Why can i not download snapchat on my iphone

Snapchat truly shines on iOS and implements seamlessly, especially since the social media platform always levitated towards iOS rather than Android. Unfortunately, many users are unable to enjoy the vast possibilities that Snapchat brings since they can’t download Snapchat from App Store on their iPhone.

If you are among them, check the list of solutions we provided below and give them a try. They should help you address the issue.

Table of contents:

Why is Snapchat not downloading on my iPhone?

1. Restart your device

The first thing you should do is restart your iPhone. Chances are that the problem is temporary and the simple restart usually does miracles.

If you have Snapchat installed but it won’t update, navigate to App Store > Your Profile > Pending Updates and try updating Snapchat manually. Also, try uninstalling the app and re-download it from App Store.

If that doesn’t help, check the network.

2. Check the network

Now, the simplest way to test this is to open any internet-dependent app and check if it works as intended. Even better, open App Store and download any other app to confirm that the issue relates exclusively to Snapchat.

If it does, continue with the steps below. On the other hand, if you are experiencing any Wi-Fi connectivity issues on your iPhone, check the instructions we provided here to solve them.

3. Inspect the Payment Method

Apple’s App Store requires a valid Payment Method of sorts in order to work unless you opt-out while creating a new iTunes account. And, you won’t be able to download even free apps unless you either don’t have the Payment Method or have a valid Payment Method. Some random debit card credentials won’t cut it. Creating a new account without Payment Methods (just select None) is a good start.

Just Sign Out of App Store and try getting Snapchat. You’ll be prompted to Log In or create a new AppleID. Do the latter and, when prompted for the preferred Payment Method, make sure to choose None.

On the other hand, if you want to add a valid Payment Method, make sure to navigate to App Store > Your Profile > Your AppleID > Manage Payments. Have in mind that the supported payment methods are not the same for all regions. Also, have in mind that you can usually only use a debit card issued in the country/region which you set as your AppleID country/region.

Extra Tip: A trick you can use is to change the region along with the address (some random address will do). This is especially useful if there are certain region-based limitations for certain apps or other purchasable content.

4. Update iOS

Make sure that your iPhone’s firmware is up to date. Although many users forget about updates or their storage is almost full so there’s no space for the installation file, we strongly recommend running the latest available firmware.

Apple is known for its long-term software support so go and install the latest update. Chances are that your device’s firmware version is outdated which, in principle, can lead to issues with App Store.

To check manually for updates on your iPhone, follow these steps:

  1. Open Settings.
  2. Select General.
  3. Choose Software Update.
  4. Check for updates.
  5. Go through and install any available updates.
    Why can i not download snapchat on my iphone

5. Reset All Settings and send a ticket to Apple

Finally, if nothing worked for you, you can reset All Settings and hope for the best. This action won’t delete any of your data, just reset all system settings.

Here’s how to Reset All Settings on an iPhone:

  1. Open Settings.
  2. Select General.
  3. Choose Reset from the bottom.
  4. Tap Reset All Settings.
    Why can i not download snapchat on my iphone
  5. Enter password or PIN when prompted.
  6. Confirm to reset all settings.

Also, it’s a good idea to report the problem to Apple and Snapchat. You can report issues to Apple, here. When it comes to Snapchat, their support can be reached, here.

That should do it. Thank you for reading and, in case you have any questions or suggestions, feel free to share them with us in the comments section below. Also, do tell us if the steps above helped you or not. Do you have any alternative solutions to recommend? Write it down below.

Snapchat is a super popular social media app that is used by numerous people. You will find everyone using Snapchat whether it’s your neighbor, friend, or a celebrity. Now, we all know that Snapchat is available on Android as well as iOS devices. We also know that Snapchat works perfectly on iOS devices and almost every iOS user will be having the Snapchat app installed on their device. But, what happens when you an iPhone user is simply unable to download the Snapchat app? Well, we have laid down a number of troubleshooting methods that you will need to follow.

Snapchat lets you send images ie Snaps to your friends to let them know what you are doing. It surely sounds fun until the moment when the Snapchat app won’t download an update to your iPhone. So, what do you do? Well, we have a few troubleshooting methods that you can follow if you are not able to download the Snapchat app on your iPhone.

