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OpenStax Organizational Behavior Terms in this set (50)_______ is a term often used to describe comprehensive efforts to monitor and improve all aspects of quality within a firm. Ethics, Robotics, Expert systems, TQM, CIMS TQM
In the changing workforce, the percentage of American-born workers in the workplace is dropping. true/false True Uncertainty has often been called the only constant in life. true/false false While there have been many attempts to provide a differentiation between leadership and management, they are the same thing. true/false false A concern of micro-organizational behavior is the behavior of individuals and groups. true/false true Which of these best define the moral principles that govern a person's behavior or the conducting of an activity? Ethics, Alienation, Expert Systems, TQM, CIMS Ethics A general level of management is considered by all but one of the following: Executives Systems management Which of these refers to the application of scientific knowledge for practical purposes? Technology Technology Human relations skills involve the ability to work with people and understand employee motivation and group processes. True/False True _______ is a formal methodology that identifies dysfunctional aspects of workflow, procedures, structures and systems, and then realigns them to fit current business goals and develops plans to implement change. Organizational theory Organizational theory Work cannot provide social status within a community setting. True/false false _______ is primarily concerned with the behavior of individuals and groups. Organizational theory Micro-organizational behavior Situational determinants include factors such as stature, health, and sex that often act as constraints on personal growth and development. false Over time, values tend to be unstable. false Which of the following refers to the ability to make continuous anticipatory motor adjustments in speed and direction to follow a continuously moving target? Equilibrium Rate control Six dimensions that help distinguish different cultures were identified by Kluckhohn and Strodtbeck. true Which of these refers to the values that help us determine appropriate standards of behavior and place limits on our behavior both inside and outside the organization? Locus of control Ethics Less deterministic is the cognitive system of people with _______ levels of cognitive complexity. high high Which of the following is NOT a dimension of mental abilities? Verbal comprehension locus of control Which of the following describe an individual's intellectual capabilities and are closely linked to how a person makes decisions and processes information? Psychomotor abilities Mental abilities Anchored in external conditions is the behavior of people with _____ cognitive complexity. high low Perhaps the most important influences on personal development are _____ determinants. cultural family and social group Research finds that appropriate standards of behavior are not determined by values but by organizational training. True false The basic congruity thesis was proposed by Chris Argyris. True false The only way to understand people is through culture. True true
The view developed by Pfeffer and Salancik, asserts that attitudes result from "socially constructed realities" as perceived by the individual. True/False true A dimension of job satisfaction is found in which of the following? Co-workers Supervision Pay All of the above None of the above all of the above ________ represents a pleasurable or positive emotional state resulting from the appraisal of one's job or job experience. Job involvement Organizational commitment Job satisfaction Team involvement Job consistency job satisfaction A major influence on how we perceive others is represented by self-concept. True False true The _______ approach to explain how attitudes are formed was offered by Barry Staw. predispositional dispositional behavioral value situational dispositional ________ refers to the extent to which a person is interested in and committed to assigned tasks. Job involvement Organizational commitment Job satisfaction Organizational involvement Job consistency job involvement The influence of positive arbitrary biases is called the _______. response disposition perceptual organization cognitive dissonance halo effect horn effect halo effect An example of perceptual defense is
acceptance with repentance. false Interestingly, no predispositions are found in attitudes. false The relative strength of an individual's identification with an involvement in an organization is represented by organizational __________. structure commitment satisfaction involvement consistency organizational commitment The process by which attributes are assigned to people solely on the basis of their class or category is ________. selective perception stereotyping perceptual defense attribution self-serving bias sterotyping _________ is the most obvious dynamic property. Motion Silence Speech Repetition Brevity motion An important aspect one needs to understand about attitude is that it is a multidimensional concept. false The effects of reinforcements on desired behaviors are the major focuses of operant conditioning. true A major criticism of classical