The borders have reopened and you can finally take short trips to Johor Bahru or anywhere in Malaysia again! Show
If you’re driving or planning a road trip, you will need a Touch ‘n Go (TNG) card for the road charge at the immigration counter and expressway tolls. Here’s a compiled list of places that sell TNG cards, how to get them, how to reload your card and how to avoid scams involving these cards! TL;DR: What Is Touch ‘n Go Card, Where To Buy Touch ‘N Go Cards, How to Reload & Touch ‘N Go Scams
Click here to jump:
You can check the merchant listing by keying in the location and the state you’re at. Note: Information is as of 22 June 2022 and may be subject to changes without prior notice. Touch n’ Go Card & UsageSource: Ariff ShahIn 1997, Malaysian-based company Touch ‘n Go Sdn Bhd launched the Touch ‘n Go services on the Metramac Highway and PLUS Expressways in Malaysia. To date, the company is the only Electronic Toll Collection operator for all highways. It is also accepted as the Common Ticketing System for major public transport in Klang Valley. There are different types of Touch ‘n Go cards, and what we’re sharing in this article is the Touch ‘n Go cards that are often used by Singaporeans. The most common usage for a Touch ‘n Go card is to pay for highway tolls. If you’re driving into Malaysia, you will need to pay an RM20 road charge at the immigration booth, which can only be paid using the Touch ‘n Go card. Cash and credit cards are not accepted. For paying the toll, you can enter the Touch ‘n Go lanes on highways and tap on the payment portal to pay the toll fee. Touch ‘n Go Card Validity & RegistrationSource: GiphyYou will need to register to activate your card. The card has a 10-year validity and will remain active as long as you reload or use it at least once a year. Once a card is deactivated, a dormant fee of RM5.30 will be charged immediately and deducted from the deposit or the unutilised card balance. If a deactivated card continues to remain inactive, RM5.30 will be further deducted from the deposit or unutilised card balance once every 6 months. Hence, if you’re not going to use the card anymore, you can return it to a Touch ‘n Go counter and get your unutilised card balance refunded (subject to the terms & conditions). Enhanced Touch n’ Go CardSource: Paultan.orgThere is also a new generation Touch ‘n Go card. The company called this the Enhanced Touch ‘n Go Card – it is supposedly easier to top-up credit via the Touch n’ Go e-wallet. However, to reload the card, you will need a Near-Field Communication (NFC)-enabled smartphone and an Enhanced Touch ‘n Go card. For those who have the e-wallet app, you can look for the option to order an Enhanced TNG Card – bear in mind that there is an RM5 shipping fee. This option may only be suitable for those staying in Malaysia. Users from Singapore can order the card but will need to send it to a Malaysian address. If you’re staying in a hotel or Airbnb, you can check if your host could help you collect the card. Ez-Link x Touch ‘n Go Motoring CardSource: EzlinkLocal company EZ-Link Pte Ltd and Touch ‘n Go Sdn. Bhd collaborated to launch the EZ-Link x Touch ‘n Go Motoring Card. This card is a dual-currency cross-border contactless smart card designed primarily for Singapore motorists travelling to Malaysia. This means that you can hold the Singapore dollars in the EZ-Link purse, and Malaysian Ringgit in the Touch ‘n Go purse. In Singapore, the EZ-Link x Touch ‘n Go Motoring Card can be used to pay for checkpoint tolls, electronic road pricing (ERP), and carpark fees. This card cannot be used for public transit and retail payments locally. Note: Payment for ERP and checkpoint toll charges applicable to Singapore vehicles only. In Malaysia, the EZ-Link x Touch ‘n Go Motoring Card can be used to pay for highway tolls, checkpoint toll charges, parking fees, bus fares, MRT fees as well as retail and dining acceptance points. Thankfully, it is convenient to get your hands on this card as it’s sold in 7-Eleven and Cheers in Singapore (selected outlets for both). It is also sold at Caltex, Sinopec, Shell and SPC petrol stations islandwide in Singapore, so when you are pumping your petrol, remember to get one! Do note that you cannot load Ringgit on this card in Singapore, from Touch ‘n Go e-wallet app on your phone, or at 7-Eleven outlets in Malaysia. You can only top-up this card at locations or merchants in Malaysia that are identified by Touch ‘n Go. Back to top Where To Buy a Touch ‘n Go CardAfter Tues Checkpoint (2nd Link Road)Source: DriveinSGThe Touch ‘n Go card is available for sale only after Tuas Checkpoint. Keep to the left if you are walking through the immigration counters – there are two lanes separated for immigration counters, keep a look out so you won’t miss the booth. If the lines aren’t too long or you’re travelling alone, you can pull over to the side of the road and buy a Touch ‘n Go card or top it up at a vending machine. Based on posts from the motorist.sg and a recent sharing online, there are temporary staff in white T-shirts and green vests selling these cards. They were also said to offer top-up services as well. If they are really there, you may try getting it from them! Source: Motorist.sgCarousell ResellersSource: Carousell | @touchandgospecialistThis is good news for local Carousellers! You can purchase a new or used Touch ‘n Go card in Singapore using the app. There are also a few caveats to note if you purchased a used card:
