When YouTube can't complete the action you’ve taken, an error message may surface on your device. There are many root causes of error messages. Many are out of YouTube’s control, such as a bad internet connection or insufficient memory on your device.
Some of the most common error messages are:
- “Please check your network connection (Retry).”
- "Error loading. Tap to retry."
- “No Connection.”
- "An unexpected error has occurred. Please try again later."
- "400 Network Error."
Issues on Smart TVs, Chromecast, and game consoles
If you’re using a Smart TV, Chromecast or game console, here are some steps you can take to try to fix common issues:
- Restart the YouTube app.
- Restart your device: Do a hard restart by disconnecting the power and then reconnecting.
- For game consoles: Uninstall and reinstall the YouTube app.
- Update your device’s firmware/system software.
YouTube app
If you’re using the YouTube app on an iPhone or iPad, you may also notice these kinds of error messages:
- “Please check your network connection (Retry).”
- “No Connection.”
Here are some steps you can take to try to fix the error:
- Make sure your phone isn't on airplane mode .
- Connect to Wi-Fi, LTE, or 3G (if available).
- Restart the app.
- Try viewing the video on a different device.
- Make sure you've downloaded the latest version of the YouTube app.
- Update your operating system.
- Try viewing the video again in 30 minutes.
Check your data usage
Make sure you’ve turned on data usage for YouTube:
- Go to your device Settings.
- Tap Cellular.
- Under the "Cellular data" section, go to YouTube.
- Next to YouTube, tap the button so it's on.
Mobile web
If you’re using YouTube on mobile web, you may also notice these kinds of error messages:
- “An error occurred.”
- “An error occurred while performing this operation.”
- “Oops! Something went wrong.”
Here are some steps you can take to try to fix the error:
- Reload the page.
- If you have numerous tabs open in your browser, try to close most of them except the one you’re using for YouTube.
- Make sure your phone isn't on airplane mode.
- Connect to Wi-Fi, LTE, or 3G (if available).
- Restart your browser app.
- Restart your device.
- Try viewing the video on a different device.
- Clear your browser’s cache and cookies.
Other types of errors
Issues with YouTube Paid Products
If the above steps don’t work and you:
- Bought a movie or TV show on YouTube, OR
- Are an active paid member of YouTube Music, YouTube Premium, or YouTube TV
You can get in touch with us for support with purchases or memberships.
Age-restricted content
Sometimes content doesn’t violate our policies, but it may not be appropriate for viewers under 18. Age-restricted videos may not be viewable to users who:
- Are under 18 years of age
- Are signed out
- Are watching YouTube videos embedded on most third-party sites
Learn more about watching age-restricted videos.
Restricted Mode
Restricted Mode is an optional setting that screens out potentially mature content you or others using your devices may prefer not to view. When Restricted Mode is turned on, comments may not be viewable. You can turn Restricted mode on or off.
Note: Restricted mode works on the browser or device level, so it must be turned on or off for each browser or device you use.
Issues downloading videos
If you don’t have YouTube Premium, or if downloading videos isn’t available to you, you can’t download videos. If you can download videos, but you’re running into issues, try some of these downloading troubleshooting tips.
You might get YouTube video iOS app irksome playback error Tap to retry to solve using under listed ways.
Best Steps to troubleshoot YouTube error Playback error tap to retry on iPhone, iPad & Android OS. This instruction is guided on Google because YouTube has operated by them.
YouTube Keeps Showing Tap to Retry Error on iPhone
#1. Update YouTube App and iPhone
If any updates available for the YouTube app in the apple store, first check it and update it.
- Go to the App Store > Updates > Find App and Update
For iOS 13 and later users: Follow the bottom steps to update Youtube App
- Open the App Store App
- Next tap on Profile ID appears on the upper-right side
now scroll the screen and find the YouTube app under the update section. this is the all-new way to update apps in iOS 13 or later iPhone models. - Tap on the Update button next to the YouTube app and get started to load the new version. Wait till the update and click on the Open button next to the Youtube app on the same screen.
Fixed: YouTube Not Working on iPhone [Fixed all Problems]
Maybe youtube service down for your regions (//www.isitdownrightnow.com/youtube.com.html). You can check up and downtime.
- To Update iPhone: Go to the Settings app > General > Software Update.
#2. Update Modem Firmware
You should check your Modem firmware version; if its update has available, then you should do the update it first.
- Go to the Settings App > General > Software update (Check for Update).
#3. Uninstall iOS YouTube app
I think you should also follow the given steps to clear your YouTube app issues for playback error Tap to retry.
- Uninstall the YouTube app,
- Reboot your iDevice and then (Reboot iPhone 6S and Earlier (Sleep/Wake + Home button until you see the Apple logo on the screen), reboot iPhone 7, reboot iPhone X/8/8 Plus)
- install the YouTube app again from the App Store
#4. Enable and Disable Airplane Mode
The Airplane mode can refresh the network settings of your iPhone, so we would suggest you enable it once and then disable it to make sure network connections are working properly. From the notification bar, tap on Airplane mode.
#5. Force Close YouTube and Retry-After 30 seconds
One of the suggested tricks by Google when “500 Internal Server Error” or “No Connection” on YouTube app appears iPhone, then force close the YouTube app and re-load the video after a few seconds.
#6. Make Sure YouTube App is Allowed to Use Cellular Data
If No connection error or any other error pops up while playing video over cellular data, then you need to ensure that the YouTube app is allowed to use and play videos over cellular data.
How to Turn ON Cellular Data for YouTube App
- Open the Settings > Cellular > Use cellular data for > Turn ON Cellular Data > Turn ON YouTube.
If the above solution doesn’t work then you must check another article on Can’t Turn ON Cellular Data for Individual Apps.
In case, the above ways do not revamp your YouTube error then if you can only try beneath given directions.
- Change default DNS Server settings on your iPhone /iPad
- Reset Network Settings of your iPhone – iPad, iPod
- Restart/reset your iPhone, iPad or iPod Touch
Why does my YouTube app keep saying Something went Wrong, Tap to Retry?
- Step #1. Swipe down the video to minimize
- Step #2. Swipe from right to release the video
- Step #3. Find and search the video again on YouTube search
That’s it. You can try the Sign-out YouTube app and log in back by entering a valid email id.
How to Adjust Video Quality on the YouTube App
You can adjust video quality such as high definition video, low clarity to high clarity everything using this source Adjust video quality on iPhone YouTube app.
Tricks work on iPhone 11 Pro max, XS Max, iPhone XS, iPhone XR, X, iPhone 8/8 Plus, iPhone 7/7 Plus, iPhone 6/6S Plus, iPhone 5S/iPhone 5.
Get More: Fix iOS Youtube App not working on iPhone/ iPad
You can share your experience with us for, this post on Playback error Tap to retry in the iOS YouTube app. Write to us in the comment box if not solve your problem through the given ways.