How do I get a Great Southern Bank statement?

Make a positive statement and switch to eStatements

There are many benefits to switching to eStatements such as security and convenience. With an eStatement, the risk of ID theft is greatly reduced as only you can view it when you log in to your password-protected online banking. And because they’re stored securely within online banking, you can access eStatements up to seven years old, anytime, anywhere.

How to set up eStatements

Just follow the three simple steps below:

  • Log in to Great Southern Bank Online Banking.
  • Under ‘Accounts’, select eStatements.
  • Click the checkbox indicating your eStatement preference.
  • You can then select to view your most recent statement, or from as far back as 7 years ago.
  • You’ll receive an email when your new statement is available.

Need to register for Online Banking?

If you are yet to register for the benefits of online banking, you can do so here. All you need is your customer number, date of birth and your mobile handy.

Need a little help? We're always here.

If you need to get in touch, you can call us on 133 282.

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What are eStatements?

eStatements are an electronic version of your regular bank statements – they are available in online banking for you to view and download whenever you need.

Why has Great Southern Bank introduced eStatements?

At Great Southern Bank, we’re always looking for ways to minimise our impact on the environment and ensure your online banking remains safe. Switching to eStatements allows you to do both at the same time.

eStatements are not only better for the environment, they’re also safer as only you can access them securely from online banking. You can also conveniently and easily view your personal statements from up to 7 years ago.

What do I need to do to register for eStatements?

If you’re an existing customer, but don’t have online banking yet, you can register for online banking here. It only takes one minute and  you’ll be automatically set up for eStatements when you register.

If you’re already set up for online banking, simply login and go the 'My Details' screen in online banking and ensure your correct email address is listed. Finally, go to the 'eStatement' screen in online banking and tick the box.

If you're new to Great Southern Bank, you can register for online banking, eStatements and electronic notices as part of your online application for a Great Southern Bank everyday account, savings account, or term deposit.

Can I switch back to paper statements in the future?

Yes. Simply log on to online banking and remove the tick from the box on the ‘eStatements screen’. You’ll then receive paper statements from your next statement period.

What are eStatements?

eStatements are an electronic version of your regular bank statements – they are available in online banking for you to view and download whenever you need.

Why has Great Southern Bank introduced eStatements?

At Great Southern Bank, we’re always looking for ways to minimise our impact on the environment and ensure your online banking remains safe. Switching to eStatements allows you to do both at the same time.

eStatements are not only better for the environment, they’re also safer as only you can access them securely from online banking. You can also conveniently and easily view your personal statements from up to 7 years ago.

What do I need to do to register for eStatements?

If you’re an existing customer, but don’t have online banking yet, you can register for online banking here. It only takes one minute and  you’ll be automatically set up for eStatements when you register.

If you’re already set up for online banking, simply login and go the 'My Details' screen in online banking and ensure your correct email address is listed. Finally, go to the 'eStatement' screen in online banking and tick the box.

If you're new to Great Southern Bank, you can register for online banking, eStatements and electronic notices as part of your online application for a Great Southern Bank everyday account, savings account, or term deposit.

Can I switch back to paper statements in the future?

Yes. Simply log on to online banking and remove the tick from the box on the ‘eStatements screen’. You’ll then receive paper statements from your next statement period.

How can I update my email address for eStatements?

It’s easy - simply log on to online banking and select ‘My Details’ from the left-hand menu, then check or update your email address.

Will I receive notification that my eStatement is available?

Yes – we’ll send you an email notification when your statement is ready. Your statement period will remain the same with eStatements as it was for your paper statements. For example, if you previously received your statement in the post every six months, then you’ll receive a notification email that your eStatement is ready every six months.

Can I change how often I receive my eStatements?

Please call us on 133 282 or pop in to your local branch to change your statement period. You cannot change your statement period preference online.

Why am I receiving paper statements again?

If we no longer have a valid email address for you, you will default to receiving paper statements again. You can opt back in for eStatements by logging on to online banking and registering via the ‘eStatements’ screen.

I have a joint account – do both of us have to opt in if we want to switch to eStatements?

eStatements mirror your current paper statements which are by customer, rather than account. This means that, if you both currently receive separate statements which include details of your joint account, you can both independently decide whether to switch off paper statements and opt for eStatements. However, if your joint account is only included in one statement received by the primary account owner at present, then the primary owner will be the only one who needs to opt in to eStatements.

Will my eStatements be accepted for tax or other financial purpose?

Yes, just like a paper statement, eStatements are legal documents and are accepted by organisations such as the Australian Tax Office.

Will I still be able to access past eStatements if I close my account?

As long as you remain an active customer of Great Southern Bank, you’ll still be registered for online banking and be able to access historical statements for up to 7 years. However, if you close your last account and cease to be a customer, all your facilities will be closed including access to eStatements in online banking.

Can I receive an eStatement for all my accounts?

You can receive an eStatement for most accounts. Sometimes we’ll still need to send paper statements for some accounts, depending on the account type or your relationship as a signatory or owner.

How do I get a good bank statement?

Statements show the vital details about your account over the last month or quarter..
Starting and Ending Balances..
Transactions..
Balance Your Account..
Identify Fraud and Errors..
Understand Spending and Income..
Know How Much You Have..
Document Your Finances..

How do I get a bank statement from Great Southern Bank?

How to set up eStatements.
Log in to Great Southern Bank Online Banking..
Under 'Accounts', select eStatements..
Click the checkbox indicating your eStatement preference..
You can then select to view your most recent statement, or from as far back as 7 years ago..
You'll receive an email when your new statement is available..

How do I get the most bank statements updated?

If you need a paper copy of a bank statement, or a copy of an older statement that's not available online, you may need to visit a bank branch or request the statement by mail. Visiting a local bank branch could be the fastest option as you won't need to wait for the mail.

Where can I get an account statement?

Step 1: Login to the account through the bank's net banking portal or mobile banking app. Step 2: Look for the heading “bank statement” or “e-statements”. Step 3: Select the statement period. Step 4: The bank will send the account statement for the selected period on the registered email ID of the account holder.