How long is the flight from Dallas to Jamaica

The flight was delayed for 4 hours. We all were boarded and had to wait on the plane for 4 hours before it took off. The entertainment system was not working. My chair was broken. Horrible. HIGHLY disappointed.

After the airport staff at JFK and Mexico City were so helpful (since I was on crutches and needed a wheelchair), I was a bit surprised at the lack of concern the crew showed me. Didn’t really check on me. Luckily, I didn’t have to go to the bathroom and there were no hiccups, so a bit of a moot point. Flight was smooth, watched a movie I hadn’t seen, food was subpar but edible, and I got to my destination without a hitch.

The plane was a little old so the quality of the glass for the windows were significantly degraded, making pictures on camera not translate well. I would suggest putting in new glasses for the windows on this aircraft.

Cons: "THE FLIGHT LEFT WITHOUT ME AND THREE OTHER PEOPLE"

Cons: "Nothing all excellent"

Pros: "It was a smooth flight"

Cons: "Everything was really nice. The snacks were good. I don’t know if there are excellent t snacks but very good."

Cons: "If they had noticed the first plane was extremely hot before boarding everyone and leaving the gate and if once they found a new plane they had bothered to put fuel in it during the hour we deplaned, walked to a different terminal, and reboarded. Also, if they had passed out drinks or snacks during the flight."

Pros: "The crew was communicative and courteous."

Cons: "There was a flight delay in LAX due to a maintenance issue. The captain and crew informed us before we boarded the plane which was excellent. However, they could not figure out what was wrong with the planed and delayed the boarding for another 3 hours, putting our 1900 departure time to 2100."

Pros: "In flight entertainment"

Cons: "The plane was very hot."

Pros: "The check in process was smooth and the flight crew were pleasant"

Cons: "some of the TSA crew were rude/seemed to be doing a lazy job with helping load items on the belt"

Cons: "Add A Display Board For When Cabin Sections Are Boarding"

Cons: "Got to final destination, baggage was discovered to be lost somewhere between Dallas and Bahrain"

Pros: "They were friendly and prompt, joked with us as they worked. The flight was smooth and on time"

Pros: "It was a brand new 737-900 with legroom, atmospheric lighting, very quiet engines, and LEGROOM in coach. The flight crew was top-notch as well."

Cons: "Nothing. Delta did very well with this one."

Cons: "The flight crew were great"

Cons: "Did not serve the food we asked Limited choice of movies"

Pros: "The flight itself was fine, boarded on time and arrived on time."

Cons: "A pet peeve of mine is having to check my carry on. They said the overhead bins were all completely full, so I checked my bag at the gate. Come to find out, there were a few spaces left and it wasn't necessary. Really annoying."

Pros: "We were offered food and drinks (including basic cocktails) continuously throughout the flight. Hot hand towels, comfortable seats, dozens of movies and TV series, all included with basic fare. The flight attendants were kind and helpful. Excellent service and organization!"

Pros: "They let me sleep."

Pros: "The flight attendant was nice."

Pros: "Good snack selection, plane departed on time, no issues."

Cons: "In SLC they boarded by row numbers and not zones. Weird..."

Cons: "Plane was old flight was right on time"

Pros: "Staff is friendly and helpful"

Pros: "We arrived early, great flight."

Cons: "We had to wait at customs about 30 minutes because we were early!"

Pros: "Flight was on time with enough connection time to board with zero issues"

Cons: "No problems on this trip"

Pros: "Very comfortable seat and nice boarding and exit."

Cons: "Not clear at all on what was complimentary, etc. Had a very large man next to me, practically sharing my seat so getting any needed work done was out of the question unfortunately."

Cons: "Too many announcements"

Pros: "Flight was on time. And faster. I really enjoyed it."

Cons: "It was freezing cold on that flight. Cold air from side panels above the windows was blasting in our faces."

Pros: "Availability of flight. Quick flight, on time"

Cons: "Delayed flight, mechanical"

Cons: "Please review the message I sent concerns Atlanta hartsfield."

Cons: "We boarded, they closed the door, told us to turn our phones off, acted like we were leaving, then informed us we had an hour delay. The flight attendants remarked that they couldn't hold us hostage and could get off if we want. The whole thing wasn't done properly."

Pros: "Boarding was easy. The Plane was somewhat clean. One of the foldout pamphlets in the seat was dirty with some sticky residue. The crew was nice. The complimentary stuff was average but typical among most airlines."

Cons: "Seats are tight for anyone over 6 ft. I am exactly 6ft and leg room sucked. Both to our destination and back, my wife and I both had faulty touch screens that would not allow one of us to watch the free movies. Mine was on the way to our destination and hers didn't work on the way back. This made the flight long for one of us. That stuff should be checked on a regular basis."

