How far is hamburg michigan from me

Cons: "Not enough leg room. Flights are costly enough and it just seems wrong to upcharge passengers for more legroom. Legroom should be standard outside of first /business class."

Pros: "Crew was very friendly"

Cons: "the seats are horribly squished and uncomfortable. It’s the only thing that makes the flight not excellent"

Cons: "Really packed together seats...more room. Crew spoke very loudly on plane...jarring"

Pros: "It’s nice to be in a plane fitted with modern conveniences. Great entertainment options."

Cons: "I didn’t have a window at all. The staff didn’t offer any snacks to us. My bag was the only one that didn’t make it while I had a plenty long layover."

Pros: "The crew was friendly."

Cons: "My reservations were messed up and I had to wait for another flight to my final destination."

Pros: "Nice smooth flight."

Cons: "Tiny seats. No entertainment offered."

Cons: "Seem that they turned off the air conditioning once we landed in the cabin got on the warm side."

Cons: "The flight attendant did not want to be there."

Cons: "The coffee could’ve tasted better."

Cons: "Todo excelente!!!gracias!!!"

Pros: "Nice to have more room in the premium economy section."

Cons: "Not even a smile from the crew and no help when asked. I don't expect Asian-style grace and class from an American airline, but I do expect good old-fashioned American friendliness, and there wasn't even that. Also hate the all-darkened cabin in the daytime."

Cons: "Notify the delay quickly"

Cons: "Our brand new stroller was damaged on our flight."

Pros: "Getting to my destination."

Cons: "Leg room, more room for carry on bags, coats, etc."

Pros: "New plane. Great movie selection. More stylish seats + bathroom. Overall very good and I think Delta has really made an effort to improve it's service. It's noticeable."

Cons: "Plane felt very dry compared to others. The electrical plug outlet jams right at around your knee level. Bread was cold and rock hard (seriously, can we not come up with a good solution for this?)."

Pros: "The closeness of the airport in proximity to my house as well as the ease of finding your gate and boarding."

Cons: "There were so many passengers and such a small plane. There was NO leg room and the lady in front of me wanted to recline her seat, when I’m already claustrophobic to begin with. It was hot and the air above our head was barely working. There was one flight attendant who was blatantly rude to an elderly lady about her bags under the seat before the flight took off. To make this all worse, I had to suffer through all of this discomfort for over an hour for a 25 minute flight."

Pros: "Left ontime great breakfast. Good service No complaints"

Cons: "I loved the trip No negative comments."

Cons: "Very cramped for overseas flight Coffee is never hot, never served in timely fashion"

Pros: "Friendly greeting and goodbye.goog entertainment."

Cons: "Too hot, attendant did not know plane."

Pros: "Best part, no one sat in the seats next to me so I got to lay down and sleep. Staff was nice, food was fine."

Cons: "This flight was good"

Cons: "They ran out of overhead space we had to check a carry on bag. My video monitor didn't work so that was disappointing."

Pros: "The plane was newer and the flight itself was good"

Cons: "Poor service onboard. Flight attendants showed little care and were curt. Ordered halal meal but were given vegetarian. It was bland and tasteless. My wife ordered drinks that never came. The armrests were stationary adding to the discomfort. Unfortunate how the international service experience is so much worse than domestic."

Pros: "Great service. On time departure. Early arrival"

Pros: "The ticket agents and other airport personnel were tremendously understanding and helpful! As a matter of fact, a few said this happens more often than it should, which is sad and shocking! Had it not been for their help this would have been much worse!!!"

Cons: "Our original flight included a connection that overlapped and needed to be changed. I brought this to the attention of Kayak/Aeromexico and the flight appeared to changed for our entire party of six. When we arrived to depart from Akron-Canton there were MAJOR issues with Delta acknowledging the change on their end. We waited at check-in for an hour and half before this was resolved. This also happened when we left Cancun and almost missed our flight. Our daughter also had to put on stand-by in Atlanta due to this fiasco. We spent another two hours working with Delta customer service trying to get her a seat on our flight back to Akron-Canton. Had we not been to Cancun airport extra early AND had our flight delayed in Atlanta we would have missed both flights. This was without a doubt the worse experience we have ever had!! It should have been caught and resolved before I ever had to get involved. I am very disappointed and unhappy with the service offered for the tickets we purchased. This was extremely stressful for my wife and kids and tarnished our vacation. This was totally and completely avoidable!!! You can and should do better to service your customers!!"

