Last Modified on 04/13/2022 11:49 am CDT Show Why does my paper shredder operate in reverse only? This likely has to do with the auto run sensor of your shredder not being engaged correctly. On small shredders, the sensor is normally a mechanical sensor, which looks like a plastic bar or lever in the very center of the mouth of the shredder (where you normally insert the paper). When shredding small documents, such as checks or receipts, be sure that you are inserting the paper directly over this sensor. If that doesn't seem to be the problem, you may want to check to be sure that no paper is stuck underneath this sensor. If there is, turn the unit off and use a needle nosed pliers, tweezers or toothpick to try to remove small amounts of debris from below this mechanical sensor. If there is nothing visible by the mechanical sensor, make sure the unit is unplugged, take a credit card and push up and down on the sensor for about 5 seconds. This should release the debris and/or oil build-up and allow the sensor to retract freely when paper is inserted. All other shredders will have an electronic sensor. These sensors are also located in the very center of the mouth of the shredder, and look like small glass beads or marbles. These are the photo sensors that sense if paper is being inserted into the shredder. As with the mechanical sensor, paper must be inserted in the very center for the shredder to detect paper. If you need additional assistance, or if the above solutions did not solve your problem, please contact us by clicking on the "Ask a Question" tab above. You should expect a reply within 1 business day. For fastest service, please be sure to include you serial number in your question. 291121
This device is the AmazonBasics 8-Sheet Strip-Cut Paper, CD, and Credit Card Shredder 7 Questions View all
Why did my shredder suddenly stop shredding my papers?I was shredding a lot of papers and then mid-shred, the shredder turned off and stopped working. What did I do wrong? Is this a good question? Score 2
Chosen Solution
It is possible that you unit has overheated. If you have been shredding papers for a long period of time or have been inserting large amounts of paper then your device may have overheated. Turn off your device and let it cool down for 30 minutes before attempting to use it again. If this does not solve the issue then please refer to our troubleshooting page . Was this answer helpful? Score 1
Perhaps he just went out of order. At the moment, with so much information, I can only say this. By the way, it is still possible that the reason is that the teeth are simply dull. In general, finding a quality shredder is quite difficult and I spent a lot of time finding a reliable and quality shredder. And I was able to do this only thanks to the site with reviews for different models. There is a lot of detailed information about different shredders and you can definitely find something suitable for you! Was this answer helpful? Score 1
Paper shredders are normally reliable devices, however, shredding paper can cause excessive levels of powder-like paper dust, debris and lint accumulating inside the shredder especially with paper shredders that cross-cut paper into fine particles. Where there has been a lack of regular maintenance, electronic and mechanical faults may occur. It’s best to have annual preventative maintenance performed to office shredders as recommended by most manufacturers of paper shredders. During annual preventative maintenance, mechanical and electronic components are thoroughly cleaned out, adjusted and lubricated to vastly reduce the level of failure. Follow this shredder troubleshooting/fault guide to help with some common problems. Contact us any time if you have questions or can't get your shredder running. Common Problems:
Rexel Auto+ & Fellowes Automax common problems:
How to unjam a paper shredder?
Possible faults: TIP: Avoid jams by feeding less than the maximum number of sheets that your shredder is designed to shred. Why is my shredder jamming easily?
Possible faults: TIP: Avoid jams by feeding less than the maximum number of sheets that your shredder is designed to shred. Why is my shredder noisy?
Possible faults:
Why my shredder doesn’t turn on?
Possible fault: Why is paper is not being shredded properly?
Possible faults: Shredder won’t stop after shredding. How do I stop it?
Possible faults: Manual feed shredder operates but does not feed paper. How do I make it feed paper?
Possible faults: Shredder hesitates to start. What could be wrong?
Possible faults: TIP: Avoid jams by feeding less than the maximum number of sheets that your shredder is designed to shred. Shredder starts by itself. How do I stop it?
Possible faults: Why is my shredder showing the bin is full when it’s not?
Possible faults: Why does my shredder only operate in reverse?
Possible faults: Why does the door open light stay on when the shredder door is closed?
Possible faults: Why my Rexel Auto+ shredder doesn't feed paper?
Possible faults: IMPORTANT NOTE: Rexel auto+ auto feed shredders use a friction feed system of rubber auto feed rollers to auto feed paper into the shredder’s blades. Smaller sized papers must be positioned over the rubber auto feed rollers to successfully auto feed paper. Why my Fellowes Automax shredder doesn't feed paper?
Possible faults: IMPORTANT NOTE: Fellowes auto feed shredders use a pick up disk system to auto feed paper into the shredder’s blades. Smaller sized papers must be positioned at the pick up disc to successfully auto feed paper. What causes a shredder to stop working?The main paper shredder jam causes tend to be: Putting in too many sheets of paper. Shredding the wrong materials. Not oiling (lubricating) your shredder.
Can you reset a paper shredder?There's no reset. All you can do is wait. I've found that if I shred for let's say 10 minutes or so, take a short break, or do something else for a few minutes, the shredder will cool down enough to go back to shredding. Doing it this way, I've been able to shred for over three hours without overheating.
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