Cons: "After checking in at a kisok I had to wait in a huge line for over 20 minutes just to drop the bag. This the second time I have had this experience with them."

Cons: "Flight was delayed due to late arrival of plane. Crew was not courteous and rushed people to board"

Pros: "Attendants were cheerful and extremely courteous."

Cons: "Legroom but that's because we can't afford 1st class. Hahahaha"

Pros: "I needed to change my flight because my international flight from Buenos Aires was delayed due to a national work stoppage and I would miss my scheduled Delta flight from JFK to SAV. The cost difference to take a flight later the same day was exorbitant (over a $500 additional cost to the price of the original ticket) so we elected to fly back to SAV two days later. I do not understand how airlines can get away with charging such exorbitant ticket prices--these prices should be regulated!"

Pros: "gate personnel delivered bad news routinely"

Cons: "contingency planning was zero to get flight crews to next flight..."

Pros: "Boarding time and schedules were as expected or faster and good attention from the flight crew."

Cons: "Breakfast was mediocre for First Class."

Pros: "Our stewardess in the economy cabin was probably one of the best we have ever encountered. She was very courteous and personable."

Pros: "i thought the food was fairly good.i thought the crew were good."

Cons: "that we were about an hour late departing. i thought the entertainment especially the movies could have been better."

Pros: "I liked the fact that delta gave me free in flight entertainment it was really fun to be able to watch movies and TV shows free of charge."

Cons: "I hated the food I ordered chicken and noodle salad. It as horrid. It was cold and wet and not something you would feed to your dog."

One of the flight attendants bumped into my arm every time she went up the aisle

It was a very good value for money so I really do not think there is anything to complain.

The crew were excellent. Seat was a little uncomfortable. Otherwise excellent.

In business class I would have like to be offered a steak for dinner.

Long delay at LAX Seat had no armrest Food poor Short staffed so service on board limited. Very disappointed but at least our luggage arrived quickly as I had another flight to catch

Everything was great. Boarding was quick and easy. The food excellent.

Amazing seat was assigned to me, great food, attention and entertainment Nice airplane!

Pros: "The seating in upper class is unconventional and uncomfortable."

Cons: "Reconfigure seating in upper class. We will no longer be customers for that reason alone.."

Cons: "Staff were unhelpful and ran out of many food items by the time we were served - meaning that there wasn’t anything available for us to eat as we don’t eat eggs. The check-in was stressful and staff were keen to help - unprofessional and unsatisfactory."

Pros: "Everything was easy"

Cons: "Business class seats are snug for big people compared to other airlines"

Pros: "Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized"

Cons: "Checking in bags and printing boarding passes were long unorganized lines of people"

Pros: "The crew were all excellent"

Cons: "Dinner choice was poor. Starter was just a few salad leaves."

Cons: "Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food."

Cons: "The food is not very good at all. One mediocre meal served soon after take-off, then for the rest of the flight tasteless, cardboard pasties and wraps."

Pros: "Very short flight (43 minutes) No food, entertainment or beverage service. Staff did not check young children were strapped in prior to take off resulting in a two year old standing on dads lap throughout take off, flight and landing."

Cons: "Lack of importance shown to safety of young children."

Pros: "The seats of the economy class are a little bit bigger than the rest of the airlines and are so much confortable to sleep."

Cons: "The crew speaks to quick and the Australian accent is not always easy to understand"

Pros: "We liked everything about our Virgin Atlantic flight. They could not have been more helpful from the time we got our Boarding passes in London until we got off the plane in Washington DC."

Cons: "There was nothing to dislike on this part of our trip with Virgin Atlantic."

Cons: "Seatback TV is of the worst quality among airlines. They really need to upgrade those. They don’t nearly give enough beverage and water. The gate wasn’t announced till last minute. There was no group priorities when boarding. Process was chaotic. Food was meh. No internet."

Pros: "The crew was pleasant and attentive"

Cons: "The entertainment system was not good. The touch screen was not calibrated and very hard to select and scroll through. The flight was over a hour late so we missed our connection. Got rebooked okay, but after traveling for 18 hours having to wait three extra hours was a drag."

Pros: "The boarding, the seats."

Cons: "The food was so-so, and I did not get my choices, perhaps because I was at the back."

Pros: "Legroom, lovely staff and all round good flight"

Pros: "Easy and on time boarding."

Cons: "Seats are extremely small. And when the seat in front reclines they are basically in your lap."

Cons: "Older media entertainment screen with hard to use touch interface."

Pros: "Food and service was ok"

Cons: "Delayed at the airport. Very little leg room and hot while waiting to yake off. Entertainment was really bad. Bad screen and sound quality was awful."

Pros: "Talk about an awesome experience. I loved the friendly staff and the accommodations were superb. I could ask for no better. Even the food was excellent."

Cons: "I have nothing but praise."