Pros: "Call back service was best part."

Cons: "Booked ticket through venture card points. This meant that the email address and phone number to contact us in the event of changes was mediocre information. I was informed from Tripit that the flight was delayed, not by Delta. Reservation personnel took logical course of action to find new flight for connection that we could make because of delayed initial flight. I would recommend that they first see if there is an earlier initial flight that the customer could make, then look at finding later connecting flights. We found out about delay 8 hours prior, so we had plenty of time to get to the airport earlier. Total delay required me to take additional day off of work."

Cons: "If we're going to be early, have a gate ready."

Cons: "Landing was a bit rough"

Pros: "My experience with Delta was excellent. Everything from checking in, boarding, flight, and landing was simple. Everyone I came into contact with was extremely helpful and courteous."

Pros: "The crew tried their best. The seats were average. The food ok."

Cons: "The entertainment is non-existent. Wifi wasn't even enabled. Four to five hours without ANY entertainment is totally unacceptable especially with teens and kids!!"

Cons: "Enhanced security procedures are onerous and caused the flight to be delayed 20+ minutes. Too many TSA staff at PLN doing too many things horribly inefficiently. Extra precautions (testing a Ziploc bag of cookies and several chocolate bars for explosive materials) did not make me feel safer or less inconvenienced by the theatrics of security."

Pros: "I got off the flight at out side,but i forgot to carried my small bag .and then the Crew returned me the bag very soon.they were very kind,thank you very much."

Pros: "Crew was good. Flight was early."

Cons: "Poor booking experience."

Pros: "What I USED to like was the no hassle, no problems getting the tickets right through landing on the tarmac."

Cons: "I had a family emergency and because I had used a mileage ticket (as opposed to a paid ticket) I was told that I needed to give them 72 hours notice. I tried to explain that I had no control over the situation. It fell on deaf ears. I was so upset and frustrated that I could barely speak. My miles are now lost as the entire round trip ticket was cancelled and I have no way to regain all those miles that I wasted. It was the first time Delta did not come through for me and I must say, it's left a very bitter taste in my mouth. I couldn't believe that there isn't some provision (there is if I had paid for my ticket) and have lost all those miles that I use to fly Delta. So much for customer service."

Pros: "how short a flight it was!"

Cons: "nothing to complain about."

Pros: "Delta automatically rebooked our flight due to delays. We were rebooked on Air Canada"

Cons: "Food choices were not appetizing."

Cons: "We were arbitrarily re-seated due to equipment changes, back and forth and lost our original seat selection even though we wound up on a plane with the original configuration. An international call wait of 1.5 hours was required to just get us back into the economy plus section that we had originally paid for, Amsterdam check-in was chaotic. In-plane staff was not at all helpful with our desire to get seats on the outside rows of our section."

Pros: "I liked that the plane was newer and the box snack was really good."

Pros: "When I finally was assigned a seat (after my "Runaround"), I got a slight upgrade: Row 12 was a roomier seat and I got a choice of fruit for a snack."

Cons: "Runaround by gate agent: The gate agent was located about 15 yards from the actual gate. I waited there 20 minutes before anyone showed up, to get a seat assignment. When she showed up, she said she would not give seat assignments for another 15 minutes, so come back then. When I came back she said she wasn't giving seat assignments; go see the person checking in boarding passengers at the gate. That agent said she couldn't give me a seat, but watch the monitor for my name for seat assignments, then come back. Why couldn't the first gate agent say that instead of giving me the runaround and wasting my time???"

Pros: "Flight departed on time, arrived early! Boarding was smooth and effortless. I absolutely don't mind paying a little extra to fly on Delta vs the "low cost" carriers. Thanks Delta!"

Cons: "Everything was great"

Pros: "The Airbus A330 business class seating was more spacious and comfortable than the Boeing 767 I flew to Paris from ATL."

Pros: "Everything went as expected, very smooth"

Pros: "Our flight from Hamburg to Munich arrived late. Lufthansa met about 10 of us at our arrival gate, took us through a side channel Passport Control and then mini-bused us to our gate. We arrived at the gate 15 minutes after scheduled departure but our plane was there. Very considerate."

