As one of the best upcoming crypto exchanges with its own coin, Crypto.com is a one-stop-shop for crypto, staking, crypto interest accounts and access to a wallet (similar to Metamask or Trust Wallet). Show However, from time to time you may have issues with the app. So when the Crypto.com app is not working, can you do about it? Here’s the steps to follow if you’re having issues with Crypto.com. Crypto.com app not working – Quick fixesRegardless of what problem you are having with your app, there are a few quick tricks you can use to fix a good majority of the problems without even identifying their cause. While this won’t fix everything, trying these will give you some quick results and could fix your problem.
Keeping your crypto safe is important, especially if you’ve just entered your exchange withdrawal address to make a transaction. With a whole range of issues that could be affecting the app, from a bad connection to server downtime, to DDOS attacks and corrupted data, how do you know what the issue is – and better yet, how else can you fix it? Here’s what to do if none of the above suggestions worked. Technical issuesThe app is growing incredibly quickly and with quick growth comes server and stability issues as the company tries to server all the new users. There are some common technical issues that pop up regularly, so if you haven’t experienced them before, here they are and how to deal with them. Deposits and withdrawals delayedCrypto is an extremely volatile asset, and when prices fluctuate quickly, companies like Crypto.com need to provide liquidity and security for their transactions. This means sometimes the influx of volume is too large and they need to temporary limit deposits or withdrawals to catch up with their liquidity requirements. If this is the case don’t panic, just wait a day or so and they will likely resume trading as normal. Card transactions declinedThis is a serious issue that is fairly rare but has popped up a few times. This is linked with the previous technical issue, and also has to do with the app’s liquidity. In this case you can do something to help. You can change your card type, or the source of your funds. This is usually a problem when a card provider gets overwhelmed by requests from users on the app and temporarily puts a hold on transactions. Slow appA very slow app, or slow transactions can be caused by several things. Either the app has a large influx of users or trades if crypto is currently volatile, or it may be your own connection slowing you down. If that’s the case, we have the solution for you below. Check your connectionUsing the app requires you to have an internet connection, as it provides you with a “hot wallet,” an online wallet which requires an internet connection to use. Not only that, but the exchange servers, staking networks, and most of the features of the app require a stable connection. If you’re noticing orders not going through correctly, or the app seems unresponsive when it comes to finding updates menus or information, your connection is likely the cause.
Check if the app is downAs a relatively new and quickly developing app, Crypto.com frequently goes down for maintenance and updates. On top of that downtime, it’s also been known to go down due to overwhelmed servers with influxes of new users. If you suspect the servers may be down, you can check here. If you see a big spike in reports and they are down, then unfortunately your best option is just to wait until they are fixed. Update the appCrypto.com updates very regularly as the world of crypto is constantly changing. With all the new additions and changes, if you aren’t keeping your app updated it can eventually start to slow down or not work correctly. To update your app, go to the Play Store, search for the Crypto.com app and next to the “open” button will be an “update” option. ConclusionSadly to say, when an app is becoming very popular and growing quickly, it can experience growing pains resulting in a degraded service at some times. As long as you can deal with the occasional downtime and slowdown, you will get to enjoy one of the best crypto apps available today. Keeping your app updated and ensuring you have a stable internet connection will go a long way to minimizing the issue son your side, but unfortunately, not everything can be avoided especially when the problems come from the app’s servers themselves. Is Crypto COM not working?We are currently investigating the issue. No incidents reported.
Does Crypto COM have a launchpad?<HONG KONG, June 6, 2019> - Crypto.com, the pioneering payments and cryptocurrency platform, announced today that it has listed 4 Binance Launchpad Tokens to its Wallet & Card App, including Matic Network's MATIC, Celer Network's CELR, Fetch.
What is Crypto com Super button?The new Super App Menu allows users to have a list view of available products. We are also introducing the Shortcuts feature, where users can select up to four shortcuts from 16 available options, from Card Top-Up to Recurring Buy, allowing them to have instant access to their frequently-used features.
|