Pros: "I loved how the airline crew were very accommodating. This was an awesome experience. A+++"

Cons: "I have no complaints."

Cons: "I had to run for almost 2 miles every time I had to change the flight. On the way to India they lost my one bag, and on the way back to US they lost my both begs."

Pros: "The personal care and attention."

Cons: "Old movies and few entertainment choices"

Pros: "Francesca was the flight attende t that I had most the most interactions with was very friendly and warm."

Pros: "simple easy boarding. Jumbo 747 is always a nice experience."

Pros: "good plane and timing"

Cons: "meal was not served according to the request and no sound support from the staff"

Pros: "No one would update that the flight was delayed. They would not even communicate as to why delayed and would not put us in a different flight. Absolutely no customer service. Disappointed and would not fly jet airways again . I missed my conference lecture today as I was late."

Cons: "No communication, nor will they tell you why it's late . Nor will they move you to another flight even wen requested"

Pros: "Cabin crew were friendly and attentive. Flight was on time and we got to Atlanta early"

Cons: "Could do with more legroom. Food not the greatest"

Pros: "Helpful flight attendants"

Cons: "Delay at the airport due to system down where agents had to check in everyone manually"

Cons: "A plane from 1960? No entertainment center!"

Pros: "The speed of boarding, then the frequency of service. Cabin crew were very dedicated. All in all, a very smooth flight. Ps. my first Virgin was called Carole. ;)"

Cons: "The food left a lot to be desired, but apart from my flight on Emirates to Auckland, Airoplne food does tend to be somewhat......mmmm not sure what the word is, but room for improvement describes it."

Pros: "The movie selections and comfortable headsets made it possible to watch three movies uninterrupted. The food selections were well prepared. Flight attendants were helpful and efficient."

Cons: "Boarding is always a bit of chaos when our seats are right in the back. People further up insist on boarding early and block the aisles in the process. Multiple levels of passport control and baggage checkout are chaotic, but that's for most all flights coming into USA? VIrgin/Delta handled it well enough. By the time we got through passport control in Boston ur bags were waiting and we had no problems at all."

Pros: "Aisle/window seating!"

Cons: "My entertainment unit did not work. I was graciously offered an iPad, but declined, however, the picture quality at my son's seat was also iffy. Both my long-haul flights had poor signage for toilets."

Pros: "Great seat. I did the upgrade and it was so comfortable ...good food."

Cons: "They closed the shades immediately when we took off. Creepy"

Pros: "Nothing - except the toilets with tabs for lifting the seat & adjustable headrest. They forgot to load our toiletries overnight pack too!"

Cons: "The 787 has vastly inadequate Economy toilets - ONLY 4! For 200 passengers. Inadequate lighting for,boarding, unable to activate reading lights until AFTER TAKEOFF = groping in semi darkness, BAD! No window blinds = woken up by blazing sun in middle of 11 hr night flight, even with sleeping pills my sleep was wrecked, even with eyemask. Passengers penned in on narrow aisles by trolleys, unable to walk around plane & risk of DVT. Passengers disempowered by restricted space, lighting, mobility. I want more control over my personal mobility &, lighting. Horrible headsets (bring my own). This flight departed 2.5 HRs LATE from JHB & the crew & cavin service was SLOW. NO requested second cup of tea brought - I waited 20 mins & climbed over trolleys to get another one, even though it was requested of cabin crew. Do they just ignore us? Or forget?"

Pros: "The food was surprisingly ok and the seats in PE were comfortable, plus there were two USB ports, perfect!"

Cons: "Being woken up to be asked if I wanted to eat, twice! If I wanted to eat, I wouldn't have a sleeping mask on my face, or be asleep! Plus, upper class and premium economy didn't board first."

Pros: "Everything was great and I truly enjoyed this flight."

Cons: "Crew had poor communication, didn't seem friendly or helpful, no food given for free and no warnings fhat this was the case. Flight was delayed at takeoff And they did not accurately tell us how long the delay was"

Pros: "New Dreamliner aircraft was very comfortable with loads of leg room for a tall person like myself at 1.76m"

Cons: "My seat was directly under the aircon and it was blowing very cold all night which made it quite uncomfortable. Fortunately I had an extra blanket which I could wrap over my head."

Pros: "First off,the staff is awesome. From the check in people to the flight attendants .... The entertainment was up to date and the safety video was awesome.. Great conditions for economy class.good leg room...I give them a 5 star rating ... I only wish they would do more flights to other countries overseas ..."

Cons: "I can't think of anything I didn't like"

Pros: "I loved wine and whiskey. Blanket and blindfolds, headphones helped me sleep. Care packet with toothbrush came in handy."

Cons: "The Sears were tight and thin. I felt pushes from behind. I could not recline the seat enough. I didn't get a window seat, which is my favorite."