Cons: "Never happened,missed flight"

Pros: "No I was very uncomfortable"

Cons: "Not have canceled my flight!!"

Pros: "Seat had spacious leg room entertainment was very good"

Cons: "A snoring passenger in a seat ahead of me. Tight seat."

Pros: "Staff was very pleasant , polite, and accommodating"

Cons: "No complaints except for the how long is the flight, but it’s a part of a journey"

Pros: "Everything was fine, the crew was excellent. We liked that Lufthansa did provide the special meals (that we requested on-line) for our family."

Cons: "The boarding was rather slow (but not extremely so). Calling boarding by row ranges, like some other airlines do, may speed it up or make it more comfortable. The seats were not too comfortable, but within what one can expect for an Economy class --- and not too bad, either."

Cons: "Shortness of the staff at the counter when checking in. We couldn’t preprint our boarding passes and the staff was inconsiderate when we tried to explain why"

Cons: "There was an issue on the bus to take us to the teminal cuz a passenger took another's passenger's backpack which looked exactly the same but they made us wait on the bus til the mix up was settled. A lot of the passengers got frustrated cuz we had connecting flights and the workers by the plane didn't care including the bus driver. We finally went but we almost missed our flight .we had to literally run to the gate to make it."

Cons: "Flight Hamburg to Frankfurt: our children were sitting separately"

Pros: "Flight was on time and flight crew was very good."

Cons: "The food was not very good. Leaving Germany, I expected better tasting food. Our food leaving the USA and going to Germany tasted much better."

Pros: "Great service. Comfortable business class seats."

Pros: "Even for such a short flight you still get a small snack and drink."

Pros: "The crew was pleasant, bathrooms clean. Despite a late departure we arrived on time."

Cons: "It was a bit warm on both flights from DTW to FRA and the return. I usually dress for flying assuming it will be chilly but it was the opposite, a bit warm. No individual air control either. the last meal served was a ham & cheese sandwich which tasted odd..I couldn't eat it, other meals were fine."

Pros: "Bag drop in Hamburg for flight to Frankfurt and then connecting to San Francisco was the quickest I have ever experienced. I think the check in app captures all the info needed so well that when you drop your bag, my passport was checked and that was it. Done in 3 minutes. Flight is only 80 minutes and drink and snack offered."

Cons: "Lack of drinking water fountains at the FRA airport"

Cons: "The sound quality of the loud speakers for the announcement was awful. The sound for the movies was also not great."

Pros: "The crew was friendly."

Cons: "We were a little late with boarding. I prefer Lufthansa for travel, but I can think of a ton more, easy to serve, more healthy and delicious menu items. The food smells good, usually, but it isn't that great. The chicken I had was fine, but the side dish (sweet potatoes) wasn't good. The salad had too much radicchio, the soft cheese was too rubbery to cut (spilled my water doing so), the cake wasn't up to German reputation. Also, one flight attendant, got her own suitcase down, at least 5 times, stretching directly above me, with her jacket in my face and never apologizing. My seat wouldn't recline, nor could other peoples. This is why I paid to choose my seat, so I could sleep, more easily but I sat upright the whole time."

Cons: "We missed the conection flight....."

Cons: "flight was 35min late - causing me to rush to make the connecting flight at MUC"

Pros: "The crew did a great job. The flight turned out to be nearly 10 hours since we had 150 knot headwinds. The food and free wine made things much to tolerable. You can't go wrong with Lufthansa."

Pros: "Short and comfortable flight"

Cons: "Overcrowded and late flight"

Pros: "Great Service Great Stuff will continue with LH in the future"

Pros: "great flight attendants, decent food, on-time arrival. all good."

Cons: "Sounds in TV doesn’t work"

Pros: "It's an hour so not much can go wrong I guess."

Cons: "Nothing. No issues with the flight"

Pros: "Great service from a super crew. On time."

Pros: "Flight and land was smooth. I like Lufthansa, because it is safe."

Cons: "My trip was 8 hrs, we get water or juice only 5 times and very small cup 100ml, not enough"

Pros: "No vegetatarion food on return flight"

Cons: "No vegetarian food on return flight from Frankfurt"

Pros: "The services provided by United were good, although we were delayed due to mechanical issues. However, we were kept informed and made comfortable."

