Tri city national bank customer service

Find Your Branch

Locations & Hours

Make the Call

Contact your local customer service representatives at 414-TRI-CITY (414-874-2489).

Lost or Stolen Credit Card

  • Elan credit card: 800-558-3424
  • Debit or ATM card: 800-236-2442

Send an Email

First Name

Last Name

Email Address

Phone Number

Preferred Contact Email Phone

Comments & Questions

Tri City National Bank

Why Tri City?

We Do More for You

Find out why folks are leaving the “Big Banks” to embrace what this community bank provides.

About Us

Hometown Service

400 employees — your friends and neighbors

Hometown Focus

We operate exclusively in SE Wisconsin

Hometown Convenience

More than 30 locations in Milwaukee and beyond

Hometown Anywhere

Online and mobile banking available 24/7

Truly Personal Banking

Single, married, retired, just starting out — wherever you are in life, we have the products and services to help you thrive!

What do you need help with?

Latest Blog Posts

Whatever questions you might have, we're here to help.

GET IN TOUCH

Call us at (800) 773-7100

FIND A LOCATION

Urgent Help

Report Fraud

(800) 773-7100,
option 0

Report Credit Card Fraud

(800) 557-4262

Report a Lost or Stolen Credit Card

(877) 529-0473

Report a Lost or Stolen Check Card

(800) 895-3497

Click here to access the Remote Assist site

Self-Service Numbers

Account Services Manager (800) 599-0020
Asset Based Lending, StuckyNet-Link (866) 855-0555
Check Card/ATM (800) 895-3497
Credit Card - Commercial (800) 998-6206
Credit Card - Lost/Stolen (877) 529-0473
Credit Card - Personal (800) 998-6207
Client Contact Center (800) 773-7100
Equipment Leasing (800) 801-3830
Export Finance (213) 673-8607
Franchise Finance (800) 496-9963
Government Lending (213) 673-8180
International Banking Services (888) 309-5139
Investments & Trust Services (800) 708-8881
Mortgage (800) 700-6901
Real Estate (213) 673-8200
Real Estate, Bank Owned Properties (213) 673-7712
Special Assets (213) 673-8900
Specialty Deposits (714) 228-7777
Treasury Management Client Service (800) 599-0020

Show More

Bank Holiday Calendar

VIEW CALENDAR

Contact Us

Name

Company Your company's name, if applicable

E-Mail

Phone

Zip Code

Preferred form of contact Email Telephone

Current client? Yes No

I am interested in

Message

We’re Sorry there was an error ! Please try again.

Thank You For Getting In Touch.

A City National representative will respond to your inquiry. In the meantime, check out our latest news and insights.

When you need assistance, we’re here to pick up the phone and provide the personalized service you deserve. There are many ways to contact City, depending on your individual need. Give us a call, and we’ll be happy to help.

Online & Mobile Banking

For assistance with Online or Mobile banking, call our Customer Care Center at 888-816-8064 or login to Online Banking to chat with an agent. Customer Care Center hours are Monday – Friday 8 a.m. – 8 p.m. and Saturday 8 a.m. – 5 p.m.

Online Bill Pay

For help setting up your bill payments within online banking, contact the Bill Pay Support Team at 855-226-1716.

Debit & Credit Cards

If you need to report your card Lost or Stolen, you can do so by using the Manage Card feature within City’s Mobile Banking app, or call 833-933-1681 (Domestic) or 812-647-9794 (International).

To activate a debit card or reset your debit card PIN, call 833-681-3454.

For other debit and credit card questions, call our Customer Care Center at 888-816-8064 or login to Online Banking to chat with an agent. Customer Care Center hours are Monday – Friday 8 a.m. – 8 p.m. and Saturday 8 a.m. – 5 p.m.

Fraud

To reply to Fraud Detection, respond to the text message you have received. Please note: Texts from fraud detection should only ask you to verify the validity of a transaction; City will never request login credentials or passwords. 

To report fraud on your account, contact your local branch or our Customer Care Center at 888-816-8064. Customer Care Center hours are Monday – Friday 8 a.m. – 8 p.m. and Saturday 8 a.m. – 5 p.m.

Other

Use our 24-hour Telephone Banking features by calling 800-776-0541.

To make a loan payment, call 800-598-2489 ext. 68327.

Learn more about our Home Equity, Mortgage and Loan products by calling 800-896-0769.

Contact our Wealth Management Division at 304-255-7291.

Contact our Cash Management team at 800-262-9535.

Make deposits or send in questions by mail to 25 Gatewater Road, PO Box 7520, Cross Lanes, WV 25356-0520.

Not sure who to call? Just contact your local City National Bank branch.