Pros: "Top notch for a long economy class flight. Great new plane!"

Cons: "Very uncomfortable seats, food was bad"

Pros: "Virgin always provides the best, friendliest, coolest service!"

Cons: "The food is pretty low quality, but I understand the logistics constraints of feeding many people in a small space without kitchen facilities! Also the wine choices are superior to other airlines and I look forward to that. I normally plan ahead and bring my own meals whenever traveling by air."

Quick boarding . Clean plane. Arrived ahead of time . Smooth flight

Pros: "Wonderful crew, Shefan provided excellent service. This was my first time flying first class and my expectations were exceeded."

Pros: "The choice of new movies!"

Cons: "On my side crew lady was almost rude, for sure not friendly nor smiling. A lot of space for improvement there."

Pros: "I suppose we’re grateful for “free entertainment on your own device”."

Cons: "Robust entertainment on a seat-back screen."

Pros: "Crew was very good. Seating was bad"

Cons: "Seats are narrow and no leg room"

Cons: "the entertainment on the app didn’t work. and there was no seat back tv things. there was a movie playing in the aisle of the airplane. there was no way to charge any devices while our domestic flight had the tvs on the back of the seats and international plugs for every seat"

Cons: "My original flight was delayed then we had to spend the night in Dallas."

Pros: "Worst flight crew in business class ....super lazy"

Cons: "5 hour delay including multiple gate changes, being pulled off the runway and poor communication"

Cons: "Entertainment is becoming too complicated for us old heads. Food, I still resent having to pay for something that is ed to be included in my fare."

Pros: "Crew was polite, Captain was helpful."

Cons: "Flight was delayed due to mechanical issues."

Cons: "I expect better service from American Airlines, total disappointment. Given incorrect information by 2 gate agents concerning connecting flight delays."

Pros: "We arrived 40min earlier than expected"

Cons: "After getting us lined up for boarding we were told to wait due to maintenance."

Pros: "Wi-Fi was great. Watched two movies. Flight was on time and painless"

Cons: "Only complimentary snack was pretzels and only a cup of water."

Pros: "Great passengers and crew"

Cons: "First of all, this flight was not good; that was my rating for the first leg of CLE to DFW. DFW to SJC was a disaster due to weather and multiple equipment changes. Overall the flight was delayed 7 hours, from 4:50pm to 11:40pm. I opted to reschedule for the following morning -- and that flight ended up being delayed for an hour due to equipment changes and mechanical issues. Door-to-door I spent 30 hours getting from CLE to SJC."

Cons: "Flight was delayed"

Pros: "The food was good and there was a great entertainment selection."

Cons: "The one calling out the group numbers was unnecessarily rude. Then when I couldn't pull up my boarding pass to see my seat number the woman at plane's door acted like they was nothing she could do to find out my seat. Luckily another flight attendant actually knew how to do something and cared about me getting to my seat. For the flight, the air quality in the plane wasn't good and they seats felt like small prisons."

Pros: "Great flight overall"

Cons: "No one to check in our bags"

Cons: "Lost luggage for more than 18 hours. Poor costumer service by baggage assistance: Too many issues to even mention it. Arrived in Cancun w/o luggages and connection to Cuba with another airline and no luggages for 2 weeks."

Pros: "Good flight. Fairly comfortable flight. Attendants Were friendly and helpful."

Cons: "The movie was mediocre. Biscuit cookie was tasteless. Would prefer peanuts or pretzels."

Cons: "The flight was delayed and my luggage is coming in the later flight. I need some form of consolation for this pathetic service."

Pros: "Boarding and flight was on time."

Cons: "crowded seats , packed flight,"

Pros: "Quick smooth flight"

Cons: "Everything went well with this flight."

Pros: "Flight was delayed. No food offered."

Pros: "Flew a 787, so pretty new aircraft. That meant good seat-back entertainment system. Got to watch 2 complete movies - one before we got off the ground. Keep reading..."

Cons: "The flight boarded just fine. Then, about the time we should have been pushing back from the gate, a flight attendant comes on the PA asking for a licensed doctor. Several minutes later, they announce that there's a medical emergency and EMTs are on the way. Said EMT comes down the aisle with a wheelchair. I assume they took that passenger off the back, because they didn't come back by me. We finally leave the gate only to find that the weather we were supposed to get out ahead of had now rolled in, and we're stuck on the taxiway for an hour and a half. Once we finally got airborne, things went well. When we arrived at LAX, we parked in a remote area and had to bus to the terminal. So, while none of this was really anything American could have prevented, it made the flight more of an ordeal."

Pros: "the clerk at the boarding desk was kind"

Pros: "Great flight. Nice airplanes and friendly hostesses."

Cons: "The flight was delayed 3 hours waiting for a flight attendant"

Pros: "Nothing exceptional"

Cons: "Change fees are ludicrous. Also flight was late."