Fix Snapchat Unable to download on iPhone

Restart Your iPhone

While the majority of apps and software are usually error-free, that doesn’t stop small temporary bugs from taking place. In the case of the iPhone, this is true and sometimes there could be a small issue either with the App Store or with the onboard software. So, to fix this, the best you can do is perform a restart.

iPhone X and newer

  • Press and hold the volume button as well as the lock button present on either side of the iPhone.
  • A power slider will now appear on the screen.
  • Drag the slider to power it off. The device will switch off in under 30 seconds.
  • Now, press and hold the button present on the right side of your iPhone.
  • The device should now switch itself on.

iPhone SE Gen 2 to iPhone 8

  • Press and hold the button on the side.
  • The power off slider will be displayed on your screen.
  • Drag the slider to switch your iPhone off.
  • Now, press the button again to power up your iPhone.

Once you have restarted your iPhone, head over to the App Store and download the Snapchat app. The app should download right away to your device. But, if it still does not, you can follow the other troubleshooting methods that have been mentioned below.

Check Your Networks

Sometimes, there could be a possibility that the app might not be downloading because it’s connected to a mobile data service. Simply connect to a wifi network and try to download the app. This should help solve the issue of the Snapchat app not downloading on your iPhone.

Check Your Storage Space

Storage space on any device is equally important. Less available storage space can mean two things. One, you will not be able to store any more data on your device. And second, the App Store will prevent you from downloading any apps to the iPhone until there is good enough available storage space. Follow these steps to check how much storage is available on your iPhone.

Why can i not download snapchat on my iphone

  1. Launch the Settings app on your iPhone.
  2. Now, tap on General.
  3. And finally, tap on Storage.
  4. You will now be able to see the available storage on your iPhone.
  5. Now, if you feel that an app that you no longer use is taking up storage on your phone, you can do two things.
  6. Delete the app. This will remove all data related to the app from your iPhone.
  7. The second option is to offload the app. This option simply removes the app but keeps all the data related to the app on your iPhone.

It is more advisable to have at least 750MB or more of free storage space on your iPhone considering the size of the Snapchat app itself is around 250MB.

Update your iPhone’s Software

Being on the latest software updates for your iPhone is important. It not only gets you new features but also ensures that your device is protected and secured from any kinds of threats that are out there. With regards to Snapchat, your iPhone should be running at least iOS 12 or newer. So if you’re using an iPhone that is able to update to iOS 12 or newer, you must go ahead and download the update. You can follow these steps to update your iPhone.

Why can i not download snapchat on my iphone

  1. Launch the Settings app on your iPhone.
  2. Now, tap on General followed by Software Update.
  3. Make sure that you are connected to a WiFi network.
  4. Download and install the software update to your iPhone.
  5. It should now be updated to the latest available version.
  6. And finally, go ahead and install the Snapchat app on your iPhone.

If you still are unable to download the Snapchat app, try out the next troubleshooting method.

Sign Out of App Store

Now, to make use of almost every service or app on your iPhone, you are required to sign in with an Apple ID. So, if you feel like there is an issue with the App Store, you can simply sign out and sign in again with your Apple ID. Follow these steps to sign out and sign in with your Apple ID.

  1. Launch the Settings app on your iPhone.
  2. Now, tap on the section where your name is displayed.
  3. Now, scroll down a bit. You will see a button that says Sign Out. Tap on it.
  4. Ou will be required to enter in your Apple ID in order to sign the account out from the device.
  5. Tap on the toggle to switch it off.
  6. Restart your iPhone and launch the Settings app.
  7. Now, sign in with your Apple ID and check the payment details on your account. Once all is good, launch the App Store and download the Snapchat app.
  8. You should now be able to download and use the Snapchat app on your iPhone without any issues.

Even after following the above troubleshooting methods, you are unable to download the Snapchat app on your iPhone, there is only one way to fix this issue.

Erase Your iPhone

The last sensible option to fix this issue is to reset or erase your iPhone. Ensuring that you have already created a backup of your apps and all other data from your iPhone, follow these steps to erase your iPhone.

  1. Open the Settings app on your iPhone.
  2. Now, tap on General.
  3. Finally, tap on Transfer or Reset iPhone.
  4. Select the Reset iPhone option.
  5. All of the data from your iPhone will be erased and you will be starting up with a fresh iPhone.
  6. You can choose to restore from backup when your iPhone is done erasing all the data.
  7. Once the reset process has been done, sign in with your Apple ID and now try to download the Snapchat app on your iPhone.
  8. The app should be downloaded right away.

These are the best troubleshooting steps that you need to follow in case you are unable to download the Snapchat app or for that matter, any other app on your iPhone. We hope that the methods mentioned above have worked for you in solving the Snapchat won’t download on iPhone issue. If you have any queries, feel free to leave them in the comments below.

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