Cons: "I did not know when I booked through Lufthansa that it was a United flight, so I could not check in online and I was not able to order my gluten-free meal. Also, since it was Lufthansa, I was not able to download the entertainment system onto my portable device because I did not know I needed to."

Cons: "Delays in departure from Hamburg. Lack of information, directions or assistance with connection."

Cons: "I did not like that I had to pay another 30Euri to transport my suitcase. When I booked the flight there is no indication that luggage is excluded"

Cons: "Improve the food quality"

Pros: "test this test this test this test this test this test this test this test this test this"

Cons: "test this test this test this test this test this test this test this"

Pros: "Everything about this flight was amazing. The food was fantastic, the service was better, and my comfort was always at maximum. This company makes all American domestic companies pale in comparison."

Cons: "At the luggage claim the flight crew collected their baggage first then the passengers. My last bag didn't appear for 40 minutes after the flight crew departed."

Pros: "Thank you so much for having activities for children to keep them entertained."

Pros: "One and half hour flight, not much to report."

Pros: "Nice plane and good crew."

Pros: "My flight from Frankfurt to Detroit on Lufthansa was very enjoyable. The crew were great. They were very friendly and attentive to the passengers. I would choose to fly on Lufthansa again in the future."

Pros: "It was all together a pleasant trip."

Cons: "unable to select seats at booking until 24 hours before and even then, was unable to do so for the US to Hamburg leg"

Cons: "Addis airport is a disaster, Really long queues and badly organised, Our flight left 20 minutes late and in turn made our landing 1 hour later. The flight attendants on Ethiopian air are very lazy, they dont respond to the service button been pushed, and their English is not that good,"

Pros: "The flight was on-time and very smooth. Check-in and baggage drop were incredibly easy. I also liked the self-scanning of the boarding passes to board. Great number of options on personal entertainment screen - including movies, tv shows, and music that people actually want to listen to! Great flight overall."

Short flights there is no food and no drinks, such as coffee juice, only water.

There was already a group forming a line at zone 4 for a good 15mins and another group created another line just 5mins before boarding and the 1st group had to re-queue. A few of us voiced out to the floor crew but they did nothing. Earphones. Could be supplied first since the flight is suffisent for a movie.

I do not know how, but, rude crew and counter personnel is here, rest of things looks pretty standard without any difference with other airlines, that was not the case in the past

The flight that you gave us, JQ7 from Melbourne did not exist. Therefore we had to stay in Melbourne for another 24 hours and find another new route and flights to return to Heathrow. All a strain and stress. Your service to us for the return journey useless. So far, I have not found that you have corrected any of your failings and therefore it could also happen again to others tomorrow, next week, or next month. The return journey was a total disaster.

Wrote in the previous message. Poor. Delayed flight and lost working day. 4.5h together to rebook the flight, get the hotel voucher, get to the hotel and check in. Insanely slow.

They canceled our flights but they flew anyway.

Pros: "Friendly crew, great access to a variety refreshments, robust entertainment library."

Pros: "Boarding was efficient and the crew were nice."

Cons: "the seating is horrible. it was the tightest seating I've ever experienced."

Pros: "Very nice airplane and pleasant crew"

Cons: "Klm is the best, even on a 40min they served small breakfast."

Cons: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Cons: "All of the less than good, obvious!"

Pros: "Customer care was super supportive"

Cons: "Inflight sandwiches"

Pros: "Excellent crew, good food & movie selection."

Pros: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Pros: "Fantastic gate agents!"

Cons: "The food was terrible."

Cons: "Everything was good"

Pros: "Very friendly crew and on time with no problems."

Cons: "Head support for 6 feet plus people on seats would be good"

Pros: "The space at my feet with the chair in front was a bit akward."

Cons: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Cons: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Pros: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."

Cons: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Pros: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"

Cons: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Cons: "The flight was cancelled and had to be rerouted on United Airlines."

Pros: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."

Cons: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Pros: "Flight crew very nice"

Cons: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Pros: "Everything is top notch for an airline company."

Cons: "Nothing.... I enjoyed every moment of the flight."

Pros: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."

Cons: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Cons: "They have mabaged to lost my luggage"

Pros: "Very friendly service!"