Cons: "After having my flight delayed 4 hours causing me to miss my connection, I was placed stand by on a different flight through another city so I could try and make it home on time. I was the first person in line for stand by, but the flight was full so I knew it was a long shot. Waiting at the gate, I was excited because one person didn't show and they were giving him a two minute wait time before I could board. During this wait time a woman passenger came over and said she had just been given a ticket change at the gate counter. The agent at the gate was furious because the flight was sold out and said the woman should not have received a ticket, but should have been placed on stand by. She went over and scolded the other agent for this mistake. Okay, so she should've been placed on STAND BY behind me in line. After the unprofessional arguing between the two agents, they both admitted it was a mistake and she should be second in line for stand by, BUT they did not honor this and placed her on the plane bumping me. Needless to say, I missed my connecting flight because of this and extremely inconvenienced my family and in addition had to pay an extra 75 dollars out of my pocket to keep my dogs at their kennel an extra night because I arrived home 5 hours after expected. I understand that flights end up getting delayed and the agents are doing the best they can to accommodate travelers, but admitting a mistake and not fixing it to make it right is unacceptable. I notified American Airlines of my situation and only received a form letter with enough miles to get me 1/8 of a flight. I don't even care about the miles because I don't plan to ever fly with them again, I want the money for the dog kennel I had to pay extra. I was visiting my husband who serves in the US Army causing separation from our family for long periods of time and this extra headache and expense due to the mistake of American Airlines was disheartening."

Pros: "Movie was free to watch and seat had usb to charge my phone."

Cons: "Paid extra for priority boarding, that was a mistake. We got boarding group one but by the time all the families with kids, first class, and frequent flyers went ahead of us they called all remaining groups together. Forget about overhead space left over, we had to gate check carry on. Seats were very uncomfortable, no room under the seat because of a big metal box for power outlets. No leg room, sat shoulders and thighs touching with neighbors. No meal service, just drinks and pretzels, luckily we picked up something to go changing planes in Dallas. Never again!"

Pros: "Staff and customer service were great"

Cons: "Did not get to finish the movie I was watching on my first flight and movies were not offered on this flight."

Pros: "Not much. Boarding was disorganized. Plane was freezing and uncomfortable."

Pros: "Easy to navigate site. Was given Pre-check on one leg, which was nice."

Cons: "Had to purchase a seat on one leg, resulting in an extra $12. That was a surprise."

Cons: "When I booked my flight, I used Kayac like I always have in the past. To begin with, I selected several flights that were listed, only to have it tell me that this flight is no longer offered, which I assume is engineered to get me to select a more expensive flight. Once I finally found a flight that was still available, I selected it and began the process of providing information and selecting seat assignments. On 2 of the 4 legs of the round trip, there were no more seats available except for upgrade seats, which resulted in an extra $100.00+ in charges. Then when I finished the transaction, I noticed an extra $200.00 charge added. End result was that I ended up paying over double what I would normally pay for this same round trip that I have made many many times. I feel, no I know, that some customer relations person will look at this comment and reply with a pre-generated response apologizing and hoping I have a better experience in the future and thank me for using Kayac. Big companies like yours look at one customer as no big deal. I'm a Physician and have the ability to reach out to multitudes. I'm going to make it my mission in life to reach out to as many people as I can through word of mouth, signs in my office, Internet and social media to let them know about the deplorable practices of your company."

Pros: "Affordable first class seat - very unusual for AA"

Pros: "I was allocated a seat on the plane, and we even made it from point A to point B"

Cons: "Woah man American Airlines exemplifies everything that I hate about flying. It feels like the staff are just trying to make it work with a company that just isn't run as well as it could be. That leaves the staff to clean up the mess that was probably made by people higher up the chain. Flight delays all over the terminal, overbooked flights, and just a general feeling of disorganization makes everything with American Airlines feel a little more tense than it really needs to be. Once we all got crammed into our seats the plane took off and landed at my final destination, which really at the end of the day is the part that matters."

Pros: "Comfortable seats. Flight left on time"

Cons: "The aircraft looks like a WWI aircraft. So dirty. Floors were nasty with food not picked up from the last trip. Sits are extremely uncomfortable even for a 2 hr flogjt. Last minute flight so we had to do frontier... never again thou"

Cons: "Disruptive passenger should have been removed! The flight was delayed 2 hours."

Cons: "At least let the people with no baggage go 1st"

Pros: "Really nice crew, really efficient boarding, I loved my seat assignment and the price was RIGHT!"

Cons: "Couldn't recline the seats, pretty harsh that you don't even get pretzels but I get it y'all."

Cons: "Not charging for every single thing. Don’t like the smaller arm rest as it allowed even less space to keep the person next to me from touching me."