conditioning is that it does not explain any aspect of total human learning. true In _____, the unconditioned stimulus, acting as a sort of reward, is administered during every trial. In contrast, in ______ the reward results only when individuals choose the correct response. operant conditioning; classical conditioning classical conditioning; vicarious learning classical conditioning; operant conditioning vicarious learning; classical conditioning operant conditioning; vicarious learning classical conditioning; operant conditioning People associate verbal or visual stimuli with the problem of _______ coding. speech systematic symbolic noticeable behavioral symbolic coding A learning approach that relies on the individual to take the initiative in controlling the change process is behavioral self-management. true Which of these describes the use of operant conditioning principles to shape your own behavior to conform to desired standards defined by superiors? Classical conditioning Behavioral self-management Coaching Substitution Extinction Behavioral self-management The fixed-ratio schedule is when the reward is administered only upon the completion of a given number of desired responses. true Under which schedule of reinforcement, the reward is administered only upon the completion of a given number of desired responses? Operant-interval Fixed-interval Fixed-ratio Variable ratio Variable interval Fixed-ratio Which of the following defines the process whereby a stimulus-response bond is developed between a conditioned stimulus and a conditioned response through the repeated linking of a conditioned stimulus with an unconditioned stimulus? Avoidance learning Classical conditioning Behavior modification Operant conditioning Vicarious learning Classical conditioning According to ______ law of effect, behavior that is rewarded is less likely to be repeated, whereas behavior that is punished is unlikely to be repeated. Upjohn's Hiller's Thorndike's Humboldt's Skinner's Thorndike's Which of these represents the final step in a behavior modification program? Conduct a performance audit Set specific behavioral goals Establish behavioral criteria Evaluate results Administer feedback and rewards Administer feedback and rewards A relatively permanent change in behavior that occurs as a result of experience is a definition of
learning. true Recommended textbook solutions
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PSYCHOLOGY What is the difference between objective and projective tests? Verified answer QUESTION Critics of humanistic psychology have suggested that this theory fails to appreciate the reality of our human capacity for which of the following? a. Empathy. b. Love. c. Evil. d. Empathy. e. Self-acceptance. Verified answer
PSYCHOLOGY Which cognitive act are people engaging in when they convince themselves that they did not like the victim of their aggressive act? Verified answer Other Quizlet setsRussia in War and Revolution, 1904-0635 terms mpevans Chem 112 Lab - Lab 913 terms christinamdiaz5 Anatomy Practice Test56 terms Autumn_LogaPLUS BIO CH 756 terms Tanya_Melendez Related questionsQUESTION What are the four referent comparisons that add to the complexity of equity theory? 11 answers QUESTION Jennifer, a research and development team leader, recognizes that in order to resolve a conflict on her team, more information is needed about the alternative courses of action. Which type of resolution is most appropriate at this time? 8 answers QUESTION According to operant conditions, four specific consequences are used to modify behavior. These consequences are collectively referred to as.... 13 answers QUESTION When a manager is evaluated on the degree to which he or she "has a good attitude," the evaluation criterion being used is behaviors. 4 answers What is the study of organizational Behaviour primarily concerned with?Organizational behavior is the academic study of how people interact within groups and its principles are applied primarily in attempts to make businesses operate more effectively.
Which of these refers to the values that help us determine appropriate standards of behavior and place limits on our behavior both inside and outside the organization?First, values help us determine appropriate standards of behavior. They place limits on our behavior both inside and outside the organization. In such situations, we are referring to what is called ethical behavior, or ethics.
Which of the following describe an individual's intellectual capabilities and are closely linked to how a person makes decisions and processes information?Mental abilities are an individual's intellectual capabilities and are closely linked to how a person makes decisions and processes information.
Which of these refers to the tendency among individuals to attribute the events affecting their lives either to their own actions or to external forces?Locus of control refers to the tendency among individuals to attribute the events affecting their lives either to their own actions or to external forces; it is a measure of how much you think you control your own destiny.
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_______ is primarily concerned with the behavior of individuals and groups.
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