Some users have reported that they are facing Game files download error while downloading Genshin Impact. Most of the time the error occurs when the game files are corrupted. We had a research on this and we have discovered some causes below:- Now that we have some knowledge of why we get the Genshin game download error, let’s jump straight into some effective troubleshooting methods that help users to fix this error. We can also download the Genshin Impact manually because sometimes we are unable to download Genshin Impact from the launcher. To download the Genshin impact
you have to download some files which are required to run the game. Use the Google DNSDNS is used to send queries to the server; sometimes it can cause problems with the downloading process of Genshin Impact. So it is best to change the DNS into Google DNS temporarily don’t forget to revert the DNS settings to default after downloading the game because it can cause some problems like restricting you from accessing the website. Change the DNS server by following the below steps:-
Reset Network settingsSometimes network settings get corrupted because of some reasons and it might be a cause of occurring error in the downloading process of Genshin Impact, resetting the network settings will uninstall all the saved adapters and after restarting the computer it will install the new adapter with the new settings. To reset the network settings follow the steps:-
Disable Antivirus TemporarilyThere is a chance that your antivirus might block the download process of Genshin Impact because the firewall can prevent the download process and also it can restrict you from playing Genshin Impact. For that reason disable the antivirus temporarily by following the below steps.
Delete Zip Temp FilesSeveral users have reported in forms that deleting the files that end with Zip_TMP fixed the game files download error. There is the possibility that the Zip_TMP files were corrupted, these files are the zip file that has to be extracted first. Deleting the zip file will not be a problem because it has nothing to do with the game files. Follow the steps to delete the Zip TMP files:-
Run Disk CleanupDisk cleanup is a utility used to delete temporary files and programs from the computer. Deleting the temporary files is an important task because sometimes irrelevant temp files get corrupted and can be a reason for this error to occur. Follow the steps to clean up your disk:-
Complete Re-install Genshin ImpactThe corrupted files can be a big reason because they can prevent the verification process and also the downloading process, make sure to delete all the files from the Genshin Impact directory and also delete them from the recycle bin. To fix this, uninstall the Genshin Impact Launcher and game files from the control panel and also check the Genshin game directory to make sure all files get deleted then Install the launcher from the official website and download the fresh game from the launcher. Uninstall the Genshin Impact from the control panelUse VPN (Virtual Private Network)If the error is appearing because of the server connection., and your internet is unable to connect with the downloading server of Genshin Impact then the problem is on your internet connection. However you can solve this by just using a Vpn but if you used VPN, your internet speed might not be enough to download a game, in that case, you can contact your ISP (Internet Service Provider) team and tell them to change your Route. There are many VPN applications available on the internet download any one of them and change the country according to the speed then click on Start or Connect to use the VPN. Contact Customer SupportCustomer feedback is very important for the company and developers of the game. They improve the bugs, and errors through Customer feedback. If none of the methods worked, then kindly please use the customer support option because that will not disappoint you. Reset your computerIf none of the methods worked for you then simply reset your computer, keep in mind you have to delete everything from your computer. If you have data then transfer the data to another Hard disk for a while. We add this method because sometimes the corrupted files did not delete properly from your computer and are left in your system. I personally solved this issue by resetting the system but with the other game. Follow the steps below to reset the computer system:-
If you have any doubts we would like to hear in the comments
Zubyan is a Professional PC Gamer and a Systems Analyst. He has written numerous batch scripts for task automation to make his and others life easier. |