When you need assistance, we’re here to pick up the phone and provide the personalized service you deserve. There are many ways to contact City, depending on your individual need. Give us a call, and we’ll be happy to help.
Online & Mobile Banking
For assistance with Online or Mobile banking, call our Customer Care Center at 888-816-8064 or login to Online Banking to chat with an agent. Customer Care Center hours are Monday – Friday 8 a.m. – 8 p.m. and Saturday 8 a.m. – 5 p.m.
Online Bill Pay
For help setting up your bill payments within online banking, contact the Bill Pay Support Team at 855-226-1716.
Debit & Credit Cards
If you need to report your card Lost or Stolen, you can do so by using the Manage Card feature within City’s Mobile Banking app, or call 833-933-1681 (Domestic) or 812-647-9794 (International).
To activate a debit card or reset your debit card PIN, call 833-681-3454.
For other debit and credit card questions, call our Customer Care Center at 888-816-8064 or login to Online Banking to chat with an agent. Customer Care Center hours are Monday – Friday 8 a.m. – 8 p.m. and Saturday 8 a.m. – 5 p.m.
Fraud
To reply to Fraud Detection, respond to the text message you have received. Please note: Texts from fraud detection should only ask you to verify the validity of a transaction; City will never request login credentials or passwords.
To report fraud on your account, contact your local branch or our Customer Care Center at 888-816-8064. Customer Care Center hours are Monday – Friday 8 a.m. – 8 p.m. and Saturday 8 a.m. – 5 p.m.
Other
Use our 24-hour Telephone Banking features by calling 800-776-0541.
To make a loan payment, call 800-598-2489 ext. 68327.
Learn more about our Home Equity, Mortgage and Loan products by calling 800-896-0769.
Contact our Wealth Management Division at 304-255-7291.
Contact our Cash Management team at 800-262-9535.
Make deposits or send in questions by mail to 25 Gatewater Road, PO Box 7520, Cross Lanes, WV 25356-0520.
Not sure who to call? Just contact your local City National Bank branch.
Tri City National Bank will be closed on Friday, November 11th, to honor and observe Veterans Day.
Serving Southeast Wisconsin
Locations Map
Click a location on the map for more information.
Find Locations Near You
Office Locations
Bay View -
Holt Ave, inside Pick 'N Save
Location
Hours
Lobby:
Bay View -
Holt Ave, inside Pick 'N Save LobbyMonday to Friday 10:00 a.m. – 6:00 p.m.
Saturday 10:00 a.m. – 2:00 p.m.
Brookfield -
Bluemound Rd.
Location
Hours
Lobby:
Brookfield -
Bluemound Rd. LobbyMonday to Friday 9:00 a.m. – 5:00 p.m.
Saturday 9:00 a.m. – 12:00 p.m.
Drive Up:
Brookfield -Bluemound Rd. Drive Up
| 8:30 a.m. – 5:30 p.m. |
| 8:30 a.m. – 12:00 p.m. |
Brookfield -
Capitol Dr.
Location
Hours
Lobby:
Brookfield -
Capitol Dr. LobbyMonday to Friday 9:00 a.m. – 5:00 p.m.
Saturday 9:00 a.m. – 12:00 p.m.
Drive Up:
Brookfield -Capitol Dr. Drive Up
| 8:30 a.m. – 5:30 p.m. |
| 8:30 a.m. – 12:00 p.m. |
Brookfield -
Greenfield Ave., inside Pick ‘N Save
Location
Hours
Lobby:
Brookfield -
Greenfield Ave., inside Pick ‘N Save LobbyMonday to Friday 10:00 am – 6:00 p.m.
Saturday 10:00 a.m. – 2:00 p.m.
Upcoming Permanent Closure:
Brookfield -Greenfield Ave., inside Pick ‘N Save Upcoming Permanent Closure
Brown Deer -
Bradley Rd.
Location
Hours
Lobby:
Brown Deer -
Bradley Rd. LobbyMonday to Friday 9:00 a.m. – 5:00 p.m.
Saturday 9:00 a.m. – 12:00 p.m.
Drive Up:
Brown Deer -Bradley Rd. Drive Up
| 8:30 a.m. – 5:30 p.m. |
| 8:30 a.m. – 12:00 p.m. |
Brown Deer -
Green Bay Rd., inside Pick ‘N Save
Location
Hours
Lobby:
Brown Deer -
Green Bay Rd., inside Pick ‘N Save LobbyMonday to Friday 10:00 a.m. – 6:00 p.m.
Saturday 10:00 a.m. – 2:00 p.m.
Upcoming Permanent Closure:
Brown Deer -Green Bay Rd., inside Pick ‘N Save Upcoming Permanent Closure
Greenfield -
76th St., inside Pick ‘N Save
Location
Hours
Lobby:
Greenfield -
76th St., inside Pick ‘N Save LobbyMonday to Friday 10:00 a.m. – 6:00 p.m.