As such, you should always check BOTH the validity date printed on the card and the balance left in the Touch ‘n Go eWallet app. You should also note that you cannot top-up or reload the card using the app. Malaysia: Touch ‘n Go Spots, Touch ‘n Go Hub & Convenience Stores1. TOUCH ‘n Go SpotsYou can find Touch ‘n Go spots at selected Malaysian petrol stations. Rumour has it that Touch n’ Go cards are sold out in most places, hence you may have to drop by a few places to try getting one. Source: PLUS Malaysia Berhad (PMB)Note: The list of spots is updated as of 23 March 2022 according to PLUS Malaysia Berhad, the largest toll expressway operator in Malaysia. TOUCH ‘n Go HubSource: Comfort-interiorFor those staying in Kuala Lumpur, or who plan to visit, you can grab the Basic or Enhanced card from the Touch ‘n Go store at Nu Sentral. This mall is located within KL Sentral Transportation Hub. Otherwise, you can head over to selected partner retailers which are shown above. Convenience Stores, Petrol Stations & Rapid KL Light Rapid Transit (LRT) Kelana Jaya LineThe most ubiquitous convenience store would be 7-Eleven. There are selected petrol stations where the cards are sold: BHPetrol and selected Petronas, Caltex and Shell Petrol Stations. You can also use an online locator to check out all Touch ‘n Go merchants in Malaysia. Back to top How to Reload Touch ‘n Go CardsThese cards can be reloaded at a number of places.
You can reload your card with RM10, RM20, RM35, RM50, RM100, RM200 and RM500. The maximum reload value is capped at RM1,500 for safety purposes. Always make sure you go through authorised partners only. You risk having your card blacklisted if an illegal reload through unauthorised parties has been detected. Source: GiphyThe card and its remaining balance will be forfeited and then forwarded to the authorities for investigation. Touch ‘n Go card reloads actually have surcharges that are levied by their reload agents. However, you’ll be happy to know that you can avoid the surcharge at Touch ‘n Go hub, Touch ‘n Go SPOTs that are located along major highways, Touch ‘n Go self-service kiosks, 99 Speedmart outlets, Watsons and Caring pharmacies. As for the enhanced Touch ‘n Go card, there is no surcharge at all. If you intend to top up at the Malaysia immigration, a recent experience by one driver suggested that the top-up machines there weren’t working. He was also advised to borrow a Touch ‘n Go card from another driver. It was only after he has passed the immigration on 2nd Link road that he was able to reload his EZlink-Touch ‘n Go card with ringgit in cash. Source: DriveinSG | @DarenBefore Driving in, Check These ThingsA Malaysian driver a;so shared his recent experiences and noted some things regarding the card:
The point here is to make sure that you have cash in Ringgit. Additionally, if you know someone who’s going into Malaysia via other means, you can approach them to get and top up the card for you in Malaysia. Back to top Beware of Touch ‘n Go ScamsSource: Touch ‘n Go eWallet’s FacebookThere there. With so many scams around, it’s not surprising that scammers would turn to using the name of Touch ‘n Go. Scammers are asking for personal and/or banking information such as your bank account number, OTP number, PIN number or password, by clicking on a link. This is the official advice from Touch ‘n Go’s website. so stay vigilant! Source: Touch ‘n GoBack to top Public Transport to MalaysiaIf you’re a non-driver, things are different. Source: GiphyCars are expensive, we get it. If you don’t own a car, public transport is definitely the way to go! PSA: The operations for the KTM train (or Shuttle Tebrau) between Singapore and Johor have just resumed. For public transport, you can consider taking the following bus services from either Woodlands or Tuas Checkpoint.
Based on pre-COVID experiences, when I was heading back to Singapore, there were factory buses from the JB Checkpoint (in blue most of the time). The transport fee was 2RM, and I was able to avoid the public transport line which was often, too long. This could be an option to look out for when you’re there. Can I buy Touch and Go card in Singapore?The EZ-Link x Touch 'n Go Motoring Card is available for sale at selected 7-Eleven outlets only in Singapore. It will also be made available on our official Shopee store from 29 March 2022, 1pm.
Does 7The most ubiquitous convenience store would be 7-Eleven. There are selected petrol stations where the cards are sold: BHPetrol and selected Petronas, Caltex and Shell Petrol Stations.
Do petrol stations sell Touch n Go cards?[Enhanced Touch 'n Go Card] Where can I purchase the enhanced Touch 'n Go (TNG) card? You can purchase the enhanced TNG card from the Touch 'n Go eWallet (app version 1.7. 72 and above) and selected petrol stations.
How do I buy a TNG card at Watsons?TnG cards can be purchased at Touch 'n Go Hubs, Touch 'n Go SPOTs at selected petrol stations, Watson's Personal Care Store, and at Touch 'n Go Sales Counters located at highways. You can also get a Touch 'n Go card from selected PETRONAS petrol stations, LRT Stations and third party agents.
|