Why does Roblox studio say save failed?

Starting a few days ago I would commonly get “Failed to Autosave. Would you like to temporarily disable autosave?” after about 5-15 minutes of developing. After this error had appeared attempting to download a copy or publish to roblox would both not work (File window would not appear at all.) These occured for both me and my co-developer on team create. Downloading a copy of the place still gives “Failed to autosave” errors.

These problems became more and more frequent over the past few days, now I can barely open the place at all. Most recently I was given this when opening the place, with roblox crashing with “unexpected error” shortly after:

Capture1316×842 234 KB

Another common error I am seeing in the output is “Couldn’t create buffer: 8007000e” I also recently got this when opening the place [It IS in a game]:

Capture21313×121 5.03 KB

The only similar post I could find was this one: Here
Though it is not quite the same as what is happening to us - I also moved around and duplicated large part count models recently before the bug started to happen. (One time ctrl+D on a large model caused studio to crash directly, when rejoining there was no duplicate of the model)

Also I am aware the place file is very large and there are a huge amount of parts, but I’ve worked on similar sized places with no problems at all.

Been trying everything the past few days to fix this, we’ve promised fans a big update soon. If anybody has any experience with issues like this I would greatly appreciate any advice.

Adding a few more details from the past few days:

• Problems have only gotten worse, now backups from even weeks ago refuse to open. They will load all the way to 100% (hanging at 42% for a long time) and then give the error: “Local Library failed with Error 8: Not enough storage is available to process the command.”

• Occasionally after attempting to open one of the places my display drivers will crash resulting in a black screen for a few seconds. I’ve googled this and it can apparently happen when memory has problems.

• I’ve tried reinstalling studio, removing plugins, clearing cache, etc. but none of this has any effect

• There are a large amount of unions (some very old) - Similar posts often reference corrupted unions

• The files cannot upload to the devforum

• Even backups from before any problems showed up cannot be opened

• This is not unique to my PC, my co-dev is experiencing the same thing

• I am able to play on the place in play mode from the website

I’ve been testing place files for the past couple days and things have been mostly good, but I still got a “Failed to Autosave” today. Here is what happened:

I published a ‘clean’ copy to Team Create, from before the issues ever appeared. Then I tested it, I was able to autosave, save, and publish multiple times without problems. The ‘clean’ copy I used was however missing content that was added in the days after the issue appeared.
I attempted to transfer the content using a middleman place going from modern file > Empty TC place > clean copy. This did work and I was able to save and publish, but I DID receive a “Failed to autosave” message after bringing over a decent chunk of stuff. Upon reopening the clean TC place after restarting my computer it appeared fine, and I was able to save/autosave.

So things have gotten better, but I would still greatly appreciate some contact from staff on this issue to at least let me know what the cause of this was and if it is even safe to transfer from a post-issue place.

On one hand I am very happy that I have some working files, but I’ve been in the dark about this for almost a week at this point with no word from Roblox. It is very scary to go forward with this update when in the back of my head all I am thinking is that my future work may be corrupted too.

I’m just trying to publish my game but it didn’t work, I also tried saving but it also didn’t work.

What can I do to fix this?

Since yesterday I was unable to save my game at all, it keeps showing me this error Server Publish Failure: HTTP (500): Internal Server Error.

This error still hasn’t been fixed even after 12+ hours later, it started happening after the Roblox servers were having connection problems yesterday.

I’ve tried working on the game in a separate place offline and publishing, but none of the changes were imported after publishing, the game was still the same with no changes, also tried turning off team create but now I can’t turn it back on because of it saying Save Failed.

This isn’t erroring because the game file is too big, to be even more sure that it isn’t the game I am trying to publish is 1MB smaller than the last time the game published.

I’ve also tried restarting router, trying to publish from a different internet connection, reinstalling studio, restarting computer but none fixed the issue.

Screenshot:

Video:
https://streamable.com/e15cj

//devforum-uploads.s3.dualstack.us-east-2.amazonaws.com/uploads/original/4X/5/1/e/51e41a2db6c6cddb6eb37e6689edb79d0e4001d7.mp4

Game Link:
https://www.roblox.com/games/4656759654/ROFT

Edit:
Here’s the log,

log_BCEC5_1.txt (18.1 KB)

21:33 GMT+1 14/03/2020

Two days ago it started occuring about 17:00 GMT+1 I am not sure but I waited a day before making the forum post about it.

I just tested again and got the same error when publishing, but this time I had Team Create disabled, disabled it yesterday trying to fix the error (When I disabled team create none of the changes were saved) and now I can’t enable it again anymore it keeps saying save/publish failed. This is only happening with the game I sent above, and when I try publish the local file to a new game it says publish failed.

I know this might not be related to the thread I made even though this makes it fail to save again, yesterday it was working all fine until earlier today at about 16:01 GMT+1 16/03/2020.
What I am getting now is this error, Server Save Failure: Http transport error (5): HttpError: Timedout, after this error the game loses connection, or while working on the game Studio randomly disconnects from Team Create not saving any of the progress.

I tried again a bit later from the last time but it gave me the same error, so I decided to wait a while maybe it was a temporary error and tried again an hour or so later at about 17:46 16/03/2020 and I got the same error again.

I tried in another game and I am not getting that error, only in the one I included on the thread.

Update:

Even after 3 hours later the error still seems to be appearing, and I keep losing connection from studio with none of the changes made saving.

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