Pros: "Very friendly staff"

Cons: "Amesterdam airport employee was really rude"

Pros: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Cons: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Cons: "OLD plane without comfort or entertainment"

Pros: "I really like the spaciousness, the plug ins and general service"

Cons: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."

Pros: "Easy airport business"

Pros: "Flight was efficient enough and staff were friendly."

Cons: "It was delayed quite a bit and more on-time updates would have been appeciated."

Pros: "Crew was friendly, and the food was better than the usual KLM fare."

Cons: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Pros: "Night flight so no entertainment allowed sleeping"

Cons: "Kosher food could be improved"

Pros: "The service, entertainment, food, the crew, the aircraft were excellent."

Cons: "They put us in a Transavia plane."

Pros: "leg room economy compared to KLM"

Cons: "full flight, no upgrade possible"

Pros: "Crew was excellent"

Cons: "Economy was very tight! Seats were uncomfortable"

Flight attendants were fantastic. Seemed to always be smiling. Came through just enough to check in. Very pleasant trip -- seats were comfortable especially for a nearly 9 hour flight!

I ordered a vegan meal months in advance. The meal never came and they tried to give me chicken. I told the attendant and she said nothing she could do, someone must’ve messed up so I had nothing to eat. She was very rude about it and did not apologize or anything, just said “handed them all out already” and walked away. Another attendant eventually came over and I asked her for some help and she was able to provide me with some snacks and she was very kind.

Everything was fine but a little on the spartan side.

SAS canceled flight the day before we were to head to Athens to catch our cruise ship. No warning whatsoever from Kayak or SAS. We only found out when we tried to check in and in red letters it said "Canceled". Kayak states they never received any message from SAS regarding this cancellation. SAS decided just to change our flights for the next day which was very unsatisfactory. NEVER AGAIN! Turkish Airlines is the way to go!

i had such fond memories of SAS from the golden days of travel before 911 & Covid - it appears what ever all airlines can do to bleed you dry for what use to be free is ridiculous There were no beverages offered on the return flight from HAM/CPH/SFO and the food was beyond disgusting

Pros: "Good boarding process and crew today."

Cons: "Plane was delayed and connection in Copenhagen was missed, resulting in a five-hour delay overall."

Cons: "The pilot strike resulted in cancellation of my flights so getting home turned in to a challenge"

Cons: "Seats are too small in economy to be comfortable. Boarding was unclear and confusing, mainly because I didn't have a boarding group on my boarding pass."

Pros: "The crew was very helpful and went out of their way to make sure the passengers were well taken care of."

Cons: "Have more books available for passengers who want to read."

Cons: "The flight was cancelled without explanation"

Pros: "It was the first time I needed to use "Passenger Assistance" and it made my experience excellent. Everyone was so kind and helpful. Thank you."

Cons: "It’s the first time i try these low cost airlines, which sometimes they are not that cheap compared to others, no entertainment whatsoever, i wasn’t allowed for any check in luggage and the prices for ever peace was literally expensive ticket price was not that competitive"

Pros: "We mentioned it was our anniversary and thought about moving up to SAS Plus, but the cost was not an option to us. She moved us up before we got on the plane! Extremely nice!!"

Cons: "We were in 40G and H, bulkhead seats. I have never had such a hot plane (and I am a world traveler). We were both very warm (felt like 85 degrees- warm enough to not be comfortable). I was told by the flight attendant that people in back of plane were freezing. The breakfast was good, but the dinner was ok, but not ‘I wish I could have seconds” good. I lowered the rating because they never gave us more than the one bottle of water that was on our seats when we arrived. That may have been ok for the people in the cold part of the plane but not for us in the sweating part. Luckily we had brought a big bottle of water."

Pros: "Good movies and food good. Seats wide enough and mostly enough bathrooms."

Pros: "Flight left on time, the plane was clean and comfortable, but the staff could do with some additional training."

Cons: "They did not serve coffee in our table, the cabin crew were abrupt, almost rude, and in my opinion they can do better."

Pros: "Excellent service and food."

Pros: "On time, movies, service staff"

Cons: "We will never fly SAS again, it was a horrible experience"

Pros: "SAS is a wonderful airline. I booked round trip with them. The plane was clean and comfortable and on time. Will fly with them again."

