My Firestick remote is not working

Basic Edition Remote

Alexa Voice Remote (1st Generation)

Note: This Alexa Voice Remote doesn't have a power button or volume up/down buttons.

1. Unplug your Fire TV and wait 60 seconds.
2. Press and hold the Left
   
   button and Menu
   
   button at the same time. Hold them for 12 seconds.
3. Release the buttons and wait 5 seconds.
4. Remove the batteries from your remote.
5. Plug in your Fire TV and wait 60 seconds.
6. Put the batteries back in your remote.
7. Press the Home
   
   button on the remote.

Your remote should be paired now. If your remote hasn't paired, press the Home

Alexa Voice Remote (with volume and power buttons)

1. Unplug your Fire TV and wait 60 seconds.
2. Press and hold the Left
   
   button, Menu
   
   button, and Back
   
   button at the same time. Hold them for 12 seconds.
3. Release the buttons and wait 5 seconds.
4. Remove the batteries from your remote.
5. Plug in your Fire TV and wait 60 seconds.
6. Put the batteries back in your remote.
7. Press the Home
   
   button.

When the LED indicator blinks blue, your remote is paired successfully. If it's not paired, press the Home

Alexa Voice Remote Lite

Note: This remote doesn't have a power button or volume up/down buttons.

1. Unplug your Fire TV and wait 60 seconds.
2. Press and hold the Left
   
   button, Menu
   
   button, and Back
   
   button at the same time. Hold them for 12 seconds.
3. Release the buttons and wait 5 seconds.
4. Remove the batteries from your remote.
5. Plug in your Fire TV and wait 60 seconds.
6. Put the batteries back in your remote.
7. Press the Home
   
   button on the remote.

Fire TV Alexa Voice Remote

1. Unplug your Fire TV and wait 60 seconds.
2. Press and hold the Left
   
   button, Menu
   
   button, and Back
   
   button at the same time. Hold them for 12 seconds.
3. Release the buttons and wait 5 seconds.
4. Remove the batteries from your remote.
5. Plug in your Fire TV and wait 60 seconds.
6. Put the batteries back in your remote.
7. Press the Home
   
   button on the remote.

When the LED indicator blinks blue, your remote is paired successfully. If it's not paired, press the Home

Fire TV Smart TV Remotes

1. Unplug your Fire TV and wait 60 seconds.
2. Press and hold the Left
   
   button, Menu
   
   button, and Back
   
   button at the same time. Hold them for 12 seconds.
3. Release the buttons and wait 5 seconds.
4. Remove the batteries from your remote.
5. Plug in your Fire TV and wait 60 seconds.
6. Put the batteries back in your remote.
7. Press the Home
   
   button on the remote.

When the LED indicator blinks blue, your remote is paired successfully. If it's not paired, press the Home

Fire TV Soundbar Remotes

1. Unplug your Fire TV and wait 60 seconds.
2. Press and hold the Left
   
   button, Menu
   
   button, and Back
   
   button at the same time. Hold them for 12 seconds.
3. Release the buttons and wait 5 seconds.
4. Remove the batteries from your remote.
5. Plug in your Fire TV and wait 60 seconds.
6. Put the batteries back in your remote.
7. Press the Home
   
   button on the remote.

When the LED indicator blinks blue, your remote is paired successfully. If it's not paired, press the Home

For more help, try our Amazon Fire TV forum.