USAA’s mission is to facilitate the financial security of its members, associates and their families by providing a full range of highly competitive financial products and services. USAA has worked hard to build a company that supports its people and its mission. We're proud to be recognized as a top employer. Learn more here: https://www.usaajobs.com; https://www.usaajobs.com/military; https://www.usaajobs.com/diversity COVID vaccines are critical to help safeguard our teammates and loved ones, and ensure we’re best positioned to fulfill our mission for members. USAA has launched a COVID Safe Workplace tool for employees to indicate their COVID-19 vaccination status and upload documentation, if applicable. While getting the vaccine remains voluntary, all employees are required to submit their information in the tool. This information will be maintained and protected in a secure database and used by USAA to promote and facilitate workplace safety and readiness during the pandemic. USAA has some basic requirements for employment with USAA; all candidates must: USAA offers a variety of career opportunities based on your unique experience. We provide several options for starting a new career where USAA will provide you training “from the ground up.” These positions are in Claims Adjusting, Mortgage Servicing and Customer Service. If you are new to the workforce or are considering starting a new career, please visit our career site and search using the following recommended keywords: “Total Loss” (Claims), “Mortgage Originations” (Mortgage), and “Banking & Insurance Solutions” (Customer Service). Each of these careers has exciting career progression opportunities and includes paid training. When searching, consider placing your search item in quotation marks. Otherwise, you may receive too many results. How far back does USAA background check go?USAA conducts thorough background checks, typically going back at least 5 years. This can be dependent upon the job requirements. How long does it take to get hired at USAA?The length of each stage in the process is hard to accurately define as it varies per role and candidate. USAA knows the importance of timely communication and strives to ensure that the hiring process is as efficient and successful as possible. Does USAA hire felons?A felony or misdemeanor conviction is not an automatic bar to consideration for employment, unless required by law. For more information on available positions visit:USAA JOBS ♦ USAA LOCATIONSWhere does USAA hire?USAA has operations in various cities across the U.S., such as:
For more information visit:USAA LOCATIONS ♦ MILITARYDo I need to be a veteran to get a job at USAA?No, you don’t have to be a veteran to work at USAA. We are proud of our diverse workforce. Equal Employment Opportunity is not just a matter of law or compliance — it’s the right thing to do. Making employment decisions based upon merit, qualifications and abilities related to business needs are consistent with our core values of service, loyalty, honesty, and integrity. The military community USAA serves is stronger for its diversity, and so is our organization. I am transitioning from the military. Where should I look?You are always encouraged to leverage your military experience at USAA. Take a look at the information on the Military and Spouses tab of our USAA Military Jobs for ideas and starting points. We cannot give specific recommendations, as each veteran’s skills, knowledge, training, ability and aspirations are different. There is a Military skills translator tool on our USAA Military Jobs. We also recommend the Hiring our Heroes website of the US Chamber of Commerce Foundation. This site has great resources for transitioning veterans. I am a veteran with extensive management and leadership experience. Advanced-level positions at USAA all seem to require industry experience, which is difficult for veterans to acquire. How do I compete?At USAA, we understand this is the challenge for veterans who want to leverage their military experience. It is well known that veteran leaders have many soft skills, but not always the business acumen. Consider positions that will develop your business acumen first. I am a veteran and looking to capitalize on my military experience at USAA. Can you suggest a direction for me to look at USAA?We cannot give specific recommendations, as each veteran’s skills, knowledge, training, ability and aspirations are different. We post our roles with a skills-based focus. There are some roles that require specific experience, as well. Search jobs that interest you and look at the minimum requirements. If you meet the minimum requirements, you should apply. For more information visit: USAA MILITARY JOBS ♦ BENEFITSWhat benefits does USAA offer?At USAA, we invest in world-class benefits and career development opportunities for employees so they can concentrate on our purpose-driven mission. We offer a variety of benefit programs, which may vary by location, that includes the following: Benefit Programs
Career Development
Does USAA offer a pension plan?Yes, USAA provides a cash balance pension benefit at no cost to employees. USAA contributes 3% of an employee’s annual eligible earnings each year, up to IRS limits, that grows with interest credits. Employees are fully vested after completing three years of service. Does USAA offer a 401k?Yes, USAA offers employees a competitive retirement savings plan as an easy way to save for their future. USAA matches each pre-tax and/or Roth contribution with $2 for every $1 contributed, up to 4% of eligible earnings each paycheck. In other words, if you put in 4%, USAA puts in 8%. Does USAA offer maternity or paternity leave?Yes, all regular, full-time, U.S.-based employees are eligible for up to 12 weeks of full pay through the Parental Benefit. New employees receive a prorated benefit, earning one-week of Parental Benefit for each month of service until they reach the 12-week maximum benefit. Do USAA employees get a discount on insurance?While USAA employees do not get a discount on insurance, USAA believes in taking care of the people who take care of our members. That’s why we invest in world-class benefits and career development opportunities for employees. For more information visit: USAA BENEFITS |
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