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A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. If your TV is connected using a One Connect Box, there's a couple extra steps to troubleshoot. Related Content
Samsung TV HDMI ports are not working If you have connected a device to your Samsung TV like an Xbox, a Playstation 4, Blu-ray player, cable box, or Roku and it does not show up on the screen, you could be having an issue with the HDMI ports on your TV. We need to check the external device, reconnect the HDMI cable, try a different HDMI cable, or even try a different HDMI port to get t Samsung TV or TV speakers make an abnormal noise The only noise you should hear from your TV is the sound of whatever you're watching. If you hear a cracking or popping noise, it could be due to temperature changes. A buzzing, crackling, or humming noise could be caused by electrical feedback. Arranging the cables and making sure the TV has good ventilation will keep it quiet. Apple TV app opens on the TV, but I am having a problem in the app If the Apple TV app opens on your Samsung TV, but you are having an issue with your AppleID, a video that won't play, a purchase not showing up, or some other issue, let us point you in the right direction for support. TV or projector does not show up during SmartThings discovery process You can connect your TV or projector to the SmartThings app without using a SmartThings Hub. If the app has trouble connecting or discovering your device, there are a few things you should check, like if Bluetooth is enabled on your phone. Then, you can try adding your TV/projector to the SmartThings app again. Samsung TV or projector turns on or off by itself For your convenience, there are many ways for your TV or projector to connect with other devices and automatically turn on or off when needed. However, if it is turning off and on continuously, there are one or two simple actions you can take to fix it. The first step is unplugging the TV or projector. We're here for you Contact Samsung SupportContact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
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Fast, easy checkout with Shop Samsung App Easy sign-in, Samsung Pay, notifications, and more! Or continue shopping on Samsung.com × The Shop Samsung app Free standard shipping, exclusive offers and financing options. × The Shop Samsung app Free standard shipping, exclusive offers and financing options. × You Are About To Be Redirected To Investor Relations Information for U.S.Thank you for visiting Samsung U.S. Investor Relations. You will be redirected via a new browser window to the Samsung Global website for U.S. investor relations information. What is Samsung TV Black Screen of Death?Samsung TV Black Screen of Death is a defect that occurs when the input source is unable to send the data into the TV.
Why does my Samsung TV have sound but no picture?A connection issue; the most common problem. Where there is a bad connection, faulty cables or improper installation. An issue with the device connected to the TV. There may be a video output setting on the device that you must set properly before it will output to the TV.
Why did my TV go black but I can hear sound?Check that POWER SAVER/ENERGY SAVE MODE is set to OFF. Some TVs will turn a screen off but still plays the sound. If SLEEP TIMER mistakenly was turned ON, then turn it OFF. A Sleep timer can sometimes be pressed accidentally on the remote and will turn OFF the TV.
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Samsung tv black screen with sound no menu
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