How to accept unclaimed paypal payment

same here, when i want to accept my unclaimed payments? it going.. "verify your account" page. then... when i clicked "verify account" button? it's show... you're a verified member. (cause, my account are verified) i think... it's paypal website error /some bug's work here. 

yes, i call in paypal support. but.. they give me a unless feedback.

What does it mean when it says payment unclaimed on PayPal?