What happens if I cancel my ExpressVPN subscription?

Last updated: November 10, 2022

This guide will show you how to cancel your ExpressVPN subscription before your subscription ends.

Important: To cancel your subscription, you need to go to the app store or the ExpressVPN website. You cannot cancel your subscription within the ExpressVPN app

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Subscriptions purchased with a credit card or PayPal
Subscriptions via an app store (Apple App Store or Google Play store)
Subscriptions purchased with Bitcoin or Paymentwall
What happens to the logins stored in my ExpressVPN Keys account?


Subscriptions purchased with a credit card or PayPal

  1. Sign in to your ExpressVPN account.
  2. Select My subscription from the left menu, then Edit subscription settings.
  3. On the Automatic Renewal Settings page, select Turn off automatic renewal, then follow the prompts until you see “Your subscription has been canceled.”

After you have turned off automatic renewal, you will not be billed automatically for another subscription cycle. You can still use ExpressVPN until the last day of your current subscription cycle.

Important: If you used PayPal’s IPN service for your ExpressVPN subscription, you will need to cancel IPN.

Learn how to renew your subscription.

Need help? Contact the ExpressVPN Support Team for assistance.

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Subscriptions purchased via an app store (Apple App Store or Google Play store)

To avoid charges, cancel at least 24 hours before the end of the free trial or the next billing date. Otherwise, your account will be automatically billed based on your selected plan.

To cancel your free trial or subscription on iOS or Android:

  1. Open the App Store or Play Store app. Make sure you are signed in to the account you used to get your free trial or subscription.
  2. Open your list of subscriptions by clicking on the profile icon at the top right.
    • On Android, tap Payment & subscriptions > Subscriptions.
    • On iOS, tap Subscriptions
  3. Select ExpressVPN and follow the instructions to cancel. 

After you cancel, you can still use ExpressVPN until the last day of your current subscription cycle.

Need help? Contact the ExpressVPN Support Team for assistance.

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Subscriptions purchased with Bitcoin or Paymentwall

Since subscriptions purchased with Paymentwall or Bitcoin will not renew automatically, you will not need to manually cancel your subscription.

Learn how to renew your subscription.

Need help? Contact the ExpressVPN Support Team for assistance.

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What happens to the logins stored in my ExpressVPN Keys account when I cancel my ExpressVPN subscription?

You can still access the logins stored in your ExpressVPN Keys account even if your subscription is no longer active.

Need help? Contact the ExpressVPN Support Team for assistance.

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What happens if I cancel my ExpressVPN subscription?

How does the ExpressVPN guarantee work, exactly?

If you’re not 100% satisfied with the speed, security, and convenience of ExpressVPN, just contact Support via live chat or email, available around the clock. Your original payment method will be credited with the full order amount as soon as possible.

What happens if I cancel my ExpressVPN subscription?

Is it 1 month or 30 days?

The ExpressVPN guarantee lasts for exactly 30 days. For example, if you place an order at 8 a.m. on July 1, you can contact Support anytime before 8 a.m. on July 31 to claim a full refund.

Why does it beat a VPN free trial?

Most “free trial” programs offer a demo version of the product with limited functionality for only one device. Our VPN trial offers you 30 days of the full-featured version of ExpressVPN for all your devices: you’ll get unlimited bandwidth, 24/7 customer support, and access to secure VPN servers in 94 countries.

Your payment method will still be charged at the time of purchase, but with the option to get a full refund within 30 days, the ExpressVPN guarantee is 100% risk-free.

What happens if I cancel my ExpressVPN subscription?

NOTE: Users whose subscriptions are billed as an in-app purchase through the Apple App Store (iTunes) do not have access to the ExpressVPN 30-day money-back guarantee. Instead, users can request refunds through the App Store, which are issued solely at the discretion of Apple Support.

Frequently asked questions

While ExpressVPN does offer a 7-day VPN free trial for iOS and Android devices, our 30-day money-back guarantee is, in many ways, better than a free trial VPN. You’ll get to enjoy full access to all of ExpressVPN’s features risk-free. If you’re not satisfied within 30 days, you’ll get all your money back.

ExpressVPN’s 7-day free trial is available only on iOS and Android mobile devices. Simply download the ExpressVPN app on your mobile device via the App Store or Google Play Store to claim your 7-day free trial.

ExpressVPN does offer a 30-day free trial for select partnerships with leading devices like Nokia phones, HP computers, and Philips projectors. 

But you don’t have to worry about missing out—our 30-day money-back guarantee means you’ll still get to enjoy the same risk-free experience as our VPN free trial.

It’s simple! Just visit our order page through the links on this page, and you’ll be eligible to claim our offer of 3 extra months free.

30

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If you need a premium VPN for security, privacy, or to access the entire internet anywhere in the world, there’s no reason not to try it today.

Order now and get a full refund within 30 days. It’s that simple.

Can you cancel ExpressVPN anytime?

Subscriptions purchased via an app store (Apple App Store or Google Play store) To avoid charges, cancel at least 24 hours before the end of the free trial or the next billing date. Otherwise, your account will be automatically billed based on your selected plan.

How do I cancel my ExpressVPN subscription and get money back?

How can I cancel my ExpressVPN subscription? If you're canceling your subscription within 30 days, simply get in touch with Support anytime to claim your refund.

Can you cancel ExpressVPN 12 month subscription?

The subscription fee will be charged automatically to the payment method you last selected. If you would like to discontinue automatic renewal, you may do so via your Account or email us at [email protected].

Can you cancel ExpressVPN after 3 months?

If you're within the 30-day money-back guarantee period, you can cancel ExpressVPN and still get a refund. If the 30 days have passed, you can cancel your subscription by logging into your account through your browser.