Saturday 10:00 a.m. – 2:00 p.m.
Hales Corners -
108th St.
Location
Hours
Lobby:
Hales Corners -
108th St. LobbyMonday to Friday 9:00 a.m. – 5:00 p.m.
Saturday 9:00 a.m. – 12:00 p.m.
Hales Corners -
108th St., Drive-Thru
Location
Hours
Drive-Thru:
Hales Corners -
108th St., Drive-Thru Drive-ThruMonday to Friday 8:30 a.m. – 5:30 p.m.
Saturday 8:30 a.m. – 12:00 p.m.
Kenosha -
Washington Rd.
Location
Hours
Lobby:
Kenosha -
Washington Rd. LobbyMonday to Friday 9:00 a.m. – 5:00 p.m.
Saturday 9:00 a.m. – 12:00 p.m.
Drive Up:
Kenosha -Washington Rd. Drive Up
| 8:30 a.m. – 5:30 p.m. |
| 8:30 a.m. – 12:00 p.m. |
Menomonee Falls -
County Line Rd.
Location
Hours
Lobby:
Menomonee Falls -
County Line Rd. LobbyMonday to Friday 9:00 a.m. – 5:00 p.m.
Saturday 9:00 a.m. – 12:00 p.m.
Drive Up:
Menomonee Falls -County Line Rd. Drive Up
| 8:30 a.m. – 5:30 p.m. |
| 8:30 a.m. – 12:00 p.m. |
Milwaukee -
27th St., inside Pick ‘N Save
Location
Hours
Lobby:
Milwaukee -
27th St., inside Pick ‘N Save LobbyMonday to Friday 10:00 a.m. – 6:00 p.m.
Saturday 10:00 a.m. – 2:00 p.m.
Milwaukee -
27th St., near Southgate
Location
Hours
Lobby:
Milwaukee -
27th St., near Southgate LobbyMonday to Friday 9:00 a.m. – 5:00 p.m.
Saturday 9:00 a.m. – 12:00 p.m.
Drive Up:
Milwaukee -27th St., near Southgate Drive Up
| 8:30 a.m. – 5:30 p.m. |
| 8:30 a.m. – 12:00 p.m. |
Milwaukee -
Oklahoma Ave.
Location
Hours
Lobby:
Milwaukee -
Oklahoma Ave. LobbyMonday to Friday 9:00 a.m. – 5:00 p.m.
Saturday 9:00 a.m. – 12:00 p.m.
Drive Up:
Milwaukee -Oklahoma Ave. Drive Up
| 8:30 a.m. – 5:30 p.m. |
| 8:30 a.m. – 12:00 p.m. |
Mount Pleasant -
Northwestern Ave.
Location
Hours
Lobby:
Mount Pleasant -
Northwestern Ave. LobbyMonday to Friday 9:00 a.m. – 5:00 p.m.
Saturday 9:00 a.m. – 12:00 p.m.
Drive Up:
Mount Pleasant -Northwestern Ave. Drive Up
| 8:30 a.m. – 5:30 p.m. |
| 8:30 a.m. – 12:00 p.m. |
Oak Creek -
27th St.
Location
Hours
Lobby:
Oak Creek -
27th St. LobbyMonday to Friday 9:00 a.m. – 5:00 p.m.
Saturday 9:00 a.m. – 12:00 p.m.
Drive Up:
Oak Creek -27th St. Drive Up
| 8:30 a.m. – 5:30 p.m. |
| 8:30 a.m. – 12:00 p.m. |
Oak Creek -
27th St., inside Pick ‘N Save
Location
Hours
Lobby:
Oak Creek -
27th St., inside Pick ‘N Save LobbyMonday to Friday 10:00 a.m. – 6:00 p.m.
Saturday 10:00 a.m. – 2:00 p.m.
Oak Creek -
Howell Ave., inside Pick ‘N Save
Location
Hours
Lobby:
Oak Creek -
Howell Ave., inside Pick ‘N Save LobbyMonday to Friday 10:00 a.m. – 6:00 p.m.
Saturday 10:00 a.m. – 2:00 p.m.
Drive Up:
Oak Creek -Howell Ave., inside Pick ‘N Save Drive Up
| 10:00 a.m. – 6:00 p.m. |
| 10:00 a.m. – 2:00 p.m. |
Oak Creek -
Ryan Rd.
Location
Hours
Lobby:
Oak Creek -
Ryan Rd. LobbyMonday to Friday 9:00 a.m. – 5:00 p.m.
Saturday 9:00 a.m. – 12:00 p.m.
Drive Up:
Oak Creek -Ryan Rd. Drive Up
| 8:30 a.m. – 5:30 p.m. |
| 8:30 a.m. – 12:00 p.m. |
Racine -
Durand Ave., Drive-Thru
Location
Hours
Drive-Thru:
Racine -
Durand Ave., Drive-Thru Drive-ThruMonday to Friday 8:30 a.m. – 5:30 p.m.
