Why cant i hear anything on my phone calls iphone

Updated by Brian Davis on Jan 20, 2022 3:30 PM

iPhone no sound on calls issue can be found in many iPhone models such as iPhone 13/12/11/X and other earlier versions. This matter stops people from normally contacting their friends or family members, which can be indeed annoying. Well, just take it easy, you can continue reading to get more information about this problem.

Part 1: Reasons about iPhone can't hear callers

At first, let's look at the reasons behind it. The problem that can't hear on iPhone is actually quite common, which can result in various causes. The following scenarios are some common ones.

1. iOS system glitches and errors.

2. Some wrong settings.

3. iPhone's hardware issues.

Part 2: Full solutions to resolve iPhone no sound on calls

Now let's move on to the fixes to no sounds on iPhone calls. Firstly, we would like to introduce the greatest method and it can definitely deal with your problem with 100% success rate.

1. The best way to fix iPhone can't hear calls - Using TunesKit

To resolve iPhone can't hear caller issue, the most effective way is to use related professional iOS system recovery applications, for example, TunesKit iOS System Recovery. This third-party tool can bring your iPhone back to normal no matter whether it has no sound when dialing, not working issues such as its power button not working and the like, or other intricate problems. Moreover, it can also fix other errors on iPad, iPod and more iOS devices. What's more, there is no need to worry about data loss as the software has 2 repairing modes including the Standard and Advanced modes.

The 3 easy steps to solve iPhone has no sound on calls are as presented here through this program with simple interface and customer-friendly feature.

Step 1: Open TunesKit iOS System Repair for Windows and connect your iPhone with your personal computer by virtue of a USB cable. Then tap on the "Start" option and choose the "Standard Mode" appears in the following screen. Finally follow the instruction to put your iPhone into DFU mode.

Step 2: Confirm the device model, iOS version and other related information. After checking the information is right, click "Download" button to let the program download and verify the firmware package matched with your iPhone.

Step 3: When the firmware package download is completed, press the "Repair" button to fix the iOS system. after the process is finished, your iPhone has no sounds on calls will be fixed without data loss.

Video Guide: How to Fix iPhone No Sound on Calls

The case on iPhone may be responsible for the no sounds on calls, as the protector might accumulate some dust and debris that clog the iPhone receiver and microphone. If it is this case, you need to take off the case and clear out the particles, then trying out calling to check whether you can hear the sound on calls.

3. Unplug your headphone

Also, you can see if your iPhone is in the headphone mode, because the device sometimes still gets stuck in headphone although you removed the jack. You can plug in and out headphone of iPhone for several times until it is recognized disconnected to disable the headphone mode. And if necessary, clean out the particles and debris in the headphone jack.

4. Adjust volume level

If your device volume is at its lower level or the ringer is mute, your iPhone can't hear callers will happen. So, you can check your volume settings and adjust the volume to a higher level by going to the Settings > Sounds > Ringer and Alerts.

5. Turn off Bluetooth

The Bluetooth being abled could also give rise to the iPhone can't hear callers and block the sound. So make sure you have turned off the Bluetooth by heading to the Settings of the device, and find the Bluetooth to toggle it off.

6. Check audio/network settings

When you did some wrong settings such as turning on the Silent Mode, the iPhone can't hear caller is a sure thing. Thus to avoid this situation, it is suggested that you should disable the Silent mode in the Settings of iPhone, then switch the option off. Besides, you could also switch the Airplane mode on and off to see if the Wi-Fi network or cellular data works well. The bad network and reception will cause the issue that you can't hear anything during calls.

7. Hard reset your iPhone

If there is still no sound on calls of your iPhone, then you possibly have to hard reset the device to resolve this problem. You can try the following procedures according to your iPhone models.

For iPhone 6 series, simultaneously hold the Home and Sleep buttons until the Apple logo appears on the screen.

For iPhone 7 series, press the Sleep and Volume Down buttons in the meantime until the Apple logo is shown on the interface.

For iPhone 8 and later, first swiftly hold the Volume Up and Down buttons, then press down the Power button until the Apple logo pops up.

8. Update iOS version

The final solution to solve can't hear on iPhone problem is to update your iOS system to the latest version. This might fix your issue. Before updating, make sure you've backed up your data in case of any data loss. After that, you can navigate to the Settings > General > Software Update. If there is a pending update, just tap the Download and Install.

9. Turn off Do Not Disturb

Though Do Not Disturb Mode can prevent users from bothering of notifications, it will either cause iPhone no sound on calls sometimes. If you have turned Do Not Disturb Mode on, you can turn it off and check whether this issue still exists.