Cons: "Only cheap if you’re flying light with no carry on or checked bags. Only comfortable if it’s a short flight cause just the first 3 rows recline."

Pros: "I like how cheap the prices are for a simple weekend trip when you only bring one bag. The woman who boarded us at the terminal was AWESOME. She clearly loves her job, and loves people around her and honestly what else is there that's more important in life than loving people. She was funny, kind, considerate and incredible at customer service. Give that girl a RAISE. We boarded at 4:49 in the morning and her energy lightened the mood for sure."

Cons: "I didn't like how even the tray tables were cheap. I also don't like if you want to choose your seat you need to pay... why is that? No other airline does that."

Cons: "Expensive on flight food and beverage"

Cons: "there was a hour wait on the run way. it was hot people were cranky, secondly I have never been on a airline that you literally have to pay for everything including soda and coffee. the landing was very rough. I was not impressed."

Pros: "The attendants and speedy boarding"

Cons: "Baggage claim took an hr and we had trouble with checking in on the website to and from destinations"

Cons: "1st time on Frontier and they decide to change scheduled flight with out confirmation! Way to go Frontier.."

Pros: "Friendliness of crew. The crew moved me and my party near the front of the plan so that we could get off first in hopes that I would make my connecting flight."

Cons: "The plan sat in Denver for over 30 min. It was stressful wondering how I was going to make the connecting flight to Seattle. Seattle was late boarding. I am unsure if I will recommend to fly and fly frontier again because of this experience."

Cons: "I paid for seat selection to have 2 seats by ourselves but Frontier changed the type of plane and it changed the seats to an aisle and a middle seat, exactly what I was trying to avoid."

Cons: "The plane was downgraded cutting off 40 passengers. It least to an extremely long check in line and alot of yelling and upset customers and added alot of stress and anxiety to those of us traveling"

Pros: "Friendly crew, easy boarding, everything on time"

Cons: "Price of seats not included in ticket cost, but since ticket so cheap not really that big of a deal."

Cons: "I wanted a window seat"

Pros: "It would have been nice to receive an email so I could make other arrangements!"

Pros: "On time, not overbooked, comfortable seats, clean."

Cons: "I hate paying for a beverage."

Pros: "My mother is extremely disabled and your staff did an exceptional job in all facets of travel for my mother. Unbelievable service!"

Cons: "I had a set of golf clubs with me and one of the heads of my clubs was snapped when I got home. I was disappointed because I don't know if that can be resolved or if I will have to pay to fix it."

Pros: "Nothing...will never fly frontier in the futureq"

Cons: "I inadvertently booked pm flight instead of a.m. I called to correct when I discovered the mistake a couple hrs later and was told there would be a penalty that was almost the price of the ticket and would need to pay the difference of the other tickets. Cheaper to buy new tickets with different carrier."

Cons: "Long Delay at DFW."

Cons: "I checked in since home, but i didn't have the boarding pass .i was planning to print it at the airport but I almost missed my flight, because I couldn't print my boarding pass at any of Kiosk at airport , likely was still one lady at the counter who was able to print it for me but I was very frustrated with this situation."

Cons: "The flight was delayed 7 hours and I didnt even know until I was at the airport waiting. I thought it was be ause of rain but come to find out Frontier doesnt have it together. The crew from my flight was on a later flight. Thats really dumb. Worst airport experience ever"

Cons: "Flight was delayed for 4.5 hours for maintenance issues, we had to cancel all of the plans I made for the day. I was at the airport for nearly 7 hours and then had to wait on the replacement plane to refuel for over an hour after boarding. Awful."

Cons: "My luggage did not make it to Milwaukee. I checked in early in Denver. It was difficult to find the representative to let them know my luggage was lost. She filled out the documentation and assured me I would get a call later that night, assuming the luggage would arrive that night. I never got a call. I called them twice, got recordings! Let messages and they called the next day late in the morning. The luggage did arrive the previous night, but my phone number was not input into the system correctly. I looked and it was on the form correctly. Very frustrating and inconvenient. Considering you pay extra for luggage this shouldn't happen."

Cons: "Mechanical issue with the plane was reported the night before and not looked at until next morning after all passages had to be boarded. This caused all passengers to have to be unloaded and wait numerous hours before knowing if/when we were leaving. They passed out a handful of breakfast voucher then stopped until about an hour later they gave the rest of us our vouchers."

Cons: "No food and no entertainment! Can't rate what i didn't have. Squished together seats are the norm for most part on any airline, but that doesn't make them comfortable!"

Cons: "Flight delayed 2 hrs. Everything costs extra...EVERYTHING!!! I hope to never fly them again"

Cons: "The plane didn't have any air and the boarding attendants couldn't make their mind up. They gave out different information and they were rude."

