Why is my direct deposit still in prenote

Direct Deposit Processing Prenotification (Prenote) Period

When direct deposit instructions are first set up, a prenotification (prenote) test is sent through the direct deposit network to verify the accuracy of the information (routing number, account number and account type). The prenote period is three banking days from the date the direct deposit information is set up on the mail code. A change to the direct deposit account information establishes a new prenote period.

Note: During the prenote period, warrants are issued when the direct deposit mail code is paid.

If the prenote test finds…Then…
An error during a setup or change of the information, The Comptroller’s office receives an electronic Notification of Change (NOC) that either:
  • Corrects the account information with the same effective date and changes the prenote status from P (Prenote) to A (Active), or
  • Cancels the account information, which requires a new direct deposit setup.
No errors, Payments by direct deposit may be issued three banking days from the date the mail code was set up or changed in TINS.

To calculate when the prenote period ends, start the count of banking days with the first banking day after you set up the account information or made a change to the routing number, account number and/or account type in TINS. For example:

  • If you set up the direct deposit on Monday, May 12, the first banking day counted is Tuesday, May 13.
  • Counting only banking days — no weekends or holidays — the third banking day will be Thursday, May 15.

Note: A prenote period does not apply to a cancellation of direct deposit, which takes effect immediately.

The payee’s financial institution is required to respond to a prenote test within two banking days if one or more of the following is invalid:

  • Routing number
  • Account number
  • Account type

If subsequent changes are made to the instructions after the initial setup, the three banking days prenote period starts again.

See Notifications of Change for additional information.

How long does a direct deposit Prenote take?

The prenote period is three banking days from the date the direct deposit information is set up on the mail code. A change to the direct deposit account information establishes a new prenote period. Note: During the prenote period, warrants are issued when the direct deposit mail code is paid.

Do I have to do anything for a Prenote?

To send a prenote, all you need to do is make a $0 ACH credit to the counterparty's bank account. The prenote is considered successful if you don't receive an ACH Return or Notification of Change related to it from the counterparty's bank.

What is the difference between a Prenote and direct deposit?

A prenote, or prenotification, is used to help employers confirm that they have the correct bank accounts on file for paying employees by direct deposit. Offering direct deposit as a payment option is convenient for your employees and can save your business a lot of money.