Cons: "No food, no entertainment"

Pros: "We were eventually rebooked in the class we paid for."

Cons: "Our flight was cancelled with no notice. We were rebooked in economy class when we paid over $5,000 for business class tickets, and told we would "probably" receive a refund for the difference. after much prodding, asking and begging, we were finally rebooked in a flight on Lufthansa the same night. That airline was upset, though, because SAS did not call them or notify them that we had been switched to their airline."

Pros: "This was one of the best airlines we've flown. Great food, plenty of room, friendly stewardesses and good service overall. We will definitely try to book with SAS again."

Cons: "Nothing. There was nothing to not like. In fact they fed us too much!"

Pros: "I was able to get to my destination safely b"

Cons: "Planes are old. No conveniences at all - none. Charged for one piece of luggage (my only piece) at the gate. Security process extremely slow. 1.5 hours early to airport and I made it on board by 9 mins. There plane sat for 20 mins on runway before departing."

Pros: "Everything was very good. I enjoyed the flight very much. The staff was friendly, courteous and professional. The cleanliness was good."

Cons: "Even though it was clear from my reservation that checked baggage was not included in the initial price, there were no clear links in kayak/vayama or SAS to prepay baggage, and the price is double if you pay at the airport."

Cons: "This is our third delay with this airline on this trip and all they will do is send you to their service center which in Copenhagen is located so far from the gates it's a joke. Once again they are doing their best to discourage any interaction with their customers."

Pros: "I got to my destination all in one piece which is what really matters most."

Cons: "The crew was completely rude. They banged my knee with the food cart and didn't even apologize. The seats are so tight and the people in front of me had their seat in the reclining position the entire flight."

Pros: "Clean planes, working entertainment, decent food"

Cons: "Delay (1 hour) in departing"

Pros: "we landed 20 minutes before schedule"

Cons: "The food was just ok."

Pros: "The movies, the seats, the food,"

Cons: "The attitud of te attendant,"

Cons: "Crew members not friendly."

Pros: "It was a shorter ride with few frills but we arrived safely. The two young employees who rendered wheelchair assistance were very gracious and attentive to every detail."

Cons: "The noise factor was very high."

Pros: "The thoughtfulness and competency of the personnel. I needed wheelchair assistance and found that every was very attentive to my needs and very competent, especially the ones assigned to get me from place to place. Even in Rome, where we had to deplane on the tarmac, I had a young woman and a young man to assist me and they helped me in every way possible."

Cons: "I needed a gluten free meal and found it rather dry and unappetizing."

Pros: "The crew and the flight and the booking etc. is all very good and easy. I greatly trust and enjoy SAS"

Cons: "The crew and the flight and the booking etc. is all very good and easy. I greatly trust and enjoy SAS The one hour wait in line directly to get in at the gate is a bit odd, to board the plane. For me the seats are about 2 inches short and legroom and I just don't have space for my legs"

Pros: "The food was quite good on the international trip. Thought the pilots were excellent on all flights. Take offs and landings were very smooth."

Cons: "On the domestic flight you only got a drink."

Pros: "On time and smooth travel."

Cons: "No choice in dinner items."

Pros: "The entertainment module is great!"

Pros: "The seats were comfy"

Cons: "They don't even offer water as a free beverage, only coffee or tea. And, not even a packet of pretzels on a three-hour flight. I didn't miss the entertainment much, but on a three-hour flight, it's a nice option."

Pros: "Boarded in a downpour, crew got us on board quickly through a rear door. Unfortunately, weather caused a significant delay, but who can control the weather? :-)"

Cons: "After purchasing ticket in December 2015, was placed on stand-by when arriving in Hamburg."

Pros: "Much roomier than united"

Pros: "Crew was very pleasant. Short flight, so no food was served."

Cons: "Seats are a little tight."

Pros: "Quick boarding and unboarding! Made up the time when we left a little late."

Cons: "Didn't get a little back of pretzels ;)"

Cons: "Because the airport was under construction, the area to wait to board was very barren and without bathrooms. We had to take a very crowded bus to the airplane."

Pros: "Missed flight. After waiting in three cues of more than 25 people was told the airline and your customer service could do nothing to help me. Am going to continue to pursue a credit and hope a new flight will be issued! Please help me!"

