When you need assistance, we’re here to pick up the phone and provide the personalized service you deserve. There are many ways to contact City, depending on your individual need. Give us a call, and we’ll be happy to help. Show
Online & Mobile BankingFor assistance with Online or Mobile banking, call our Customer Care Center at 888-816-8064 or login to Online Banking to chat with an agent. Customer Care Center hours are Monday – Friday 8 a.m. – 8 p.m. and Saturday 8 a.m. – 5 p.m. Online Bill PayFor help setting up your bill payments within online banking, contact the Bill Pay Support Team at 855-226-1716. Debit & Credit CardsIf you need to report your card Lost or Stolen, you can do so by using the Manage Card feature within City’s Mobile Banking app, or call 833-933-1681 (Domestic) or 812-647-9794 (International). To activate a debit card or reset your debit card PIN, call 833-681-3454. For other debit and credit card questions, call our Customer Care Center at 888-816-8064 or login to Online Banking to chat with an agent. Customer Care Center hours are Monday – Friday 8 a.m. – 8 p.m. and Saturday 8 a.m. – 5 p.m. FraudTo reply to Fraud Detection, respond to the text message you have received. Please note: Texts from fraud detection should only ask you to verify the validity of a transaction; City will never request login credentials or passwords. To report fraud on your account, contact your local branch or our Customer Care Center at 888-816-8064. Customer Care Center hours are Monday – Friday 8 a.m. – 8 p.m. and Saturday 8 a.m. – 5 p.m. OtherUse our 24-hour Telephone Banking features by calling 800-776-0541. To make a loan payment, call 800-598-2489 ext. 68327. Learn more about our Home Equity, Mortgage and Loan products by calling 800-896-0769. Contact our Wealth Management Division at 304-255-7291. Contact our Cash Management team at 800-262-9535. Make deposits or send in questions by mail to 25 Gatewater Road, PO Box 7520, Cross Lanes, WV 25356-0520. Not sure who to call? Just contact your local City National Bank branch. Get in Touch with City NationalWhatever questions you might have, we're here to help. Find a Location Find a branch or ATM along with hours of operation and contact information. Fraud Protection Get information regarding fraud reporting, prevention and security actions you can take to stay safe. Bank Holiday Calendar View the holidays we observe and how they will impact location hours. Send us a message. Let us know how we can contact you and what you would like to talk about. Thank You For Getting In Touch. A City National representative will respond to your inquiry. In the meantime, check out our latest news and insights. Give us a call.Our AccountsFor many of our clients, a personal banking relationship begins with a checking account. Enjoy Preferred Banking benefits like complimentary wealth planning, cash flow advice and more with this checking account.¹ MONTHLY MAINTENANCE FEE $50
A premium interest-bearing checking account packaged with up to three additional accounts and other services. MONTHLY MAINTENANCE FEE $35
This checking account provides additional benefits like no monthly maintenance fees on a savings or money market account. MONTHLY MAINTENANCE FEE $25
Personal CheckingManage your day-to-day financial needs with a simple and convenient Personal Checking account. FAQsGenerally, to open an account, you will need your Social Security number, driver’s license or state ID, home address, and the debit card or account information for funding your new account. Existing clients can open a checking account online through City National Online®. For all others, please contact us and a dedicated Relationship Manager will help you open an account. Yes, all of City National Bank’s checking account offerings are FDIC insured. Yes, we do offer interest-bearing checking accounts that earn tiered interest rates based on your account balance. Insights & Media
No wait. No worries.It's easy and secure to deposit checks, make transfers and more with the City National Bank App.® Includes complimentary access to financial planning services with an industry-leading program like MoneyGuidePro. To enjoy all the benefits of being a Preferred Banking client, a minimum of $250,000 (“Qualifying Balance”) in qualifying deposit, wealth management and loan accounts must be maintained. If the Qualifying Balance is not met in any month after the initial qualifying period, the monthly maintenance fee will be assessed to the Preferred Platinum Checking Account each month until termination of enrollment in Preferred Banking. For more details, please refer to the City National Preferred Banking Disclosure and applicable Fee Schedule. Additional accounts must be owned by the same individual who owns the Premium Checking account. City National Bank will waive up to three (3) ATM surcharges assessed by non-CNB ATM operators up to a maximum of $15 per statement period. The ATM/Check Card International Transaction Fee is not a surcharge and is not included in the waiver of surcharges. Please refer to City National’s Account Agreement and Disclosures and applicable Fee Schedule for details. Additional accounts must be owned by the same individual who owns the Personal Checking Plus account. City National Bank App requires that you download the City National Bank App and is only available for select mobile devices. Requires setup in City National Online®. Message and data rates may apply. What is City National Bank withdrawal limit?Cash withdrawals are normally limited to $400 per business day, per account. Purchases with your CNB debit card are normally limited to $1,000 per day per account, as long as your available balance is sufficient to cover the aggregate of all purchases.
Is City National Bank the same as Citibank?"Citicorp" became the holding company's formal name in 1974, and in 1976, First National City Bank was renamed Citibank, N.A. The name change also helped to avoid confusion in Ohio with Cleveland-based National City Corp., though the banks never had any significant overlapping areas except for Citi credit cards issued ...
What is City National Bank overdraft limit?What fees will I be charged if City National Bank pays my overdraft? Under our standard overdraft practices: We will charge you a fee of up to $36 each time we pay an overdraft. The maximum number of overdraft fees we can assess is limited to 6 per day.
Is City National Bank a Visa or Mastercard?City National Bank uses Visa cards across its entire credit card portfolio.
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City National Bank debit Card balance Number
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