Get the fix to the 0x0000007F: UNEXPECTED KERNEL MODE TRAP error message affecting Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10. Show
Contents
About the “0x0000007F” errorThe following information on this error has been compiled by NeoSmart Technologies, based on the information gathered and reported by our global network of engineers, developers, and technicians or partner organizations. Description and SymptomsThe error messages, alerts, warnings, and symptoms below are tied to this error. Symptom 1: 0x0000007F error screenThe error is usually triggered by two situations that occur in the kernel mode: either the CPU generated a condition that the kernel is not allowed to catch or the condition is an unrecoverable error. The most common cause is hardware failure, mostly due to faulty or mismatched memory. There can be cases when faulty software currently installed on your computer can also make this error appear. A problem has been detect and Windows has been shut down to prevent damage to your computer. If this is the first time you’ve seen this Stop error screen, restart your computer. If this screen appears again, follow these steps: Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters. Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup options, and then select Safe Mode. Technical information: *** STOP: 0x0000007F (0x0000000000, 0x0000000000) On computers with Windows 8 the error code is replaced with UNEXPECTED _KERNEL_MODE_TRAP: :( Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you. (0% complete) If you’d like to know more, you can search online later for this error: UNEXPECTED KERNEL MODE TRAP Causes of this ErrorThis error has been known to occur as a result of one or more of the following: Cause 1: Faulty RAM moduleThe most common cause of this error is a faulty RAM module that periodically gives read/write errors. If that’s the case, then it is advisable to scan the system memory and replace the faulty RAM module. Cause 2: Corrupt or outdated device driversSometimes the device drivers may become misconfigured, corrupt or outdated. That may also happen after a Windows update or a Windows downgrade from a newer system to an older one. Fixing “0x0000007F” on WindowsFix #1: Check new hardwareIf the error occurs after a recent hardware installation, it’s most likely that the error is caused by that specific hardware piece. In order to fix the error, simply remove the new hardware and restart your computer. If the error was caused after you’ve installed the driver of the new hardware, go to Fix #3. Fix #2: Test RAM memoryThe error can be triggered by faulty or mismatched memory. If 0x0000007F occurs immediately after you’ve plugged-in a new RAM memory, shut down your computer, remove it and then restart your computer and check if the error was fixed. If the error is caused by a faulty RAM memory, check your RAM using the Windows Memory Diagnostic Tool. To do so, follow these steps:
Windows memory diagnostics screen If Windows Memory Diagnostic isn’t returning any results, you can also use Easy Recovery Essentials’ Automated Repair feature that can check your RAM, HDD and CPU in a single process:
To download Easy Recovery Essentials, click here. Fix #3: Update or disable driversTo check if the error is caused by a faulty drive, run an automatic driver update or manually update the drivers to the latest available versions. To manually update a driver, follow these steps:
Device Manager screen To run an automatic driver update, follow these steps:
Device installation screen Fix #4: Disable memory caching from BIOSFollow these steps to open your BIOS menu and disable Cache Memory to test if the 0x0000007F appears afterwards:
More InformationSupport Links
Applicable SystemsThis Windows-related knowledgebase article applies to the following operating systems:
Propose an edit How do you solve the unexpected kernel mode trap?Check your computer cables and RAM to make sure they are connected properly and not damaged.. Use a repair tool. ... . Run the BSoD troubleshooter. ... . Remove the problematic driver. ... . Run the SFC scan. ... . Run the DISM scan. ... . Install the latest updates. ... . Fix Unexpected Kernel Mode Trap using CHKDSK. ... . Remove your graphics card driver.. What does kernel mode trap mean?About the “UNEXPECTED KERNEL MODE TRAP” error. This is a Blue Screen of Death error that is typically caused by two situations: either your CPU pushes an incoherent file to the kernel, or you have a fatal hardware failure. Driver incompatibility can also lead to this error.
How do I stop blue screen?These errors can be caused by both hardware and software issues. If you added new hardware to your PC before the Blue Screen error, shut down your PC, remove the hardware, and try restarting. If you're having trouble restarting, you can start your PC in safe mode.
What is a kernel mode crash?A Kernel Mode Crash (KMC) is caused by a kernel error which halts the Operating System. When users experience a KMC, their machine abruptly crashes, and they are presented with a blue screen. This type of crash can cause an interruption in the user's workflow and lead to data loss.
|