Pros: "- Good selection of movies and very surprised and happy they're not censored! :-))) - Seats were fairly comfortable. - The boarding/seating process was good because when other people started to cut-in-line, SAS folks reiterated to those cutting in line that they need to go back to the end of the line and wait as others were waiting before them."

Cons: "- Only having one soft drink during the whole 9hr flight for SAS Go. Only coffee, tea and water are free. - Was thinking of upgrading because I had one extra baggage, but was told that I still wouldn't be eligible for one free extra baggage if I upgraded to SAS Plus NOR SAS Business - There was only one option for dinner, which was Meatballs. The meatballs were worse than IKEA ones. I'd rather eat the IKEA meatballs than those. I usually finish my main meal and I didn't eat it because it was that bad."

Pros: "food and movies were great. appreciated the coffee and tea"

The cabin crew was friendly. But boarding takes forever and the flight gad long delays on both inbound and outbound flight

Pros: "Seats ok. Crew is super. Drinks offered"

Pros: "Easy boarding, entertainment"

Cons: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."

Cons: "Staff Curtsy and overall gestures!!"

Cons: "Seat recline was broken- wouldn’t hold position."

Cons: "Flight was delayed"

Pros: "Spacious business class seats, excellent meals"

Cons: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."

Pros: "The seat was very comfortable."

Cons: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."

Pros: "The crew was excellent and surprisingly the seats were comfortable."

Cons: "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"

Cons: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Cons: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"

Pros: "Crew was great. Seats were comfortable."

Cons: "The airline lost both of my luggage suitcases."

Cons: "Tell me i would misst the next flight and that my beg will not go to the final airport."

Cons: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."

Cons: "The craft is a bit old. Harsh landing."

Cons: "Couldn’t understand announcements"

Cons: "There was no entertainment and the food could be better"

Pros: "Food and wine. Entertainment."

Cons: "Sat closer to water closet. Maybe more air freshener in there."

Cons: "The flight delayed for 2xhours from Paris to Cincinnati"

Pros: "The crew was friendly!"

Cons: "Once again no vegetarian options."

Pros: "Plane was new, and seatback screen responsive and functional."

Cons: "Economy seats not very comfortable, very tightly packed together"

Cons: "Better in flight entertainment"

Cons: "My entertainment device did not work the entire flight."

Pros: "Food and entertainment was awesome"

Cons: "It's awfull to sleep. Very unconfortable."

Pros: "Liked the transfer"

Pros: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."

Cons: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."

Pros: "The food was okay and the staff were friendly."

Cons: "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."

Pros: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."

Cons: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."

Pros: "I liked the crew, they were professional and tried their best"

Cons: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."

Pros: "Food and service was good and price was acceptable"

Pros: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."

Pros: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"

Cons: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."

Pros: "The crew, the service, the food and beverages"

Pros: "Punctual, not crowded."

Cons: "Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight)."

Cons: "very old planes we waited 1 hour to drop our bags as their belt had an issue we had to pay extra 70 pounds to reserve a baby cot on the plane"

Pros: "Good service at gate and on board"

Pros: "Very old plane with very poor screens where images was horrible"

Cons: "the food is terrible."

Cons: "Air France lost my luggage and they can't find it in the computer system."

Pros: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."

Pros: "Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired."

Pros: "tool me safe from one airport to another"

Pros: "movies were good, crew was great. Comfy seats. It was really as nice as an economy flight could be."

Cons: "delayed flight, hot overall plane, personal TV malfunctioned a lot"

Cons: "We tried to check our bags through Charles DeGaulle onto our connecting Air Canada flight and the agent refused to even discuss it. Pretty bad service."

Pros: "quick flight 10 min ahead schedule"

Pros: "The crew was friendly."

Cons: "One of the engine was smoking just as we took off. This should have been checked beforehand that it was working correctly. The pilot missed the first landing, was going too fast and had to turn around. We circled the London eye 3 times. When we were actually landing it was extremely bumpy and on the way down the plane was tilting back and forth a lot. They were going too fast when we landed as well, I have never been in a plane that has landed so poorly, and I have travelled a lot and used many different airlines. It was worse than any budget airline I've been on. As we were driving back to the terminal, the pilot stopped short for some reason. Things were not explained clearly. I will not be flying with airfrance again and will be sure to spread the word of this awful experience."