Part 3: Conclusion

The above 9 ways and their operations are introduced to work out the problem of iPhone on sound on calls. Basically, the first method - using TunesKit iOS System Recovery can completely let you get out of the trouble as long as there is no physical damage. If you have any other questions or better recommendations, please be free to connect us.

Brian Davis has covered tech and entertainment for over 10 years. He loves technology in all its forms.

Calling is one of the primary functions of your iPhone. However, sometimes during regular or FaceTime calls, you may not hear much or any sound coming from your speakers.

You may notice the call on the other end’s voice breaks or is inaudible. Thankfully, we’ve put together eight possible solutions to fix an iPhone no sound on calls issue.

1. Adjust volume level and Audio settings

I’m confident you may have tried using the volume up button during a call to increase the sound output. If you haven’t, press the volume up button multiple times to raise the audio level of the earpiece to maximum. Careful not to hurt your ears!

If you still have difficulty hearing the other person, consider tapping the speaker icon to switch to the iPhone’s main speaker. You can also use wired or Bluetooth headphones for a better experience.

A small number of users have also mentioned that they had success fixing the muffled or degraded voice quality by turning off noise cancellation. To do this, open Settings → Accessibility → Audio/Visual.

Turn off the toggle for Phone Noise Cancellation.

Sometimes, merely removing your earbuds and using the device speakers fixes the audio problem.

Alternatively, at times, the iPhone might get stuck in headphone mode. This is a situation where your device wrongly assumes that a pair of earphones is connected. As a result, you might not hear the other person at all.

The easiest way to solve this is by inserting earphones into the headphone jack or lightning port and then removing it. Try this a few times. If it doesn’t help address the issue, we have a separate guide on how to fix an iPhone stuck in head

phone mode.

3. Restart your iPhone

We often fail to recognize how excellent a simple restart is! It’s a quick way to fix multiple common software issues.

To restart your iPhone, use the power button (and corresponding volume button if you have an iPhone with no home button) to power it off. You can also open Settings → General → Shut Down. After a minute, turn it back on.

If a normal restart is ineffective, consider force rebooting your iPhone.

4. Turn off Bluetooth

On a few occasions, Bluetooth speakers may accidentally cause trouble as well. You might hold the iPhone to your ear, but in reality, your device is connected to a Bluetooth speaker or headset and routing the audio there.

To address this, disconnect the wireless device. You can also turn off Bluetooth entirely from Settings or Control Center.

5. Clean your receivers and speakers

Dirt and debris are other enemies that are responsible for poor call experience. They can clog the earpiece, speakers, microphone, and even the headphone jack or Lightning port.

To take care of this, use a soft dry cloth or a small soft brush to gently clean the earpiece grill, microphone holes, etc. You can get additional help from our guide where we show you how to clean and disinfect your iPhone.

Do you use a rugged case, waterproof case, or screen protector that covers the top earpiece, microphone, or speakers? If so, remove them!

Another helpful solution to fix an iPhone no sound on incoming calls is to ensure that it runs the latest version of iOS.

To update, open Settings → General → Software Update. If you see a pending update, tap Download and Install.

7. Reset all settings on your iPhone

Calling can also be affected due to some settings you may have tweaked. If none of the above solutions work to fix the issue, consider resetting all settings.

Your files, apps, music, photos, etc., won’t be deleted by this action. However, every custom setting will be erased and restored to default. This includes saved Wi-Fi connections, Bluetooth, VPN configuration, Home screen layout, privacy settings, etc.

Note: It’s a good idea to do a quick run through and note any settings you may want to restore once your iPhone is finished resetting. Make sure you know your Wi-Fi password!

To proceed with this, open Settings → General → Reset.

Now tap Reset All Settings → enter your iPhone passcode → tap Reset All Settings to confirm.

Once your iPhone is reset to default, restore your settings.

At last, when nothing else works, it’s best to reach out to Apple Support. There may be physical damage in the speakers that can be examined and fixed by the authorized Apple service center.

These are the most probable solutions to successfully fix an iPhone sound not working issue during calls. Please let us know which methods worked for you in the comments. If you have a trick of your own, kindly share that as well!

Sometimes, call quality can degrade due to low signal strength. When you’re in a place with poor network coverage, consider turning on Wi-Fi Calling.

It’s also wise to give a thought to third-party VoIP calls. If you have difficulties with WhatsApp, Viber, or Skype, make sure to update these apps.

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