, /PRNewswire/ -- Woodforest National Bank® (Woodforest) headquartered in Montgomery County, Texas, with 760+ branches nationwide recently opened its newest branch in Decatur, TX located in Wise County, part of Dallas–Fort Worth–Arlington.
The new Woodforest branch located inside Walmart® at 800 S Hwy 287, Decatur, TX 76234, will be the 209th branch for Woodforest in its home state, and its first location in Decatur. The new in-store branch offers full-service banking with lobby and ATM services for shoppers and area consumers.
"Woodforest National Bank continues to be committed to our home state of Texas. We have proudly served Texas families, provided jobs for our neighbors, and helped our thriving communities remain Texas strong for over 40 years. We look forward to providing exceptional service for our new customers in Decatur," said Julie Mayrant, President and Chief Retail Officer, Woodforest National Bank.
About Woodforest National Bank
Celebrating over 40 years of community banking service, Woodforest National Bank has successfully stood among the strongest community banks in the
nation, proudly offering outstanding customer service since 1980. Woodforest currently operates over 760 branches in 17 states across the United States and is an Outstanding CRA rated institution. For more information about Woodforest National Bank, please visit www.woodforest.com
SOURCE Woodforest National Bank
$70
Number of locations available for download in this dataset are 771.
This data set was last updated on November 04, 2022.
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Description
This dataset is provided by a 3rd party marketplace seller
Complete list of all Woodforest National Bank locations in the US with geocoded address, phone number etc for instant download.
This is a subsidiary of Woodforest Financial Group.
Woodforest National Bank list on the map
Fields included in Woodforest National Bank location database
- Name
- Country
- Longitude
- Provider
- Zip Code
- URL
- Street
- Address
- Status
- City
- Phone
- Updated Date
- County
- Direction URL
- State
- Latitude
Included locations: Open
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Celebrating over 30 years of banking success, Woodforest National Bank is a privately owned community bank currently servicing over 900,000 customers at more than 750 branches across the states of Texas, North Carolina, Ohio, Maryland, Pennsylvania, Virginia, West Virginia, Illinois, Indiana, South Carolina, Kentucky, Alabama, Louisiana, Mississippi, New York, Georgia and Florida.
Woodforest takes the "SAY YES" attitude, offering its customers the unsurpassed value of convenient locations and quality customer service 7 days a week, as well as "round the clock" branch hours open 24 hours a day in select markets. Woodforest combines all of this with a full line of products and services including Woodforest Checking, Second Chance Checking, Online Banking with daily email notification, as well as commercial and personal loans, competitive CDs, loans, and money market rates, illustrating our motto of "Banking Your Way…Every Day and Night!"
Woodforest selected Omnivex digital signage software to manage their network after going through an extensive evaluation process that spanned a full year. During this time pilot projects were undertaken at select branch locations to best compare the functionality and usability of various software platforms.
While branding, messaging and most of the content displayed is the same across the entire network, there is the capability of local customization for each branch. "Small details, such as the store hours, will vary between banks," said in-house graphic designer, Stacey Powitzky. "For instance, we have 5 branches that are open 24/7, so it's important that we have the option to tailor those details, as the customer doing banking at 4am will have different needs than the one in the branch at 10am," she explained. The goal for Woodforest was to maintain their brand image and convey a consistent corporate message, while still providing the local information relevant to customer's needs.
Small 15-inch screens are stationed between the various teller lines to help reduce perceived wait-times. This also provides Woodforest with a medium to promote bank products and services to customers throughout their in-store visit. In newer branches there is even a large display at the back of the bank to further enhance the impact of the messaging in the stores.
In some cases, the digital signage network has been extended outdoors to the drive through banking area. These screens are used to display advertising content to customers in their vehicles. The total number of screens varies at each branch depending on their size and subsequent space limitations. Smaller locations may have 2 - 3 screens while larger ones can accommodate up to 7 displays. The digital signage has provided Woodforest with a way to reach their customers at all of the service touch points.
"Woodforest National Bank is changing the way banks think about how they interact with customers, and it's reaping the benefits," said Chris Devlin, President of Omnivex. "Many organizations think of digital signs as an extension of static signs, but Woodforest is tailoring its messaging to a targeted group of viewers. With Omnivex, Woodforest is capable of changing its messaging at a moment's notice to react to world news or market events. This is a seminal change in the way business is conducted."
The choice to implement digital signage throughout their many branch locations has proven to be a valuable undertaking for Woodforest National Bank. The screens provide the company with an excellent advertising tool for reaching both customers in the bank, as well as potential customers who are passing by. "Moving from stagnant to dynamic signage has given us the advantage of having movement and really catching people's attention," explained Stewart. "It has served as a great selling tool for us."
Future plans also include utilizing Omnivex Control software, which would enable Woodforest's Technology Support team to manage all of the hardware on their digital signage network from their Houston office. Woodforest would be able to turn on displays and reboot PCs, as well as power down monitors during off-business hours to extend the life of these devices. Omnivex Control software can also notify the network operator should any devices be experiencing a problem or need maintenance. This functionality ensures that the screens are always powered up when the banks are open, alleviating the need for employees at each branch to remember to turn on and off the screens or reboot PC's periodically.
Woodforest has taken on a back build approach to expanding their digital signage network. In addition to adding signage to new bank locations, they are implementing it in existing branches that are undergoing renovations. This provides a perfect opportunity to install the necessary hardware while minimizing interference to the bank's existing operations. Given how well the digital signage has been received by customers and employees at Woodforest banks across the United States, it represents an ongoing area of interest for management, offering new and exciting ways to add value for their customers.