Academy Bank Mobile deposit cut-off time

What’s New

Sep 26, 2022

Version 5.0.5724

Ratings and Reviews

Good bank, terrible app and update.

I love academy bank, but I do not love their app. The new update has so many bugs and screw ups the developers should be embarrassed. First strike was having my account locked immediately after the update took place, second was the temporary password (which I entered in 100% correctly) did not work and locked my account again! And the last and final strike was when all was said and done, account login fixed and all, I go to check my balances and according to the app they don’t exist 🙃. Everyone I talked to on the phone was SO friendly and helpful and I want to make it clear that this banks employees are top notch! So now I have to call again (for the third time) and give off total Karen vibes about this app, which is disappointing because I was really hoping NOT to have to talk to a manager/change my name to Karen.

PLEASE fix the app.

Worst bank if you love to buy things

So I have had academy bank for about a year now and in this year so far I have had many issues that could have been preventable. So when I first started with this bank one of the inconveniences was the fact that they had closed at five in my area, now this usually was never a problem until I ran into issues were I had said that my cash app had been hacked but that my card wasn’t charged and I had removed it, anyway they decided without asking me whether or not I wanted my card to be deactivated they did so. Next up due to the previous issue I had stated about before the problem with this was that I never had time to get a new card and was without one for about half a month before I had the time to stop by, now my problem was the fact that they had shut off my card without asking so. Next the situation I had was that I had made purchases and payments to online subscriptions that they deemed fraudulent, now again my issue was not the fact they let me know about some suspicious charges my problem was the fact that they again deactivated my card, now I must wait until I either get time to go grab a new one or wait the 10-14 day shipping for a new one, finally this situation could had been avoided had they not shut my card off without my saying so even tho those charges were from me.

Beware!!

I know you see a lot of positive reviews on here and I’m pretty sure most of it’s from employees trying to help get new accounts. But I’m an actual customer that has had $29 taken from him for different times and they’re only answer is you have to have a little bit of luck or be the one to ask the questions to clear understanding how this bank works.

The bank will blame the call center and the call center will blame the bank branch and you would just run in circles hoping for an answer. You could have 100% proof and you could do everything right as they tell you and it still won’t mean nothing is they will find a way to blame it on you and not them. I don’t mind paying for my mistakes but it’s absurd that this call center and app has people believing that they could actually give quality customer service. Never have I had a bank go out of their way to make sure you don’t understand what you’re doing so bad like Academy Bank.

I have a bad issues with other banks but never like this. You’re better off managing your own money from your own pocket. And unless the Walmart is open 24 hours good luck trying to get to an ATM without getting charged up the rear end!

Choose to take my advice or not but just know you’ve been warned know when you can be mad at is yourself for not listening to me. Good luck on your ventures in life.

This app and bank is garbage!!!!!!

App Privacy

The developer, Dickinson Financial Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

• Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

• Contact Info
• Contacts
• Identifiers
• Usage Data
• Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

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Size

Category

Compatibility iPhone Requires iOS 13.0 or later. iPad Requires iPadOS 13.0 or later. iPod touch Requires iOS 13.0 or later. Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.

Languages

English, Spanish, Traditional Chinese

Age Rating

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• App Support
• Privacy Policy

• App Support
• Privacy Policy

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