a payment method before, you'll be prompted to do so. That's simple, though — just enter your debit card info and select "Pay with this card."

If you've used Venmo before and you have more than one payment method added, tap on the Payment method tab right above the green payment button to select which account you want to charge. After selecting your funding source, tap on the green payment button to process the transaction. The recipient will instantly receive your payment, which will in turn be posted on your app's main page.

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How do I switch to friends and family on Venmo?

To edit this, tap on "Public" on the right-hand side right above the "Pay" button. From there, simply tap on "Friends" if you only want both yours and your recipient's friends to see the transaction, or tap "Private" to keep it strictly between you and the receiver.

How do I change transaction type on Venmo?

You can edit your payment method any time before you complete your payment. Simply tap on the bank or the card shown at the bottom of the payment screen to change it. This will update your payment method for this payment and your default payment method for future payments to friends.

How do I change my Venmo payment from goods and services?

You can choose to tell Venmo you're paying for a good or service by tapping the goods and services toggle in the payment note.

How do you cancel goods and services on Venmo?

Can I undo it? If you're the buyer (the one who tagged a payment as a purchase), please contact our Support team to investigate whether or not we can make any changes. If you're the seller (the one who received the payment), we need you to talk to your buyer. We need their permission before we can make any changes.