Redesigned with you in mind, the myCricket App is simple, seamless and FREE. It gives you the freedom to manage your Cricket Wireless account anywhere, anytime with just the tap of a button.
What to Expect:
Account Home Screen
No need to wonder about the status of your wireless account because we’ve made it easy to stay up to date on payments, plans, data, due dates, and exclusive offerings.
Payments
Want to make a payment without the hassle of phone calls and store visits? Consider it done! Check out all of the easy ways to pay and save up to $60/year with the Auto Pay credit.
• Credit/Debit Card
• Cricket Refill Card
• Gift Cards
• Google Pay
• Samsung Pay
Plans and Features
Our range of plans and features lets you choose what best fits your budget and lifestyle. Use the app to customize each based on your needs.
Data Usage
Tired of going over your data each month? Our data usage gauge and countdown clock will keep you updated so you’re always in the know about how many gigs of data remain each month and how many days of service you have left in your current billing cycle.
Support
Maybe you need a question answered or maybe you’re little curious. We can handle both! Organized by categories and popular topics, we provide answers to frequently asked questions. If you hit a snag, one of our talented support reps are here to help troubleshoot.
And lastly…our newest addition to the app:
Shopping
If you have an unlocked device and wish to switch from your current carrier to the Cricket network, we’ll guide you through the seamless process of transferring your phone over – all through the myCricket App!
Due to its user-friendly interface and useful features, people may experience the following:
Excessive smiling
Reduced stress
The urge to leave amazing Ratings & Reviews
A sense of accomplishment
But don’t take our word for it. Download the app for yourself and have something to smile about.
If you're new to Cricket or trying to figure out what you can do online, read the articles below to get up to speed. Thanks for being a great Cricket Customer!
Quick Links
How to Change My Plan
How do I Upgrade My Phone?
Adding International Calling to Your Plan
Important Articles
How to Manage My Account Info
It's easy to view and change your Cricket account info online or on your device.
Read MoreAdd a Line
Need an additional line? (Or two or eight?) We've got you covered.
Read MoreWhat is the myCricket App?
The myCricket App lets you make payments, check data, view usage, change your plan, or add features....
Read MorePopular Topics
Add or Change My Features
Want to add or change your plan features? That's easy! You can update your features online in My...Forgot Username or Password
Most of us visit numerous websites and use multiple apps each day. It's no wonder we can't keep our...Stream More Settings
If you enjoy streaming videos but want to save data, learn about Cricket’s Stream More option.Add a Line
Need an additional line? (Or two or eight?) We've got you covered.Device Unlock Codes
One common reason to unlock a phone is international travel. Unlocking your phone allows you to use...View Data Usage
Visit the Usage section in My Account for your high-speed data usage, data usage history, and to see...How do I Upgrade My Phone?
Love your Cricket service but ready to upgrade to a new, top-of-the-line phone? We're here to help!...How to Manage My Account Info
It's easy to view and change your Cricket account info online or on your device.How to Change Your Phone Number
Need to change your number? No problem!My Account FAQs
My Account allows you to manage your Cricket information all in one place. You can pay your bill,...Multiline FAQs
Manage your family plans in a single account when you add a line or more of service, with one...Promotional Email Preferences
From time to time, we like to send promotional emails to let you know about our latest offers and...Add 1GB Data
Need more high-speed data access? No problem. Add extra gigabytes to your Cricket rate plan and surf...Account PIN Security
For accounts with multiple lines, the main account holder can choose to share the account username...Account Credit & Rewards
An account credit is money that can be applied to your monthly bill, pure and simple. Free money?...ID Check
At Cricket, we strive to protect your personal information. That’s why we require ID checks in-store...Get a PIN to transfer your wireless number
You must request a Number Transfer PIN from Cricket Wireless to transfer your wireless number to...Related Categories
Billing and Payments
Cricket Plan Options
International Calling Options
Need more information about managing your account? Our Customer Support team is readily available to assist you.