If the SIM card is not correctly installed in the tray and inserted into your phone, the SIM card may not be recognized. If the SIM card is not recognized, remove the tray and check if the card is properly installed. It is particularly important to ensure that the corners of the SIM card are well aligned. Show When you insert the SIM card tray, notice the mounting direction of the SIM card as it may be different for each model. For example, in case of the S21 series, they are designed with the metal socket facing up, and the S20 series are designed with the metal socket facing down. Refer the image examples below. If the SIM card is not correctly installed in the tray and inserted into your phone, the SIM card may not be recognized. If the SIM card is not recognized, remove the tray and check if the card is properly installed. It is particularly important to ensure that the corners of the SIM card are well aligned. When you insert the SIM card tray, notice the mounting direction of the SIM card as it may be different for each model. For example, in case of the S21 series, they are designed with the metal socket facing up, and the S20 series are designed with the metal socket facing down. Refer the image examples below. SIM cards give you access to your wireless service provider's mobile data network so you can make calls, send messages, and more. They are a vital part of your Galaxy phone - otherwise, you wouldn't be able to do anything! It's important to know how to insert and remove a SIM card just in case you ever need to change it for a new one. Note: Available screens and settings may vary by wireless service provider, software version, and phone model. SIM cards are provided by your carrier or the retailer where you purchased the phone.
An eSIM is an embedded version of the physical SIM card on the phone. The eSIM provides connection to your carrier's network, however instead of inserting a card, you will activate it with your carrier account information. You can also use the eSIM alongside a physical SIM to add a second phone number or carrier to your phone.
To start using the eSIM, you will need to follow your carrier's instructions: Note: Some carriers may not yet support the eSIM capabilities of your Galaxy phone. Contact your carrier if you have any questions about their plans to support eSIM.
Note: If you are changing carriers, you may need to have your phone SIM unlocked. Please contact your original carrier for details on their unlocking policies and procedures. If you are upgrading to a new phone or changing carriers, you'll need to install your SIM card to activate service. Your carrier may require additional steps to get your service started, so get in touch with them to make sure your account is ready for the new phone.
If you have any issues removing or inserting the SIM card tray, service may be necessary. If you need a replacement SIM ejector tool, you may be able to get one from your carrier or an electronics retailer.
If you ever need to take out your SIM card for any reason, just reverse the steps we mentioned earlier.
If you have any issues removing or inserting the SIM card tray, service may be necessary.
Note: The XCover6 Pro includes dual SIM card functionality. Changing out the SIM card on your XCover6 Pro is different from inserting and removing it on other phone models.
Important: Some carriers may provide all 3 SIM cards. Be sure to remove the one you need from the pre-scored plastic before inserting it into your phone. Learn the differences between SIM card sizes below.
Dual SIM features are made available on the device by either a physical SIM and eSIM (Hybrid eSIM) or two physical SIM cards (Dual Physical SIM). The following Hybrid eSIM devices support dual SIM features.
The following Unlocked Dual Physical SIM devices support dual SIM features. Note: Carrier devices do not support these features. Only devices unlocked by Samsung can support dual physical SIM.
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We're here for you Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App. Get support © 2022 Samsung Electronics America, Inc. Samsung, Samsung Galaxy and Family Hub are trademarks of Samsung Electronics Co., Ltd. All other brands, products and services, and their respective trademarks, names and logos, are the property of their respective owners. The above content is provided for entertainment and information purposes only. Consult user manual for more complete information. All information included herein is subject to change without notice. Samsung is not responsible for any direct or indirect damages, arising from or related to use or reliance of the content herein. How do I view my SIM card on my phone?On an Android, you can go to Settings > About Phone to see your SIM's status and info like your phone number, roaming info and more.
How do I find my SIM card on Android?How do I find my SIM card number?. Go into Settings.. Scroll down and tap General.. Tap About.. Scroll down to ICCID. This will start with "89" followed by your SIM card number.. |