Saturday 8:30 a.m. – 12:00 p.m.
Racine -
Erie St., inside Piggly Wiggly
Location
Hours
Lobby:
Racine -
Erie St., inside Piggly Wiggly LobbyMonday to Friday 10:00 a.m. – 6:00 p.m.
Saturday 10:00 a.m. – 2:00 p.m.
Upcoming Permanent Closure:
Racine -Erie St., inside Piggly Wiggly Upcoming Permanent Closure
Racine -
Lathrop Ave.
Location
Hours
Lobby:
Racine -
Lathrop Ave. LobbyMonday to Friday 9:00 a.m. – 5:00 p.m.
Saturday 9:00 a.m. – 12:00 p.m.
South Milwaukee -
10th Ave.
Location
Hours
Lobby:
South Milwaukee -
10th Ave. LobbyMonday to Friday 9:00 a.m. – 5:00 p.m.
Saturday 9:00 a.m. – 12:00 p.m.
Drive Up:
South Milwaukee -10th Ave. Drive Up
| 8:30 a.m. – 5:30 p.m. |
| 8:30 a.m. – 12:00 p.m. |
St. Francis -
Whitnall Ave., inside Pick 'N Save
Location
Hours
Lobby:
St. Francis -
Whitnall Ave., inside Pick 'N Save LobbyMonday to Friday 10:00 a.m. – 6:00 p.m.
Saturday 10:00 a.m. – 2:00 p.m.
Drive Up:
St. Francis -Whitnall Ave., inside Pick 'N Save Drive Up
| 10:00 a.m. – 6:00 p.m. |
| 10:00 a.m. – 2:00 p.m. |
Sturtevant -
Durand Ave.
Location
Hours
Lobby:
Sturtevant -
Durand Ave. LobbyMonday to Friday 9:00 a.m. – 5:00 p.m.
Saturday 9:00 a.m. – 12:00 p.m.
Drive Up:
Sturtevant -Durand Ave. Drive Up
| 8:30 a.m. – 5:30 p.m. |
| 8:30 a.m. – 12:00 p.m. |
Waukesha -
Sunset Dr.
Location
Hours
TEMPORARY CLOSURE :
Waukesha -
Sunset Dr. TEMPORARY CLOSURE Thursday, September 15, 2022
Lobby:
Waukesha -Sunset Dr. Lobby
| 9:00 a.m. – 5:00 p.m. |
| 9:00 a.m. – 12:00 p.m. |
Drive Up:
Waukesha -Sunset Dr. Drive Up
| 8:30 a.m. – 5:30 p.m. |
| 8:30 a.m. – 12:00 p.m. |
Wauwatosa -
Bluemound Rd.
Location
Hours
Lobby:
Wauwatosa -
Bluemound Rd. LobbyMonday to Friday 9:00 a.m. – 5:00 p.m.
Saturday 9:00 a.m. – 12:00 p.m.
Drive Up:
Wauwatosa -Bluemound Rd. Drive Up
| 8:30 a.m. – 5:30 p.m. |
| 8:30 a.m. – 12:00 p.m. |
West Allis -
108th St., inside Pick ‘N Save
Location
Hours
Lobby:
West Allis -
108th St., inside Pick ‘N Save LobbyMonday to Friday 10:00 a.m. – 6:00 p.m.
Saturday 10:00 a.m. – 2:00 p.m.
Upcoming Permanent Closure:
West Allis -108th St., inside Pick ‘N Save Upcoming Permanent Closure
West Allis -
Greenfield Ave.
Location
Hours
Temporarily Closed:
West Allis -
Greenfield Ave. Temporarily ClosedThis branch is temporarily closed. Please visit one of our nearby locations.
:
West Allis -Greenfield Ave.
West Allis -
Greenfield Ave., near Market Square
Location
Hours
Lobby:
West Allis -
Greenfield Ave., near Market Square LobbyMonday to Friday 9:00 a.m. – 5:00 p.m.
Saturday 9:00 a.m. – 12:00 p.m.
Drive Up:
West Allis -Greenfield Ave., near Market Square Drive Up
| 8:30 a.m. – 5:30 p.m. |
| 8:30 a.m. – 12:00 p.m. |
West Allis -
National Ave., inside Pick ‘N Save, near Market Square
Location
Hours
Lobby:
West Allis -
National Ave., inside Pick ‘N Save, near Market Square LobbyMonday to Friday 10:00 a.m. – 6:00 p.m.
Saturday 10:00 a.m. – 2:00 p.m.
West Milwaukee -
Miller Park Way, inside Pick ‘N Save
Location
Hours
Lobby:
West Milwaukee -
Miller Park Way, inside Pick ‘N Save LobbyMonday to Friday 10:00 a.m. – 6:00 p.m.
Saturday 10:00 a.m. – 2:00 p.m.
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