Cons: "Slow to board, slow to take off, nickle and dime you for everything and anything. NOT a fan of frontier."

Pros: "Front ones were nice."

Cons: "These 2 ladies need another job. Customer Service is NOT in their vocab"

Pros: "The pilot did a great job of landing in very windy conditions."

Cons: "I've been flying for many years, and I miss the hospitality of the free snack and drink."

Pros: "Easy boarding and great crew"

Cons: "NO back support in your seats - nobody seems to have it - you are not alone but I can't understand why airline seats are so concave, uncomfortable and bad for passengers spinal health"

Pros: "Flight was quick and cheap. Checked bag fee was reasonable."

Cons: "Carry-on bag fee was way too high. Personal item policy was too strict. Seats are not roomy enough for a larger person 6 feet tall or over. Seats did not appear to recline. Cabin was a bit hot."

Pros: "Smoothness of the flight. The staff."

Cons: "No snacks. Uncomfortable seats"

Pros: "I like the new seats on the Airbus 319."

Cons: "I don't like the high prices for a drink. The fact that they don't take cash on the plane means it takes them forever to get drinks out."

Pros: "Good flight. No issues"

Cons: "I was unaware Frontier had gone the ultra economy route like Spirit and started charging for Carry On and printing boarding passes. Should be disclosed up front, not after purchase."

Pros: "The crew was fantastic. They were funny, polite, and very professional. The boarding process was very smooth and quick."

Cons: "The seats are awful as they no longer recline and have very little padding making the trip seem exponentially longer than it actually is. Carry on prices are absurdly expensive ($45) at the airport for one little duffle bag that was barely too big to fit under the seat. Food and entertainment are no longer provided on short routes so you better bring something to do!"

Pros: "crew was fine, but plane and seats were old"

Cons: "The whole process is a little deceptive. Thought I had booked an inexpensive flight, but by the time I paid to select our seats, ($35.00 each for a decent seat, even $1.00 for 2nd to the back), paid for luggage, paid for a coke, my total cost for two of us almost doubled."

Cons: "Flight delayed 5 hours had to pay for a ride to final destination. Because plane was late arriving in Denver the $ 50 travel voucher 3 month expiration was lame should gave 50 refund off ticket I understand things happen but voucher is a joke"

Cons: "4 hours delay which messed all the planning...they gave us food coupons which were not acceptable by many food places..."

Cons: "60 dollars to check a bag 35 dollars for a hard plastic seat that didn't recline."

Pros: "Seats were super affordable. Plane was new and nice. Flight crew was very professional. Overall really good experience. I will definitely fly Frontier in the future."

Cons: "The seats are really jammed together, and I am not a large person. The plane was an Airbus A319. Nice plane, but the seats were not very comfortable. Any flight over two hours would be unbearable. I am just being picky. No complaints really."

Pros: "I liked the crew. And the flight was on scedule. Also, the flight had very little of turbulence."

Cons: "I don't like the fact the seats are so close and hard. And very uncomfortable."

Pros: "Pilot got us here safely!"

Cons: "Being charged for a seat and overhead luggage. That will cause me to favor another carrier. Thanks."

Pros: "Everything. The best flight I’ve had in a long time."

Cons: "we Had more space as far as seating on our way out but our flight back seemed like a tighter squeeze. But every thing else was good."

Cons: "I did not like the fact that they up charge everything. I have flown everywhere. And never been charged for my back pack. On spirit they charge 65 for a simple carry on backpack."

Pros: "I liked this would be my last Spirit flight ever!"

Cons: "4.5 hours late for starters."

Pros: "Everyone was nice and helpful. The space I occupied was comfortable and roomy."

Cons: "A lite snack and movie would have been welcome. I didn’t like having to pay so I didn’t buy anything."

Cons: "Crowded & uncomfortable"

Pros: "We got here early and it was a very very smooth flight."

Pros: "It was better than I expected. The landing was perfect!"

Cons: "That they charge for everything."

Cons: "How I had to purchase 3 tickets 2-3 times just to get home. there's no reimbursement when the company messed up."

Pros: "Nothing seats were so narrow give me backache,website to pay for Lagage was not working it sucks,workers so rude,never flight again. I can go on many more ,if I think about them I get mad,"

Pros: "Liked the way Spirit Airlines were transparent in letting us know all the additional charges at the time of booking itself."

Cons: "entertainment system can be added to the flights , as we don't get coffe or Tea for free , we can be occupied by watching some channel."

Pros: "Price and size and age of the plane."

Cons: "Was not aware of additional baggage charges at the time of the reservation."

Pros: "Nice flight attendant keep the passengers smiling."

Cons: "Uncomfortable seats, having to pay for carry on and seats. Suggestion, change your marketing strategy or your days are counted."

Cons: "There is no complimentary drinks or snacks. Bus like seats. Don't recommend for flights over an hour."

