How to put money on City Tele Coin app

Use the City Tele-Coin app to communicate to your incarcerated friends and family members.

If you have a friend or loved one housed in a facility that uses City Tele-Coin's video kiosks or tablets, you can use our services to:

- start and receive video calls*
- send and receive messages*
- send and receive pictures*
- view account history

It's easier than ever before. Download today!

*DISCLAIMER: Correctional facility administrators may restrict, review, or monitor certain modes of communication to and from inmates. Please keep this in mind when visiting and messaging with our services!

What’s New

May 11, 2022

Version 5.0.1

Ratings and Reviews

Horrible

I recently got this app thinking it was a service app and thinking the contacts were from my phone then it ask me for money and. A bill so I when ahead in payed for it because I thought it was a regular bill come to find out it was for inmates in jail and that’s my fault for not reading it through but it charged me 13 and 20$ and then the money was just on the app and I couldn’t get a refund for it so eventually I asked a friend about it and they said u use it to call a family or friend in jail so I searched up my big brother and nothing
showed up and I talked to my friend on the app but I honestly want my money back this not what I expected but the app did allow me to ft my friend which it came in handy

Eh

I would give this app a 4/10… because it does work for what it’s intended to be used for which is contacting your inmates but the extra fees are just ridiculous. I understand that they have to make some type of profit but when I put $20 on my brothers calling card he only gets $13??? There’s no way a “service fee” is $7… just to load money? Seriously ridiculous. Everything the government does/ is involved in is completely just a waste of time and money. It’s sad and they should make it easy for inmates family to help them out, WERE NOT THE CRIMINALS. From city telecoin to vendengine and the secure packs it’s easily $400 a month just on my one inmate, it’s disappointing and I just wish they didn’t treat our inmates and inmates family so poorly. I mean sh…t half of them are innocent anyways!! I’m just so shocked at the “service” fee for this app it put me in a rant lol.

Terrible Service

You would think with the exorbitant fees this service charge that they’d keep up to date with their services; assuring they worked accordingly, but no! They’re simply in the business of exploiting the the families of prisoners. There is absolutely no reason this service should crash as much as it does. Constantly charging the very second someone attempts to answer. Essentially siphoning off funds, as the video call doesn’t connect. This server isn’t capitalism; it’s extortion.

Services such as HomeWAV charge a $2 fee for any amount of funds added, it’s only 15¢, there are constant app updates for it, and it NEVER crashed. If that company can provide inmate Les with great consistent service at a fraction of the price, there is absolutely no reason why CTC isn’t doing it other than pure greed and a disregard for others. It is abundantly clear that the inmates aren’t the only ones who are paying a price for their accusations.

App Privacy

The developer, City Tele-Coin, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

CITY TELE-COIN COMPANY, INC.

Size

18.9 MB

Category

Business

Compatibility iPhone Requires iOS 12.0 or later. iPad Requires iPadOS 12.0 or later. iPod touch Requires iOS 12.0 or later. Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.

Age Rating

4+

Copyright

© 2019 CITY TELE-COIN COMPANY, INC.

Price

Free

  • Developer Website
  • App Support
  • Privacy Policy

  • Developer Website
  • App Support
  • Privacy Policy

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How do I add money to City Tele Coin App?

ONLINE CALLING CARDS CAN BE PURCHASED AND RELOADED AT WWW.CITYTELECOIN.COM AND THROUGH OUR MOBILE APP - 24/7, OR THROUGH THE CTC KIOSK, STATIONED INSIDE THE LOBBY AT THE FACILITY, DURING NORMAL LOBBY HOURS.

How do you set up a tele coin on City?

To register for a direct pay account (prepaid) please call 318-746-1114 or visit online at CityTelecoin website.

What is Citytelecoin?

CityTeleCoin allows users to video visit and message incarcerated friends and family members without having to leave home or mail a letter. If you have a friend or loved one housed in a facility that uses video kiosks or tablets, you can use our services to: - start, schedule, and receive video calls*