I have a new A50 and have this problem too. I contacted Samsung members with this issue several times. They only say clear data even when i wrote i gave done that. It fix my issue temporarly. Also restart phone fix temporarly. Show
I guess there us a software bug Samsung have to fix or the A50 is defect. If i track an activity it counts step correct in the activity, but total steps for the day can be zero Developed by Samsung and installed by default on certain smartphones of the brand, S Health is a free application that lets device owners monitor various aspects of their daily life. By using the S Health’s pedometer, which relies on sensors of devices to pick up vibrations, it’s possible for people to keep track of the number of steps they take each day too. In most cases, the pedometer of S Health works smoothly but it may act up on a couple of occasions. Thus, reports of S Health not counting steps would show up every now and then. Frustrated by the fact that your step is not showing in S Health anymore but don’t know how to bring things back to normal? Then this article should be able to help you out. Take a close look at the information down below and you could get the application from Samsung to display your step again in no time. Popular Solutions To The ProblemApplications experience hiccups from time to time but once it comes to S Health not counting steps, you should keep the following fixes in mind: Disable/enable the step counterNotwithstanding its simplicity, “Turn it on and off again” is able to resolve lots of issues that occur to applications. So if the step counter of your S Health just stops dead, you may want to disable and enable it.
Force stop and uninstall updatesIn the course of operation, S Health receives frequent updates that affect functions of the app itself and the step counter is not an exception. Because of that, one of the solutions to S Health not counting steps is to force stop and uninstall updates
Reset device to factory settingsSo no matter what you do, the step counter of S Health stubbornly remains unresponsive? If that is the case, you should perform a factory reset and revert your device back to its factory settings. That is going to wipe out all issues with the Samsung application but you have to back up your data. Incorporating S Health To Your Own Exercise: Tips And TricksBasic as well as practical, S Health is easy to use but to get the most out of it, you have to try out these:
I am a Software developer with approx 4 years of experience in building various responsive and beautiful websites and apps. Language: Ruby, Java, HTML/CSS, Android Why is my Samsung steps not working?If the step and heart rate tracking features are not working properly on your watch, the watch band or strap may be too loose or the watch's software might need updating. However, a simple reboot may solve the problem.
Why are my steps not counting on my health app?Make sure that the "Fitness Tracking" and "Health" options are both enabled under Settings > Privacy > Motion & Fitness. Turn "Fitness Tracking" and "Health" off under Settings > Privacy > Motion & Fitness, then turn them back on. Restart your iPhone: Restart your iPhone - Apple Support.
Why is my Samsung health app not working?Please head into Settings > Apps > Samsung Health > Storage > Clear cache. If the issue still persists after this, follow those steps again and tap on 'Clear data' then restart your phone.
How do I get Samsung health to record steps?Once you've opened the Samsung Health app for the first time, it will automatically turn on the step recording function. You can view your steps for the day or set a target in the top steps section.
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