Cons: "paying for everything and nothing is complimentary"

Cons: "I was stranded for almost three extra days due to canceled flights. And was only given two round trip flights."

Cons: "My flight was delayed for 5 hours"

Pros: "They try and bill you for your carry on bag knowingly that your bag fits inside the carrier."

Cons: "The fee's are ridiculous"

Cons: "1st time using spirit got to counter check in 43 minutes till.. flight was closed. I wasn't aware of the policy"

Pros: "Flight crew on 05 November was outstanding.--Funny, engaging, warm."

Cons: "Seat didn't recline"

Pros: "Smooth boarding, flight attendant care and attentiveness, and deplaning"

Pros: "The tickets were cheap."

Cons: "Baggage fees were expensive and seats were small with no elbow room. No free drinks and the pilots made a few crazy maneuvers on take off."

Pros: "The airline is very efficient and the staff is friendly."

Cons: "Very uncomfortable, nothing included. Southwest is much better."

Pros: "Had all 3 seats to myself which was great because leg room is sketchy"

Cons: "Not great customer service from the attendants"

Pros: "Just the crew was polite"

Cons: "Our flight was cancelled so we got rescheduled to early morning, not good with 2yr child"

Cons: "They cancelled the flight & never contacted me"

Pros: "I liked the spacious seats."

Cons: "I didn't like that Spirit charged so much for checked bags as well as not offering complimentary waters/drinks on the plane. I felt short-changed."

Pros: "Great price for the flight, until you have to pay extra for a single carry-on, then it's no longer a great price. Flights were on time."

Cons: "Surprise, a single carry-on costs extra! Also, the seats are very narrow, and don't recline at all. The plane was not clean. And you want food or drink? Even a tiny snack costs extra. I've been on third-world airlines that were nicer. Never again."

Cons: "Water. Water. Death by Thirst."

Pros: "From airport to airport it was very good, more than I expected."

Cons: "The internet site. I went crazy trying to check in a bag and was ready to have to pay big bucks at the airport because there was no evident place to add a bag. I booked through Kayak and wasn't aware of your baggage policy. After the website I said to myself, "If I get through this flight without getting fleeced Ill be happy." and "Never again." but the flight istself was a pleasant surprise."

Cons: "My Flight was canceled 5 minutes before boarding time. How could they not know sooner than that? I was flying out of Dallas They offered me a replacement flight- 2 days later!! I had to buy a ticket for the next morning on another airline.( They did offer a refund)"

Pros: "It was cheap and the crew was nice."

Cons: "There was no space, nothing to do, and not even a free drink."

Pros: "Worst flight i have ever been on"

Cons: "i will never book with them again"

Pros: "The crew was very nice and very spirited. Announcements and safety was covered in a fun way, so people paid attention."

Cons: "Seats don't go back"

Cons: "they charge you for everything. They say they are making you a deal by giving you a cheap flight. but charge you for carry on and personal items. and charge you $4for a tiny water.They are a bunch of A-hole. And I will never use spirit again"

Pros: "We traveled with instruments and there was plenty of room to stow them overhead."

Cons: "I paid $10 for a seat that we did not get assigned"

Pros: "Times that worked for me."

Cons: "My baggage fees were as much as my flight. how can they expect people to travel without baggage. They say you can have a personal item that fits under the seat in front of you, but in the new plain most things didn't fit because the seats are even smaller. the flight was fairly turbulent without any announcement from the pilot. it was the most turbulence I have ever had."

Pros: "The flight crew was friendly and had personality - that always makes for a more interesting and enjoyable flight. The flight itself went very quickly once we were in the air. It was easy for me to change seats at the gate had I wanted."

Cons: "Boarding took a long time (we waited in line after having our tickets taken for ~20 minutes before the plane actually started boarding). Despite being toward the back of the plane, I had to wait ~45 minutes for my bag to arrive at the luggage carousel."

Pros: "On time great staff"

Pros: "I liked everything"

Cons: "I didn't like that they charged for the foods when it's over a 100 people who paid . Least could give 1 free condiment"

Pros: "The flight was nice and smooth"

Cons: "You have to pay for everything additionally even water"

Pros: "The airfare is cheap."

Cons: "I didn't like having to pay for carry-on bags as well as checked bags ($107.00 total each way). I did not like that if you want a seat, you have to pay for it (I took random seating). I also did not like paying $3.00 for a Coke. The airfare is cheap, but you charge an arm and a leg for everything else. Not everybody can check in online."

Cons: "The hidden fees for carry on bags. I paid for my trip a month in advance then the day I'm to fly out, I'm charged $42 both ways for 1 bag. Should of let me know when I purchased my ticket that bag fees would be added. Also charging for water on the flight. Also didn't like first come first serve seating. Both times someone was already sitting in my seat."

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