Blue Cross Blue Shield Customer Service

Q: What time does BCBS of Illinois Open?

Were open 8 a.m. – 8 p.m., local time, 7 days a week.

Table of Contents Show

Access Your Benefits
Changing Coverage?
Global Coverage
National Information Center
Overseas Information
Pharmacy Information
Fraud Information
How do I speak to a representative at BCBS Il?
What time does BCBS of Illinois Open?
Is Anthem the same as Blue Cross?

Access Your Benefits

You can use our interactive search to find your local Blue Cross Blue Shield Company's website. Your local company can help you to:

Change your coverage
Estimate the cost of a medical procedure
File or check on claim
Replace your member ID card
Review your balance
View your plan details

Looking for Insurance?

Learn about insurance options for Individuals & Families or Employers.

Save on products and services that enhance your health and wellness.

Changing Coverage?

If you are moving to a new state, changing jobs, out of work, getting ready to retire, or your employer has stopped offering insurance, Blue Cross Blue Shield can help.

Global Coverage

Blue Cross Blue Shield companies provide a best-in-class, comprehensive suite of international products and services for people who live, work and travel internationally, giving them confidence that quality care can be accessed wherever and whenever they need it.

Blue Cross Blue Shield Global™

Current Members

Blue Cross Blue Shield members have access to medical assistance services, doctors and hospitals in most countries around the world. To learn more about your international coverage visit BCBS Global® Core or contact your local BCBS company.

An Expanded Portfolio of International Solutions

Blue Cross Blue Shield offers enhanced coverage and service through its broader portfolio of international health insurance products to meet the unique needs of globally mobile individuals and businesses worldwide. International healthcare coverage is available for employers, individuals and students, providing peace of mind for everyone from short-term travelers to long-term expatriates, for destinations around the world.

Whether you or your business reside inside or outside the U.S., we offer international healthcare products that deliver the security and stability you have come to expect from Blue Cross Blue Shield.

Visit Blue Cross Blue Shield Global to learn more about our full range of international products and services.

The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.

For general inquiries and questions about the Service Benefit Plan, our overseas and pharmacy coverage or fraud assistance, you can call us toll-free nationwide.

Have questions? Review our FAQs.

National Information Center

1-800-411-BLUE (2583)

Weekdays from 8 a.m. to 8 p.m. Eastern Time (excluding holidays)

Call the National Information Center for information about your benefits and services, FEP incentive programs, our supplemental dental and vision plans, to speak with the MyBlue Contact Center or for assistance with our online tools.

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local BCBS company.

Overseas Information

Pharmacy Information

Fraud Information

Select your state from the map or enter it here:

How do I speak to a representative at BCBS Il?

How to Contact Us.

Member Services. 1-877-860-2837 (TTY/TDD: 711) Call to ask about your plan benefits, help finding a provider, to change your PCP, and much more. ... .

24/7 Nurseline. 1-888-343-2697 (TTY/TDD: 711) ... .

By Mail. Blue Cross Community Health Plans..

What time does BCBS of Illinois Open?

We're open 8 a.m. – 8 p.m., local time, 7 days a week.

Is Anthem the same as Blue Cross?

Anthem Blue Cross and Blue Shield is the trade name of Anthem Insurance Companies, Inc. (AICI). The Medicare Supplement plans are offered by AICI and the Georgia Extras Packages are offered by Blue Cross and Blue Shield of Georgia. Independent licensees of the Blue Cross and Blue Shield Association.

blue cross blue shield customer service