How do I reset my Hisense TV that wont turn on?

Does your Hisense Smart TV have a problem that can be solved by resetting? Alternatively, do you want to sell it or give it away? Resetting it back to factory settings is the most recommended option for you.

While Hisense Smart TV may be similar to other Smart TVs in terms of functionalities, the reset processes are slightly different. To factory reset Hisense Smart TV —both old and new models — follow these steps.

Resetting procedure for old Hisense Smart TVs

If you own an old model of the Hisense TV and it has greyed out while watching, you should first try to reset it before considering buying a new Smart TV.

In order to reset the Smart TV:

• Press the ‘EXIT’ key on your remote and hold it for at least 15 seconds
• After 15 seconds, the Hisense TV factory service menu will appear
• Click ‘OK’ and turn off the TV

After resetting your Smart TV, it is advisable to wait for 20 seconds before turning it on. This technique only works for 2013 and older models.

How to reset Hisense Smart TVs (from 2014 to latest models)

In order to reset Hisense TV (new models), you will need an original remote control. While generic remote controls can work seamlessly on other functions, resetting is different.

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Does Hisense TV have a reset button? Unfortunately no. However, to reset Hisense TV using a remote, follow this procedure:

• Press MENU on your Hisense Smart TV remote
• Select ‘Support’ and confirm your selection by clicking ‘Enter.’ Depending on your remote model, the ‘Enter’ key may appear as ‘OK’ key or ‘Select.’
• Click “Self Diagnosis” and confirm by pressing ‘Enter.’
• Select the last option, which is ‘Reset.’
• Enter your security PIN to confirm your request
• Reset your Hisense Smart TV to factory settings

If you have never customized your PIN, the default PIN for all Hisense Smart TVs is 0000. If you changed your account details, and you cannot remember the new PIN, contact Hisense Smart TV representative in your area.

How to reset your Hisense Smart TV without a remote

If your Smart TV does not show any picture, it is impossible to use your remote to reset it. Fortunately, you can do a soft reset through the power cycle. To reset Hisense TV with no picture:

• Disconnect any external hard disc or USB cable
• Turn off your Hisense Smart TV
• Unplug the power cable
• Wait for two (2) minutes before plugging the TV back to power back
• Switch you Smart TV ON

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Soft resetting solves system bugs, but it is not the recommended option if you want to sell your Smart TV or give it away — consider the other two options.

In addition, this option works for both old and new Hisense Smart TV models.

Conclusion

When resetting your Hisense Smart TV, it is advisable to pay attention to time. For example, when doing a power cycle, waiting for two minutes before plugging the TV back to power is vital.

Using the original Hisense remote is advisable, regardless of whether your Smart TV is an old model or not.

Hisense TVs are among the popular and affordable smart TV brands today. Modern Hisense TVs have an OLED display and pre-installed streaming apps. However, it’s possible to eventually encounter problems with your Hisense TV.

Some users experienced that their Hisense TV won’t turn on all of a sudden. The Hisense TV power light on but no picture issue is most likely caused by power supply issues. This guide will show you how to fix the Hisense TV red blinking issue using common workarounds.

Read this guide to learn more.

Table of Contents

• 1 How to Fix Hisense Roku TV Won’t Turn On
  • 1.1 Fix #1: Power Cycle your Hisense TV
  • 1.2 Fix #2: Try Other Wall Outlets
  • 1.3 Fix #3: Disconnect All Connected Devices
  • 1.4 Fix #4: Check the Remote of your Hisense TV
  • 1.5 Fix #5: Do the Flashlight Test
• 2 Final Thoughts

How to Fix Hisense Roku TV Won’t Turn On

It’s possible to encounter a sudden power issue on your Hisense TV. Regardless of its model, you can try the following fixes below. Remember to go over them one by one to see which works best for your Hisense TV.

Fix #1: Power Cycle your Hisense TV

Power cycling is a quick solution for most glitches in smart TVs. This resets all the TV’s internal components to their stable state. It’s a harmless fix and doesn’t delete your smart TV’s saved data.

To power cycle your Hisense TV, follow these steps:

1. Unplug the power cable of your Hisense TV from the socket and wait for thirty minutes. During this step, also press and hold the power button on your TV for ten seconds to help drain more power.
2. Then, plug it back into the socket and try turning it on. Check if the issue is solved.

Additionally, you can check your TV’s power cable for damage. A tear on its cable or a slight play on its pins can cause the TV to be inoperative. If this is the case, try replacing the power cable and see if this solves the issue.

If the TV turns on, then you can move on to downloading Apps for your Hisense Smart TV.

Fix #2: Try Other Wall Outlets

If you’re using an old wall outlet for the power cord of your Hisense TV, chances are there are problems with the current outlet. Loose connections inside outlets provide inconsistent power supply and can sometimes damage your TV. Your TV’s indicator light should show a red color once it receives power before turning on.

To confirm if this is the case, try plugging in another device—like a phone charger—and see if it charges your phone consistently. If it works, the problem may come from your smart TV.

However, if the socket doesn’t work, try using other ones in your room. Also, avoid using power strips and surge protectors as they can sometimes provide inadequate power for your Hisense TV, especially when there are other devices connected to it.

Fix #3: Disconnect All Connected Devices

Some input devices can put your TV to Standby Mode once they’re not properly connected or malfunctioning. This can prompt your device to show a black screen but has audio. To solve this, disconnect all connected devices first, then check if they’re in good condition.

Disconnecting smart assistants and your phone may mean un-pairing them. When you reconnect them, make sure bluetooth on your Hisense TV is switched on.

Check the cables that they’re connected to (HDMI, VGA, USB-C, etc.) and replace them if you see any damage. Also, see if the ports are not damaged or corroded. When the current one doesn’t work, try using the other ports and see if this solves the issue. If you are unsure what to do, we have an article on how to change input on your Roku TV.

Fix #4: Check the Remote of your Hisense TV

Once your Hisense TV receives power but does not turn on, the issue may be on its remote. Try replacing its batteries first and check if your Hisense TV turns on. If it’s still unresponsive, replace the remote with a working one and try turning on your TV. Also, avoid interferences that might be causing the TV remote to have signal problems.

Fix #5: Do the Flashlight Test

The flashlight test is a quick way to diagnose if your smart TV has problems with its LED backlight. This is a common problem among many Hisense TV models and can cause a black screen on your TV’s display.

To do the flashlight test on your Hisense TV, proceed to these steps:

1. With your Hisense TV turned on, switch on your flashlight and point it to the TV screen at a close distance.
2. Look for unclear images on the screen. If you see a blurry word or image, the LED backlight system of your Hisense TV might be damaged.

When this happens, try consulting Hisense Support to get the LED backlights replaced.

Hopefully one of these fixes allows you to get your TV to turn on. If the TV turns on but doesn’t get past the first screen, then please read our article on how to fix a Roku TV stuck on loading screen.

Unfortunately, Hisense makes it into our list of Worst TV brands – so the final answer maybe a new TV from a different manufacturer.

Final Thoughts

Hisense TVs are one of the most advanced smart TVs at an affordable price. However, it’s possible that it suddenly won’t turn on due to power issues. Hence, this guide can hopefully help you to fix the Hisense not turning on issue.

Once your Hisense TV has damage to its power board, fuse, wirings, and other internal components, contact Hisense Support to get help from their trained technicians.

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