How do I refund a gifted game on Oculus 2?

This guide focuses on how to refund a game on Oculus Quest 2. To request a refund on anything you bought from Oculus Store, you must use the Oculus companion app on your phone, regardless of the Oculus headset you own. Refunds are requested via the Meta app (Oculus) on your phone, the same app you used to customize the headset.

Credit @ Oculus

If you purchase a Quest or Quest 2 game via the Meta (Oculus) Store and decide that you do not want it, in some circumstances, you may be able to request a refund. Go to the Oculus app, Tap the menu, then head to settings, Tap the purchase history, Select the game you would like to return, and then request the refund from within the app.

It is also possible to request a refund for a gifted game in Meta Quest 2. You can request a refund for a gifted game using the same criteria that Oculus/Meta platforms use to determine if you will receive an automatic refund on a purchased game. First, collect the necessary information for refunding your Oculus/Meta game to determine if you are eligible for an automatic refund.

Once you have purchased the game in the Oculus Store, you will be able to refund this game, too. Once you buy a product from Oculus, you can return that and get a refund. In-game purchases are not covered under the Oculus refund policy, and if you would like a refund, you are probably going to need to go through the company whose game you purchased the content.

Credit @ Oculus

Yes, it is easy to get your money back for games or apps purchased in Oculus. You can refund games that you buy on Oculus/Meta platforms to the same device on which you made your purchase but there might be some restrictions. If you refund a lot of games all at once (for example, if you buy many, then refund most or all of them soon after), you might need to go through Oculus Support to get refunds in the future, if you are denied games you otherwise would be eligible for.

Keep in mind there are specific requirements to return the Oculus Quest 2 game if players decide that they did not enjoy it. To refund an Oculus Quest 2 game, open the Oculus App on any iPhone, tablet, or other supported device. To refund a game on the Oculus Quest 2, you generally need to have played the game on both devices for fewer than two hours combined and have owned it only for two weeks in total since you purchased it.

Meta allows you to get a refund on most games and other apps, provided that you used it for less than two hours, and requested a refund within 14 days of purchasing. On Steam, you can request a refund on nearly every purchase, no matter what the reason.

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Priyansh Sidhwani

Hi! I'm Priyansh, I write articles about gaming news here at Techstory. To get in touch E-mail: [email protected].

The Oculus Store is full of exciting games and apps that offer interesting virtual reality experiences. Unfortunately, sometimes a purchase might dissatisfy you.

If this happens, you can refund an app that you've purchased on the Oculus Store. However, certain conditions have to be met. Here's what you need to know.

How to Refund an App on the Oculus Store

To request a refund for something you've purchased on the Oculus Store, you should use the companion Oculus app on your phone, no matter which Oculus headset you have.

You can also request a refund for an app you've received as a gift. Only you as the recipient can request the refund. However, the money returns to the purchaser, not you.

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1. Open the Oculus app.
2. From the bottom menu, select Menu.
3. Select Settings.
4. Tap Purchase History.
5. Find what you want to refund, then tap the three vertical dots.
6. Tap Request refund.
7. Follow the instructions and include a reason you want the refund.

After you've submitted it, the Oculus team will review your refund. This typically takes up to five days. However, note that you immediately lose access to the app after requesting a refund.

If the Oculus team grants a refund, the money will return to your original payment method, which may take up to two weeks.

If it declines the refund, you will regain access to the app.

What Are the Oculus Store Refund Conditions?

To request a refund on a purchase in the Oculus Store, you must do so within 14 days of purchase and have used the app for less than two hours.

The Oculus store rarely grants refunds granted on subscriptions, films, bundles, content purchased in-app, or apps you have previously refunded and repurchased.

However, even if you don't qualify for a refund under these terms, Meta (Oculus' parent company) may still grant you one. This also applies whether the app is faulty or not as advertised. For this, you will need to contact Oculus Support, rather than using the instructions above.

For full information, refer to the Oculus refund policy.

Experiment With Your Oculus Headset

Thanks to the Oculus refund policy, there's minimal risk if you want to try out an app and see if it's worth keeping. Just don't abuse the system by constantly refunding everything, since you may lose your right to refund.

There are loads of exciting things available on the Oculus Store—you should explore it and see what your next virtual reality experience will be.

Can you refund gifted games on Oculus?

Can you refund gifted games on Oculus Quest 2?

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